Posted:3 hours ago|
Platform:
Work from Office
Full Time
Provide guidance & support to the team members on process.
Resolving problems at all the stages of the process.
Managing the proctors slots efficiently (Daily, Weekly & Monthly).
Managing working hours of the team effectively (Weekday & Weekends).
Maintaining good environment within the team.
Mentoring new proctors in the team.
Monitoring performance of team members
Communicating with stakeholders on process changes or improvements.
Resolve process related issues & suggest enhancements or improvements.
Maintain strong relationship with stakeholders.
Presenting the progress reports.
Monitoring employee attendance, including clock-in/clock-out times, breaks, and absences.
Provide up-to-the-minute views of key metrics.
Creating, analysing & presenting real time dashboards (Daily, Weekly, Monthly, Quarterly, Half yearly & Yearly) to the stakeholders
Mytech
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