Operations Expert Associate

Job Description

Role Description The Financial Crime Control Continuous Improvement Centre of Excellence (FCCI CoE) operates within the Financial Crime Risk and Compliance Monitoring & Assurance function under CB IB Operations and Controls. While maintaining segregation, FCCI collaborates closely with the front office and supports Accountable Client Owners (ACOs) in reviewing Account Activity Reviews (AARs) and assessing the Expected Nature and Purpose of Relationship (ENPR). FCCI drives continuous improvement initiatives to optimize operational frameworks, enhance process efficiency, and strengthen risk management controls. You will act as a dedicated Corporate Bank global coordinator between ACOs, business support teams, and other key stakeholders including technology, AFC, KYC Operations, MI, quality control, and assurance. You will drive the AAR/ENPR attestations process with a strong focus on data completeness, timely execution, and quality. Additionally, you will play a key role in implementing continuous improvements to strengthen operational controls and overall effectiveness.