Operations And Retail Manager (Jewellery)

3 - 8 years

4 - 9 Lacs

Posted:3 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Retail Operations Manager (Jewellery)

Role Overview

Retail Operations Manager

Key Responsibilities

Operations & Inventory Management

  • Multi-Unit Oversight:

    Directly manage the day-to-day operations and operational standards for a cluster of retail stores throughout India.
  • Stock Control:

    Implement robust procedures for

    managing, auditing, and optimizing all jewellery stock

    (especially high-value

    diamond, gold, and silver

    inventory) to minimize loss and ensure product availability.
  • Compliance:

    Ensure all stores adhere strictly to company policies, visual merchandising standards, and operational best practices.

Product Expertise & Sales Strategy

  • Product Authority:

    Utilize

    3+ years of expert knowledge

    in the quality, sales, and handling of

    diamond, gold, and silver

    products to guide store teams and resolve complex customer issues.
  • Sales Enablement:

    Work closely with store managers to develop and execute sales strategies focused on achieving and exceeding revenue targets across all units.

Training & Team Development

  • People Management:

    Recruit, mentor, and evaluate store managers and sales personnel, fostering a culture of excellence and accountability.
  • Training Implementation:

    Design and deliver specialized

    product and operational training

    sessions, ensuring all staff maintain the highest level of expertise.
  • Diamond Training Advantage:

    Experience or certification from a

    Diamond Training Course is a strong preference

    and will be crucial for developing specialized knowledge.

Travel & Reporting

  • Travel:

    The role requires

    travel within India

    to conduct store visits, audits, and leadership meetings.
  • Performance Reporting:

    Compile detailed reports on operational compliance, inventory accuracy, and store-specific key performance indicators (KPIs) for senior leadership.

Qualifications & Requirements

  • Experience:

    Minimum of

    3 years

    of proven experience in multi-unit

    retail operations management

    within the luxury or fine jewellery sector.
  • Expertise:

    Deep, verifiable knowledge of

    diamond, gold, and silver

    product handling and sales.
  • Mobility:

    Must be willing and able to travel extensively across India.
  • Desirable:

    Completion of a recognized

    Diamond Training Course

    or certification.

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