Oracle Inventory Service Engineer

Gigaops Global Solutions

5 - 9 years

4 - 6 Lacs

Thane Maharashtra India

Posted:2 days ago| Platform: Foundit logo

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Skills Required

Oracle ERP Systems Oracle Inventory Management Sla Management

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

Provide Level 1 support for
organization and location configuration
in Oracle
Troubleshoot issues in
Receiving
and
Receipt Accounting
workflows
Manage and monitor incident tickets for Oracle Inventory Management
Perform initial impact assessment of reported issues and route complex ones appropriately
Deliver strong support during
Month-End and Quarter-End closures
Ensure compliance with SLA by managing ticket queues and response times
Work on inventory reconciliation, visibility, and accuracy checks
Document solutions, root causes, and contribute to knowledge base articles
Support period-end activities related to Oracle Inventory and Receipt processes
Collaborate with cross-functional teams during business-critical events
Implement best practices for system configurations and issue triaging

Required Skills & Experience

5+ years of hands-on experience in
Oracle Inventory Management
Strong understanding of
Receiving and Receipt Accounting
Experience in configuring
organizations and locations
in Oracle
Familiarity with
month-end/quarter-end closure processes
Solid troubleshooting and issue triage skills
Proficiency with
incident/ticket management systems
(e.g., ServiceNow, JIRA)
Excellent documentation, communication, and coordination skills
Ability to perform under pressure during peak operational periods

Qualifications

Experience with
Oracle ERP Systems
(especially Inventory modules)
Prior exposure to
Service Desk/Technical Support
environments
Knowledge of
inventory control concepts
and reconciliation practices
Strong analytical thinking with a customer-first approach

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