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Cashify
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Operations Support Executive

Operations Support Executive

0 - 2 years

|

3 Lacs

Posted:2 hours ago| Platform:

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Skills Required

operations backend operations fresher hiring operational support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Ensure Implementation of defined processes across the Operations team, Innovate and Improve the
processes to optimize for performance based on goals of the organization
Consumer complaints to be handled and solved , Assess the capacity readiness for pan India in line with the short term and long- term business plans and work with Zonal Managers to highlight and bridge the gap
Ensure training mechanism for the entire team including third party partners
Work with the Business head to ensure dynamic business goals are met and timely recruitment and placement takes place to cater to the growing demand
Analyse Rider performance metrics for better customer and merchant experience like on-time delivery, completion%, escalation% and drive supply team for controlling parameters and conduct RCA for improving them

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