Operations Executive

Dtech Information technology and outsourcing pvt limited

0 years

0 Lacs

coimbatore tamil nadu

Posted:10 hours ago| Platform: SimplyHired logo

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Skills Required

customer service english analysis skills bachelor's degree business administration in-person diploma communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Operations Coordinator / Executive _ Coimbatore_Thrissur

Key Responsibilities:

Coordinate daily operational activities to ensure smooth workflow and timely completion of tasks.
Handle customer inquiries, provide prompt responses, and ensure high levels of customer satisfaction.
Communicate effectively with internal teams, vendors, and freight forwarders to ensure on-time deliveries.
Support documentation, reporting, and data management related to operations and logistics.
Track shipments, follow up with relevant stakeholders, and update clients proactively.
Assist in identifying process improvements to enhance operational efficiency.

Skills & Competencies:

Excellent verbal and written communication skills in English.
Strong customer service orientation with the ability to manage client expectations and resolve issues promptly.
Good problem-solving and decision-making skills.
Highly organized with the ability to manage multiple priorities effectively.
Team player, capable of working under pressure and meeting tight deadlines.
Strong analytical thinking and attention to detail.
Ability to coordinate across departments and external partners.

Qualification:

B.E / B.Tech / Diploma / Business Administration

Experience:

Prior experience in operations coordination and customer support will be an added advantage.

Job Type: Full-time

Work Location: In person

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