Operations Executive (Hotels)

Job Description: As an Operations Executive at Reg Travel Freeby Pvt Ltd, you will play a key role in ensuring the smooth and efficient functioning of travel operations. Your responsibilities will include overseeing various aspects of travel arrangements, maintaining supplier relationships, optimizing processes, and providing exceptional customer service. Strong organizational skills, attention to detail, and the ability to thrive in a fast-paced environment are essential for success in this position. Key Responsibilities: - **Booking and Reservations:** Efficiently handle booking and reservation systems to ensure the accuracy of bookings and timely communication with clients regarding their travel arrangements. - **Customer Service:** Address client inquiries, provide support throughout their travel experience, promptly resolve issues, and ensure client satisfaction. - **Travel Itinerary Management:** Plan and coordinate travel itineraries, including flights, accommodations, transfers, and activities. Customize itineraries to meet individual client preferences and requirements. - **Compliance and Documentation:** Stay updated on travel regulations, ensure compliance with industry standards, and maintain accurate records and documentation for bookings and transactions. - **Operational Efficiency:** Streamline processes to improve efficiency and productivity. Implement best practices and procedures for operational excellence. - **Team Collaboration:** Work closely with travel consultants and team members to coordinate travel arrangements, resolve issues, and provide guidance and support to colleagues as needed. Personal Attributes: - Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred). - Proven experience in a similar role within the travel industry. - Strong understanding of travel booking systems and procedures. - Excellent communication and interpersonal skills. - Ability to multitask and prioritize tasks effectively. - Problem-solving skills and attention to detail. - Proficiency in travel management software and Microsoft Office Suite. How to Apply: Please email your resume to hr@travelfreeby.com.,