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Openings For Team Lead_International Voice_Chennai

4 - 9 years

4 - 5 Lacs

Chennai

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Shrinkage SLA Management CSAT Aht Attrition Rostering

Work Mode

Work from Office

Job Type

Full Time

Job Description

Should have minimum 4+ years of experience in BPO. International Voice experience is mandate. Should have been designated as a Team Lead for at least 2 years on papers. Should be able to calculate Attrition, Shrinkage, AHT. Should be aware of NPS, Repeat & Churn. Should be aware of Occupancy and Utilization formulas. Candidate should be good in communication. Interested candidates can share their CV with: Pavatharanip1@hexaware.com/7305044617 Regards, Pavatharani

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Hexaware Technologies
Hexaware Technologies
www.hexaware.com

IT Services and IT Consulting

Navi Mumbai Maharashtra

10001 Employees

513 Jobs

    Key People

  • R Srikrishna

    CEO

  • Hiten D. Tuli

    CFO

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