Operations Coordinator

7 - 10 years

8 - 10 Lacs

Posted:21 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities

  • Oversee end-to-end RCM operations Charge Entry, Payment Posting, AR, Denials, Client Management, Credentialing & Enrollment.
  • Drive productivity, quality, and SLA adherence across teams.
  • Implement & improve SOPs, workflows, and quality checks.
  • Monitor RCM KPIs (AR days, denial rates, FPR, payment accuracy).
  • Handle client escalations and ensure timely communication.
  • Review process gaps and lead continuous improvement.
  • Supervise credentialing/enrollment activities and ensure accuracy.

Preferred candidate profile

  • 7+ years of experience in US Healthcare RCM (mandatory).
  • Strong knowledge of RCM workflows, KPIs, and compliance.
  • Proven experience managing multi-functional teams.
  • Excellent communication, reporting, and analytical skills.
  • Ability to handle clients and drive performance.
  • MBA in Operations management or any related specialisation preferred.

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