Operations Manager

Location- Hyderabad, Chennai, Bangalore

Job Summary:

Seeking a field operations manager to professionalize our field sales, marketing, and merchandising organization. Successful candidates will be talented team managers, as the role centres around establishing and improving execution,evaluation, and communication best practices.

Job Responsibilities:

Responsibilities include, but are not limited to, the following:

Start the project planning/ preparation as per the communication received from client

Ensuring the local translation

Simultaneous printing after the research material finalisation

Briefing field team, data processing team and any external agencies on the project objectives and questionnaire

Mock-calls with field team

Check list/ Activity sheet for the team responsibility

Feedback lot for the initial two days/ first day sample, depending upon the given sample size

Monitoring fieldwork to ensure fieldwork is running to time, to quota and that data is being recorded accurately

Generating reports using processes, tools and other databases to monitor the project performanceEnsuring appropriate and sufficient sample is obtained either internally or from the client or a 3^rd partyEnsuring data is shared with the client as per the mutually agreed schedule

Ensuring data is clean and accurate before despatch to the client

Maintaining all relevant paperwork in accordance with ISO 20252 Quality Manual

Assisting in the implementation, management and maintenance of the company's BS7911 and ISO9001 accreditation and quality procedures

Coordination with Supervisors, interviewing team, punching team.

Create, Manage and track Research processes for the execution of Project

Implementation of Research Methodologies and Strategies

Analyze and develop metrics to reduce inefficiencies, standardize research plans, enhance the execution of projects and increase the chances of higher quality results

Coordination and Cooperation with Research Team

Working within project budgets

Recording hours and reasons of rework

Working to minimise rework on projects

Contributing to an enjoyable workplace

Sharing knowledge with colleagues & supporting other team members

Seeking feedback, training and guidance on performance from line manager and colleagues

Actively contributing to the management of personal performance

Planning and Organizing the Project

Ability to train employees on necessary skills

Ability to prioritize work assignments and delegate tasks to staff

Encourages team morale and spirit among staff

Ability to oversee the development and assess the performance of staff members

Taking interviews and new Hirings

Imparting Training to Team members related to new projects

Develop strategies to meet profit goals within their region

Rewarding and Disciplining Team