Openings For freshers-Bangalore

0 years

2 Lacs

Posted:1 hour ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

  • Ensure to meet daily KPIs
  • Accountable for the success and quality of the process
  • Ensures that the process is followed correctly in Service Operations
  • Ability to learn to work with customer internal tools
  • Agent will also be trusted to maintain a high degree of confidentiality while meeting strict deadlines
  • Flexible to work in assigned shift timings as per process requirements

Preferred candidate profile

  • Excellent written, reading & spoken communications skills in English
  • Good Cognitive, Logical & Analytical skills
  • Understanding of the social space (trends, influencers, engagement, things to be cautious of etc.)
  • Excellent analytical and research skills 
  • Quick learning and understanding of complex processes
  • Experience with Payments Fraud & Risk (or similar programs) Internet Savvy

Other requirements

  • Willing to work in 24x7 environment
  • Ability to manage critical situations with minimum supervision
  • MS Office & strong keyboard skills
  • Good interpersonal and communication skills
  • Ability to perform in adverse situations

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