Online Operations Executive

Company Description

Egoss Shoes began its journey in 1992 in Agra with a passion for handcrafted footwear and a commitment to quality. Over the years, the company has established a strong presence with its products available in over 2,000 leading retail outlets across India, including prominent multi-brand outlets like Metro Shoes and Mochi. Focused on showcasing the exceptional craftsmanship of Indian artisans, Egoss is dedicated to promoting “Make in India” by fostering self-reliance and celebrating traditional heritage. The company upholds its mission to reduce dependence on imports while contributing to community building and cultural pride.

Role Description

This is a full-time, on-site role for an Online Operations Executive, based in Agra. The role involves managing online operations such as inventory, monitoring timely dispatches, coordinating across different teams, and ensuring timely fulfillment of orders across e-commerce platforms. Additionally, the executive will coordinate with internal teams to optimize processes and contribute to data collection and reporting for improving operational efficiency.

Qualifications

• Strong Communication skills for effective collaboration with cross-functional teams and external partners
• Analytical and Research skills for data-driven decision-making and market performance evaluation
• Proficiency in Writing for clear documentation and reporting
• Experience or aptitude in Training for onboarding or guiding team members
• Basic understanding of e-commerce and operational workflows
• Bachelor's degree in Business, Marketing, or a related field is preferred
• Proficiency in Excel and familiarity with online platforms is an advantage