Operations Center Manager

Key Responsibilities:

• Manage the day-to-day operations of the training centre.
• Ensure high-quality training delivery and successful student placements.
• Oversee student fee collections and maintain accurate financial records.
• Prepare and share daily and weekly reports with management.
• Manage student certifications and related documentation.
• Ensure student attendance and retention, minimizing dropouts.
• Drive upselling through student referrals and new enrollments.
• Conduct parentteacher meetings and handle student feedback effectively.
• Organize student engagement and motivation activities to enhance learning outcomes.

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Key Skills:

• Centre Operations Management
• Team Leadership & Coordination
• Training & Quality Assurance
• Fee Collection & Record Keeping
• Communication & Interpersonal Skills
• Customer Service & Student Relationship Management
• Event Planning & Student Engagement
• MS Office / ERP / CRM Software Proficiency
• Time Management & Problem Solving