Opentext Ecm Consultant

JD for ECM resource OpenText ECM Functional Consultant

• Primary and Must Have skill set
• Strong knowledge of ECM architecture, OT system administration, and OpenText modules
• Administer and maintain OpenText products and associated modules (e.g., Content server, Directory Services, Archive Server, Records Management, Webreport, LiveReport, Intelligent Viewer..etc.).
• Translate business needs into functional specifications and solution designs using OpenText platforms (Content Server, Extended ECM, Documentum, etc.).
• Perform regular upgrades, patches, and configuration changes in the ECM environment.
• Monitor system performance and proactively resolve issues and bottlenecks.
• Troubleshoot issues, Search and Index scaling, Application scaling (adding partition, search engines, admin server..etc.), Platform Scaling, Application patching (via System Center) , High availability implementation and support
• Work closely with business and IT stakeholders to understand content management requirements.
• Manage user accounts, roles, and permissions.
• Ensure compliance with data governance, security, and regulatory policies.
• Troubleshoot technical issues and provide timely resolution or escalation.
• Create and maintain system documentation, configuration details, and process manuals.
• Assist in planning and execution of system migrations and infrastructure changes.
• Support integration with other enterprise systems (e.g., SAP, SharePoint, Microsoft 365).
• Good to Have
• Basic knowledge of Java, HTML, XML, or REST/SOAP APIs is a plus.
• Familiarity with SMARTUI & SAP Extended ECM (xECM) integration is good to have.
• ArchiveLink for SAP in Content Suite Platform
• Proficiency in SQL, Windows/Linux server environments, and scripting tools (PowerShell, Shell).
• Ability to work independently and collaboratively in cross-functional teams