Online Chat Representative

As a Back Office Executive at Tata 1mg located in Noida Sector 62, your role involves handling customer queries through live chat, processing orders, maintaining records, and ensuring timely issue resolution. You will need good English skills as this position operates in a 24/7 rotational shift environment. - Respond to customer queries and service requests via live chat and internal tools. - Accurately enter and maintain customer interaction data and order details. - Resolve issues professionally and maintain high-quality communication. - Collaborate with internal teams to address and resolve escalations promptly. - Ensure confidentiality of customer information and compliance with company policies. - Meet process-related targets and uphold quality standards. Qualifications Required: - Minimum educational requirement is 12th Pass. - Both undergraduate and graduate candidates are welcome to apply. As a Back Office Executive at Tata 1mg located in Noida Sector 62, your role involves handling customer queries through live chat, processing orders, maintaining records, and ensuring timely issue resolution. You will need good English skills as this position operates in a 24/7 rotational shift environment. - Respond to customer queries and service requests via live chat and internal tools. - Accurately enter and maintain customer interaction data and order details. - Resolve issues professionally and maintain high-quality communication. - Collaborate with internal teams to address and resolve escalations promptly. - Ensure confidentiality of customer information and compliance with company policies. - Meet process-related targets and uphold quality standards. Qualifications Required: - Minimum educational requirement is 12th Pass. - Both undergraduate and graduate candidates are welcome to apply.