Operation Executive

1 - 31 years

2 - 4 Lacs

Posted:1 day ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Operations Executive Location: Delhi Saket & Kolkata ( Salt lake ) Department: Operations Reports To: Operations Manager / General Manager Job Summary:The Operations Executive is responsible for ensuring smooth day-to-day functioning of the hospitality establishment. This includes overseeing guest services, coordinating with various departments, and maintaining high standards of service quality. Key Responsibilities:Monitor daily operations across front office, housekeeping, F&B, and maintenance. Ensure guest satisfaction by maintaining service quality and prompt resolution of complaints. Coordinate with internal teams to manage staff schedules, inventories, and vendor supplies. Maintain records related to bookings, occupancy, and operational costs. Support implementation of SOPs to streamline workflows. Handle check-in/check-out processes during peak hours. Ensure compliance with health, safety, and hygiene standards. Key Skills & Competencies:Strong communication and interpersonal skills Excellent organizational and multitasking ability Problem-solving mindset Knowledge of hospitality software (e.g., PMS) Attention to detail Qualifications:Bachelor’s degree in Hotel Management or related field 1–3 years of experience in hospitality operations Knowledge of guest service and operational procedures

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