Online Portfolio and System Mgr

Ericsson

5 - 20 years

20 - 25 Lacs

bengaluru

Posted:-1 days ago| Platform:

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Skills Required

computer science backend automation sap operational excellence project management customer support continuous improvement portfolio management analytics

Work Mode

Work from Office

Job Type

Full Time

Job Description

Work close with content owners, Customer Units (CU) and other key partners with improving the overall P&C experience and the content in the catalogue

Lead the content readiness, creation of specific digital assets, implementation, and curation of portfolio information and portfolio structure,
Ensure portfolio information is optimized to ensure a great user experience
Ensure implementation and curation of sales channels (direct and sales partners), through customized extranet environments.
Manage and drive functional requirements related to portfolio information and user experience for internal/extranet/.com for both frontend as well as backend.
Lead process development, process implementation, and training of stakeholders and users.
Provide data driven analysis and reports to stakeholders.
Lead Portfolio & Commerce system management including configuration and optimization of the backend.
Take part in our automation and AI initiatives to secure operational excellence
Work with continuous improvement initiatives and establish best practises
Work according to Agile methods

You will bring:

BSc/ BE/ BTech Degree in Computer Science, Computer Engineering, Software Engineering, Mathematics or related courses.
Demonstrated ability to create and document WoW/processes and to simplify and/or communicate complex technical topics to non-technical users
Product development knowledge and Product Lifecycle Management knowledge.
Experience with Project Management, driving task/initiatives, interaction with stakeholders on different levels.
Experience working in Customer support
Outgoing personality and excellent skills at building long-term relationships with people
Delivering results capabilities.
Experience from working in a system landscape with many integrations

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