Optometrist

Job Title:

Reports To:

Location:

At Vision Express, optometry is more than just eye testing. As an Optometrist, you will be at the heart of customer experience, blending clinical expertise with retail excellence. This role is perfect for those who want to expand beyond traditional practice and develop expertise in sales, operations, and customer engagement.

Roles and Responsibilities:

1. Precision in Prescription & Dispensing

• Ensure customers receive accurate prescriptions and the perfect eyewear solutions.
• Fit spectacles, contact lenses, and optical aids with a focus on clarity and comfort.
• Guide customers in selecting the best lenses and frames that fit their lifestyle and vision needs.

2. Beyond the Clinic: Engaging with Customers

• Conduct comprehensive eye tests and diagnoses while building trust with customers.
• Offer expert advice on lens types, frame styles, and contact lens care.
• Help customers understand how eyewear can enhance their everyday life.

3. Managing Optical Inventory & Product Expertise

• Take charge of inventory management, ensuring availability of key optical products.
• Analyze customer trends and provide insights to enhance product offerings.
• Stay ahead with knowledge of the latest lens technologies and eyewear trends.

4. Driving Business with Data & Insights

• Play a crucial role in the stores success by sharing insights on customer preferences.
• Provide regular reports on sales, stock levels, and optical trends. Partner with the team to enhance the customer experience and drive business growth.

5. Ensuring Quality & Expert Consultation

• Maintain high standards of precision in eye measurements and dispensing techniques.
• Audit and refine optical quality standards to enhance customer satisfaction.
• Be the go-to expert for complex cases requiring advanced optometric consultation.

Qualifications:

Experience:

Skills & Competencies:

• Optometry
• Refraction
• Contact lens knowledge

Top 5 KPIs:

• Footfall to Eye Test Conversion
• Eye Test to Sales Conversion
• Individual Sales Achievement
• Customer Satisfaction & Retention
• Zero error eye testing

What Makes this role Exciting

• Beyond Eye Testing Youll do more than conduct eye exams. Youll shape customer experiences, build business acumen, and contribute to the stores success.
• Retail Meets Clinical Expertise Gain insights into sales, customer engagement, and operations while maintaining your optometry skills.
• A Fast-Paced, Customer-Centric Environment Every day brings new challenges and opportunities to help customers find the best vision solutions.
• Growth & Development Be part of an evolving industry with continuous learning in retail optometry, sales strategy, and leadership.
• Making a Real Impact Your expertise will enhance lives by improving vision and boosting confidence through the perfect eyewear solutions.

Benefits:

• Free Spectacle from day one
• Group Hospitalization, Group Term Life, Group Personal Accidental Insurance
• Referral incentive to refer your buddy
• Free unlimited consultation for employees and family members by in-house doctors
• Monthly Recognition Program
• REFERS toll free for medical and other emergencies

Are you the right fit

• You love optometry but also want to explore sales, retail, and customer engagement.
• You enjoy helping people and have a keen eye for detail and accuracy.
• Youre excited about the opportunity to grow beyond a clinical role and gain business skills.
• Youre eager to work in a dynamic, high-energy environment where no two days are the same.