Posted:1 day ago|
Platform:
Remote
Full Time
Role & responsibilities : 1. Upgrade Management: Plan, execute, and manage upgrades of OpenText Archive Center systems, ensuring minimal business disruption. 2. Documentation: Create and maintain comprehensive documentation for upgrade processes, including step-by-step guides and troubleshooting manuals. 3. Testing and Validation: Conduct thorough testing and validation of upgraded systems to ensure functionality and performance. 4. Collaboration: Work closely with cross-functional teams, including IT, project management, and business stakeholders, to ensure successful upgrades. 5. Training: Provide training and support to end-users and IT staff on new features and changes post-upgrade. 6. Reporting: Generate detailed upgrade reports summarizing work performed, system status, and any issues encountered Preferred candidate profile 1. Experience: Minimum of 9 years of experience in upgrading and managing OpenText Archive Center systems. 2. Technical Skills: Proficiency in OpenText Enterprise Scan, Document Pipeline installation, configuration, and troubleshooting. 3. Project Management: Strong project management skills with the ability to handle multiple upgrade projects simultaneously. 4. Communication: Excellent communication skills to effectively interact with team members and stakeholders. 5. Problem-Solving: Strong analytical and problem-solving skills to address any issues that arise during upgrades. 6. Education: Bachelors degree in computer science, Information Technology, or a related field. Preferred Qualifications: 1. Certifications: OpenText product certifications or equivalent are desirable but not mandatory 2. Additional Skills: Familiarity with SAP Document Management Tools, Enterprise Scanning, Workflow, and BPM. 3. Flexibility: Ability to work independently and as part of a team
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