Operation Manager – Loan IQ

Essential Qualification and Work Experience:

1. 15+ years of work experience, predominantly in USA Banking Operation in depth knowledge of entire Commercial loan life cycle. Origination knowledge will be advantage.

2. Exposure towards USA Credit policy guidelines.

3. Experience in handling huge team across multiple locations.

4. Active participation in Solutions and Transitions is a must.

5. Understand market dynamics and drive business decisions

6. Ability to thrive in a fast paced, multi-tasking environment and to manage multiple deadlines

Preferred Technical Skills:

1. Transformational leadership skills

2. Strategy development

3. Analytical skills

4. Exceptional communications verbal and writing

5. Good interpersonal skills

Skills required:

1. Loan IQ

2. ACBS

3. Loan Servicing

4. Commercial lending

Essential duties and responsibilities include the following (other duties may be assigned)

1. To ensure customer engagement / satisfaction.

2. Accomplish and exceed business goals through various methods. Guide and mentor highly motivated team.

3. Liaison with front end team and provide support. Interact with solution and transition teams to ensure project requirements are met.

Outcomes expected/measurable

1. Create and hone leadership and domain expertise across the locations.

2. Enable teams / identified leaders to contribute to the overall growth of organization

3. Meet and exceed all the contractual obligations and focus on continuous improvement using technology interventions

4. Measure and improve the ops metrics, create strategic long-term plan for the vertical

5. Should understand customer Quality & productivity expectations.

If your profile is matching with above skills and responsibilities mentioned, you can share your profile at [HIDDEN TEXT] and subject line should be Manage role - Loan ops

Please do mention the following in the body of the email.

1. Notice period :

2. Current Location :

3. Current CTC :

4. Expected CTC :