Operations Assistant

As a Project Coordinator/ Operations Assistant at Keus in Hyderabad, you will be part of a team that integrates elegant design with cutting-edge technology in smart home automation and architectural lighting. Keus aims to provide a luxurious smart home experience that transcends ordinary living, setting new industry benchmarks in sophistication and innovation. Your role will involve engaging with clients throughout their smart home installation journey, ensuring seamless coordination between sales and operations teams. Your responsibilities will include updating customer details in the CRM, managing client relationships from welcome calls to project completion, coordinating with the Operations team for installations, and addressing issues in a structured manner. To excel in this role, you should have a Diploma or Graduation in any stream, along with 2 to 4 years of experience in customer relationship management in Interiors or project management companies. Strong communication skills in English, Hindi, and Telugu, proficiency in MS-Excel, and knowledge of electrical wiring are essential. Key competencies required include ownership for action and results, customer centricity, process centricity, and excellent interpersonal skills. At Keus, you will be part of a culture that values innovation, teamwork, and a commitment to excellence. You will have the opportunity to work with high-end clientele, in a dynamic and supportive environment that fosters professional growth and rewards creativity. Keus is an Equal Opportunity Employer, dedicated to creating an inclusive workplace that celebrates diversity. Join us at Keus and be a part of shaping the future of luxurious Smart living.,