Oracle Fusion Cloud CX Services - Principal Consultant

Oracle

5 - 10 years

7 - 12 Lacs

bengaluru

Posted:3 weeks ago| Platform:

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Skills Required

telecom jquery powershell javascript incident management regression testing html customer experience oracle python

Work Mode

Work from Office

Job Type

Full Time

Job Description

Engage business partners to gather requirements and translate functional needs into technical specifications for CX (Marketing Cloud, Field Service Cloud, CPQ, Fusion Sales/Service Cloud) Cloud solutions.
Lead the design and delivery of scalable, high-impact CX implementations across financial management, power planning, Telecom and consolidation domains.
Strong Oracle Field Service Cloud and Oracle Fusion Sales/Serves Cloud knowledge and concepts.
Implementation/Support experience on Oracle Field Service Cloud, Oracle Fusion Sales/Serves Cloud modules/Features Instance setup, Capacity, Collaboration, Core Manage, Customer Communication, Forecasting, Mobility, Routing, Smart Location and event subscription, Customer Portal.
Implementation/Support experience on Oracle Field Service Cloud, Oracle Fusion Sales/Serves Cloud like mobile plugin framework, Customer Portal, integration with other application, Java Script, jQuery, Node JS, Gulp js, HTML, CSS, Webpage Design, Redwood, AI.
Ability to relate the product functionality to business processes, and thus offer implementation advices to customers on how to meet their various business scenarios using Oracle Field Service Cloud and Oracle Fusion Sales/Serves Cloud.
Technically good Skills in JavaScript, VBCS, jQuery, KnockoutJS, NodeJS, HTML, CSS, Webpage Design, python, Postman.
Ability to relate the product functionality to business processes, and thus offer implementation advices to customers on how to meet their various business scenarios using Oracle Field Service Cloud and Oracle Fusion Sales/Serves Cloud.

Qualifications & Skills

Mandatory:

Bachelor s degree (BE, BTech, MCA).
Minimum 5 years experience with Oracle CX Cloud products (Marketing Cloud, Field Service Cloud, CPQ, Fusion Sales/Service Cloud).
Deep Implementation/Support experience of CX processes and solution areas.
Proficiency with mobile plugin framework, Customer Portal, integration with other application , Java Script, jQuery, Node JS, Gulp js, HTML, CSS, Webpage Design, Redwood, AI, VBCS.Strong analytical and problem-solving skills.
Ability to thrive in a fast-paced, dynamic environment with minimal supervision.

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