Lenskart Foundation is looking for a Patient Care Coordinator for its Charitable Child Eye Care Centre. Job Responsibilities: Ensure complete and accurate patient registration, which includes recording patient’s detail, handover of glasses and follow up To carry out day-to-day operations at the centre Maintain data, place and receive orders from the vendor Educate patients and family members about eye health conditions, medications, and instructions Maintain professionalism and treat patients with respect Willingness to communicate respectfully with the underprivileged category of people on a daily basis Oversee centre supplies: organizing, maintaining and communicating needs on weekly basis to Centre Head Coordinates the maintenance and alteration of Centre areas and equipment as well as layout, arrangement and housekeeping of Centre facilities Skills and Qualification: Minimum graduate or equivalent Working knowledge of Computers and proficient in Excel Highly organized with a strong ability to manage different priorities Ability to work with others and use resources to problem solve Apply good judgement to fast-changing situations Strong customer service skills Effective verbal and written communication skills Desirable: Previous work experience in the eye-health care sector is a plus! Work Remotely No Application Deadline: 06/12/2025 Job Types: Full-time, Contractual / Temporary Contract length: 12 months Pay: ₹13,000.00 - ₹15,000.00 per month Experience: total work: 1 year (Required) Work Location: In person
Key Responsibilities Make calls to patients/beneficiaries for follow-ups, feedback, verification, or Attend patient calls and resolve queries promptly. Maintain accurate records of conversations, queries, feedback, and actions taken in the excel. Provide clear and concise information to patient regarding eye testing/camps. Achieve daily/weekly calling targets and meet service quality standards. Maintain professionalism and empathy while interacting with customers. Ensure data confidentiality and follow organizational communication protocols. ______________ Required Skills Excellent verbal communication (Hindi). Active listening and problem-solving abilities. Confidence and clarity while speaking on calls. Basic computer proficiency (MS Office, CRM entry). Qualifications Minimum Graduation preferred. 1–2 years of experience in tele-calling/BPO/customer service (freshers welcome). Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Work Location: In person
Lenskart Foundation is looking for a Patient Care Coordinator for its Charitable Child Eye Care Centre. Job Responsibilities: Ensure complete and accurate patient registration, which includes recording patient’s detail, handover of glasses and follow up To carry out day-to-day operations at the centre Maintain data, place and receive orders from the vendor Educate patients and family members about eye health conditions, medications, and instructions Maintain professionalism and treat patients with respect Willingness to communicate respectfully with the underprivileged category of people on a daily basis Oversee centre supplies: organizing, maintaining and communicating needs on weekly basis to Centre Head Coordinates the maintenance and alteration of Centre areas and equipment as well as layout, arrangement and housekeeping of Centre facilities Skills and Qualification: Minimum graduate or equivalent Working knowledge of Computers and proficient in Excel Highly organized with a strong ability to manage different priorities Ability to work with others and use resources to problem solve Apply good judgement to fast-changing situations Strong customer service skills Effective verbal and written communication skills Desirable: Previous work experience in the eye-health care sector is a plus! Work Remotely No Application Deadline: 06/12/2025 Job Types: Full-time, Contractual / Temporary Contract length: 12 months Pay: ₹13,000.00 - ₹15,000.00 per month Experience: total work: 1 year (Required) Work Location: In person
Key Responsibilities Make calls to patients/beneficiaries for follow-ups, feedback, verification, or Attend patient calls and resolve queries promptly. Maintain accurate records of conversations, queries, feedback, and actions taken in the excel. Provide clear and concise information to patient regarding eye testing/camps. Achieve daily/weekly calling targets and meet service quality standards. Maintain professionalism and empathy while interacting with customers. Ensure data confidentiality and follow organizational communication protocols. ______________ Required Skills Excellent verbal communication (Hindi). Active listening and problem-solving abilities. Confidence and clarity while speaking on calls. Basic computer proficiency (MS Office, CRM entry). Qualifications Minimum Graduation preferred. 1–2 years of experience in tele-calling/BPO/customer service (freshers welcome). Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Work Location: In person