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VP is responsible for upholding the profitability and values of an organization by leading business operations. Their duties include consulting with senior leadership personnel to determine business goals or initiatives, visiting with Directors or Department Managers to relay information about company needs and reviewing operational data to make inferences about their organization s success.
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VP should have command on the business domain and should be familiar with Investment banking concepts specifically related to German markets/European markets.
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Domain knowledge on one or multiple sub-domains is preferred. Major domain areas listed below:
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Asset Services eg, Corporate Actions, Reconciliations- Income/Stocks
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Trade Processing- Trade Lifecycle, Settlements(Matching/Fails), Non Trades, Cancellation and Corrections
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Tax Services - International Tax Reclaims, Compensation Tax Processing ( Abgeltungssteuer ), US Tax reporting
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Operations Control - Securities activation
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VP should have 15+ years experience in people management performance management. Good command on German language with certification from premier institute will be an added advantage
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Strategic Planning: Develop and implement operational strategies aligned with the bank s overall goals and objectives
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Performance Monitoring: Establish and Deliver Key Performance Indicators (KPIs) to measure operational performance, track progress and identify areas for improvements
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BAU Deliveries: Ensure excellent business deliveries by monitoring service quality, addressing issues and complaints and implements measures to enhance the overall business quality
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Process Improvement: Identify areas for operational efficiencies through automation, process reengineering and digitization initiatives
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Risk Management: Assess and mitigate operational risks, develop contingency plans, and ensure compliance with regulatory requirements
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Team Management: Supervise and lead a team of operations Manger and staff, provide guidance, and foster a culture of collaboration and high performance
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Budgeting and Cost Control: Develop and mange budgets for operations, monitor expenses and identify cost-saving opportunities
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Technology and Systems: Oversee the implementation and maintenance of technology systems to support operational processes and ensure data security
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Relationship Management: Collaborate with internal Stakeholders such as Senior Management, risk and compliance teams, and other departments to ensure operational alignment and effective communication
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Regulatory Compliance: Stay updated on banking regulations, policies and ensure operational processes adhere to all legal and regulatory requirements
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Business Continuity Planning: Develop, Follow, and implement plans to mitigate Operational disruptions and ensure business continuity in the event of crises
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Reporting and Analytics: Monitor operational metrics, generate reports, and provide data-driven insights to Senior Management regularly for informed Decision Making
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Transitions Transformations: Manage the Operational impact of Organizational changes for all market driven and client driven changes. Ensure all transformations are successfully absorbed with no service disruption
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Talent Development: Identify Skill gaps, provide training and development opportunities for operations staff and foster a culture of continuous learning
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Stakeholder Communication: Effectively communicate operational updates, challenges and strategic initiatives to Senior Management, Council Members and Other stakeholders
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Quality Assurance: Implement quality control processes and standards to ensure accuracy, compliance, and adherence to Service Level Agreements
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Team Development: Recruit, hire, train and mentor operations manager and staff members providing guidance and support for their professional growth
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Performance Management: Set performance objectives, conduct performance evaluations, provide constructive feedback, and address any performance issues within the team
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Workforce Planning: Assess staffing needs, develop staffing strategies an create succession plans to ensure adequate staffing levels and talent pipeline
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Employee Engagement: Foster a positive work environment, promote employee satisfaction and engagement, and implement initiatives to enhance employee morale
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Diversity and Inclusion: Promote diversity and inclusion within the operations team, fostering an inclusive work environment that values different perspectives and experiences
