Operation Analyst

You will have the opportunity to work on some of the most challenging and relevant issues in financial services and technology at FIS. The team believes in being open, collaborative, entrepreneurial, passionate, and fun. **Key Responsibilities:** - File Uploads that come from schemes. - Closely work with Developers/L3 team to provide correct analysis and solution. - Monthly reporting for Volumes and SLAs for all PaaS clients. - Configuration changes. - Business Validations for all Changes/Releases that go to PROD. **Qualifications Required:** - Experience in ServiceNow, Basic knowledge of OPF or OPF basic training done. - BA knowledge will be an added advantage. - Basic knowledge of tools like CI, Jenkins, Database, Cloud setup. - Candidates are expected to work in the following 2 shifts in EST time zone: - Shift 1: 7 am to 3 pm EST - Shift 2: 5 pm to 1 am EST At FIS, you will find: - A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities. - A broad range of professional education and personal development possibilities. FIS is your final career step! - A competitive salary and benefits. - Great workspaces with dedicated and motivated colleagues. Please note that FIS is committed to protecting the privacy and security of all personal information processed to provide services. The recruitment at FIS primarily works on a direct sourcing model, and a relatively small portion of hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies not on the preferred supplier list and is not responsible for any related fees for resumes submitted.,