Operations Executive

Job Title: Operations Executive (Full-Time | On-Site)
Location: Andheri, Mumbai
Industry: Business & Community Engagement
Salary: ₹15,000 – ₹25,000 per month
Work Schedule: Monday to Saturday (Day Shift)

This Role Is About People, Not Just Processes

At UJustBe, we believe operations go beyond ticking tasks off a list — they are about building genuine human connection. As an Operations Executive, your day-to-day work will directly impact how supported, informed, and empowered others feel — whether it's a teammate, a Client, or someone new stepping into our ecosystem.

We’re looking for someone who thrives in building rapport, brings clarity when things are uncertain, and follows through with care. You’ll be the one others naturally turn to when they need help navigating challenges — not because it’s your job, but because they know you get it.

If This Sounds Like You, You Might Be Who We’re Looking For:

• You find it easy to connect with people and make them feel heard.
• You speak with calm confidence, especially in tricky situations.
• You follow through on your responsibilities — no loose ends.
• You keep things organized, documented, and transparent.
• You’re someone who naturally brings clarity when others are unsure.

What You’ll Be Responsible For:

• Engage with internal teams and Clients to ensure smooth, clear communication.
• Have meaningful conversations to understand concerns and offer practical, thoughtful support.
• Share accurate information and updates so that others can take the right action.
• Address any operational or behavioral concerns professionally and with empathy.
• Collaborate with leadership to resolve issues, implement action plans, and support people through transitions.
• Maintain structured records of interactions, challenges, and resolutions.
• Keep databases up to date and assist in preparing simple reports.
• Ensure timely follow-ups that support ongoing goals and projects.

Who We’re Looking For:

• Experience: 2+ years in client-facing or people-oriented roles like operations, support, HR, or community building.
• Tools: Familiar with MS Office (Word, Excel, PowerPoint) — at least 6 months of regular use.
• Communication: Clear, calm, and confident verbal communication.
• People Skills: Emotionally intelligent and approachable.
• Bonus Points: If you’ve ever coached, mentored, or guided others in any formal or informal capacity.

Traits That Will Help You Succeed Here:

• You truly listen before you speak.
• You’re emotionally aware and tuned in to people’s energy and tone.
• You stay composed when things get hectic.
• You’re proactive and dependable — people can count on you.
• You enjoy growing through feedback and real-life experience.

Bonus Skills (Not Mandatory):

• Experience in community-building, HR, mentoring, or team support roles.
• Comfort in navigating sensitive conversations with empathy.

We’re not just hiring for a position — we’re looking for someone who wants to make a difference through everyday interactions.
If that sounds like you, we’d love to meet you.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Application Question(s):

• What makes you a strong fit for a people-first operations role?

Work Location: In person

Expected Start Date: 04/08/2025