Who We Are
Opkey is redefining how enterprises manage their ERP systems with the industry's first Agentic AI-powered ERP Lifecycle Optimization Platform. Powered by
Argus AI
, our proprietary model trained on years of ERP domain expertise, Opkey helps organizations simplify Oracle Cloud management, reduce costs by up to 50%, and cut testing time by 85%.Trusted by
250+ global enterprises
and partnered with top System Integrators like
KPMG, PwC, Capgemini, and Argano
, we're setting new standards for ERP transformation success.
About The Role
We're establishing a new
Quality Assurance & Client Relations
functionfocused on enabling our System Integrator partners to deliver flawless Oracle Cloud SCM implementations using Opkey's AI agents.As an
Oracle Cloud SCM Customer Success & Quality Assurance Consultant
, you will serve as the functional expert ensuring the accuracy, reliability, and performance of our AI-powered automation across the SCM lifecycle. You will work directly with SI partners (not end clients), providing quality validation, technical guidance, and implementation best practices.This role blends
Oracle SCM functional expertise
,
AI-driven QA
, and
partner enablement
.
What You'll Work With Opkey's AI Agent Ecosystem
You will test, validate, and optimize five agentic AI systems:
- Configuration Agent Automates config mapping & migration
- Testing Agent Self-configuring test scripts & pre-built libraries
- Training Agent Auto-generates guides & in-app prompts
- Support Agent Provides intelligent troubleshooting & RCA
- PMO Agent AI-driven project governance & workflow automation
What You'll Do
AI Agent Quality Assurance
- Validate AI agent performance across Oracle Cloud SCM implementations.
- Test Configuration Agent for configuration mapping across modules.
- Validate Testing Agent for automated script generation in Demand Planning, Supply Planning, OM, Inventory, WMS, and related modules.
- Review Training Agent outputs for accuracy and business relevance.
- Validate Support Agent's RCA insights for SCM processes.
- Perform architecture reviews, configuration checks, and milestone QA.
- Conduct go-live readiness and 30/60/90-day health assessments.
System Integrator Partnership & Enablement
- Act as the trusted advisor for SI partners implementing Oracle Cloud SCM with Opkey.
- Deliver onboarding and training on Opkey's AI agents.
- Provide best practices on integrating Opkey into SI delivery methodologies.
- Strengthen relationships with partner teams and collect product feedback.
Implementation Support
- Guide SI teams in using AI agents for requirements, fit-gap analysis, and configuration validation.
- Troubleshoot issues across Oracle SCM, Opkey platform, and AI agents.
- Validate integration points with Oracle SCM and third-party systems.
- Support process mining and observability insights.
Knowledge Management & Improvement
- Contribute to implementation playbooks, training materials, and certification content.
- Identify patterns in agent performance for continuous optimization.
- Share insights to improve partner satisfaction and delivery outcomes.
Required
What We're Looking For
- 3+ years of Oracle Cloud SCM functional experience with 2+ end-to-end implementations.
- Expertise in two or more modules: Demand Planning, Supply Planning, Order Management, Inventory, Costing, WMS, PTM, or RMCS.
- Strong QA mindset with experience in testing (manual/automation/UAT).
- Exposure to test automation platforms (Opkey, Tricentis, etc.).
- Ability to understand AI/ML concepts and automation workflows.
- Excellent communication and stakeholder management skills.
- Bachelor's degree in SCM, IT, Business, or related field.
- Willingness to travel up to 25% for partner engagements.
Preferred
- Experience working with System Integrators (Big 4 or Oracle partners).
- Understanding of AI/ML, process mining, or observability tools.
- Oracle Cloud certifications.
- Familiarity with Agile/Scrum and DevOps.
- Experience with integrations and middleware.
Key Competencies
- Deep Oracle SCM functional & process expertise
- Strong analytical and QA-driven mindset
- Ability to work with advanced AI automation tools
- Excellent partner enablement and communication skills
- Problem-solving and cross-functional collaboration
- Continuous learning attitude
Why You'll Love Working at Opkey
- Work with cutting-edge Agentic AI transforming ERP delivery
- Be part of a fast-growing global team partnered with Fortune 1000 clients
- Shape a new strategic function within the organization
- Flexible, collaborative, innovation-first culture
- Competitive compensation, learning budget, and certification support
- Direct influence on AI agent roadmap through partner interactions
Ready to Transform Oracle Cloud with AI
If you're passionate about Oracle SCM and excited to work with next-generation AI automation, we'd love to meet you.Skills: implementation,oracle scm,automation,quality assurance
