Oracle Fusion Sales & Service Consultant - 7+ Yrs @ Multiple Locations

Oracle Fusion Sales & Service Cloud - Consultant

Speridian Technologies

Bangalore / Hyderabad / Kochi / Trivandrum

Notice: 0 - 15 Days

Employment Type: Full Time

We are seeking a highly skilled and experienced Oracle Fusion Sales and Service Consultant to join our team. The ideal candidate will have a deep understanding of Oracle Fusion Sales Cloud and Service Cloud, and proven experience in implementing and supporting complex CRM solutions.

Skills & Qualifications:

• 7+ years of experience in Oracle Fusion Sales and Service Cloud implementation and support.
• Strong understanding of CRM concepts and best practices.
• Strong grasp of the sales and service lifecycle
• Configuration and Extension of Fusion Application using Redwood Sales (Next Gen Sales) technology
• Proficient in Groovy scripting to cater to diverse business requirements
• Establishing security protocols by creating roles, Access groups and providing diverse access levels
• Experience in configuring multiple business units, Multiple Currencies, Geography setup
• Developing Reports & Analytics (OBIEE & OTBI)
• Knowledge on building reports using RTF template
• Skilled in forecasting, quota management, and territory configuration
• Good knowledge on configuring BPM workflow
• Sales Catalog implementation
• Knowledge in extending Oracle CX Mobile app
• Outlook Integration with Sales Cloud
• Organizatiin Hierarchy setup and SSO
• Experienced in customer data management (Deduplication and Merge functionality)
• Service Request Functionality
• Setup-
• Queue Assignment,Category setup,Inbound and Outbound Email Setup
• Familiarity with milestone configuration
• Experience in Knowledge Management
• Skilled in configuring the DCS portal
• Establishing third-party integrations using REST/SOAP APIs
• Solid understanding of complementary products such as Eloqua, Oracle VBCS.

Additional Skills:

• Familiarity with other Oracle CX applications is an advantage
• Experience with Agile methodologies.

Contact: 91 97041 22348 / hr@singhtechservices.com