Ops Sup Analyst

Role Overview: The Ops Sup Analyst 1 role at your organization involves providing operations support services, such as record/documentation maintenance, account maintenance, and coordinating the opening of accounts with the Operations - Core Team. You will act as a liaison between operations staff, relationship managers, project managers, custodians, and clients. Your main objective will be to offer day-to-day operations support in line with Citi's operations support infrastructure and processes. Key Responsibilities: - Perform business analysis and document the current and future state of Client Reports and Advices. - Provide status updates for project participants. - Work with Legal & Compliance teams on regulatory business requirements. - Serve as the primary liaison between business stakeholders and technology. - Recommend business priorities, create training sessions and User Acceptance Test scripts. - Manage project plans and work on multiple projects simultaneously to deliver regulatory client deliverables. Qualifications Required: - Previous relevant experience is preferred. - Bachelor's degree or equivalent experience. - General knowledge of client reporting in the industry. - Organizational skills and clear written and verbal communication. Please note that this job description offers an overview of the typical tasks involved, and additional job-related duties may be assigned as needed.,