Posted:2 months ago|
Platform:
Work from Office
Full Time
At ICICI Bank, the Operations Manager plays a vital role in ensuring a seamless banking experience for customers. This group caters to the needs of all ranges of customers, ranging from retail customers to large business corporates. In this role, the overarching responsibilities include but are not limited to processing, reconciling, and monitoring various customer transactions, international remittances, forex services, advances, loans, cards, overdraft solutions, and GST filing. As the operations group cuts across all the business verticals of the bank through its back-office efforts, the role holder would be required to collaborate with various teams. Depending on the role requirements, the role holders may also have to ensure compliance and regulatory guidelines of multiple transactions, disbursement, and issuances. Additionally, the role holder would also be required to maintain data sanctity and MIS in their respective job areas.
Key ResponsibilitiesHandling reconciliation of various products like Bank Accounts, Nostro Accounts, ATMs, Debit cards, and other office accounts.
Coordinating with multiple stakeholders within the Bank to facilitate smooth transaction processing.
Compliance
Ensuring compliance with regulatory guidelines while processing transactions.
Processing all customer requests within TAT and ensuring quality & control for accurate processing.
Interpreting customer data to identify pre-delinquency trends.
Build products that are Fair to Customer, Fair to Bank.
Qualifications & SkillsMBA, Chartered Accountants, Engineers & Graduates with relevant work experience
Needs to have basic computer skills especially MS Excel.
Candidate should know about basic documents and KYC norms.
Should know the trade transaction life cycle and related regulations.
Ability to ensure compliance of Internal Policies and adhere to regulatory requirements.
Willingness to work with various teams for on-ground support and deliver enablers as required.
ICICI Bank
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