OnGraph Technologies - C# Developer - .Net Programming

Job Description

Key Serve as the first line of support for technical issues during UK business hours. Work alongside the Customer Success Manager to understand client challenges. Debug and troubleshoot code (primarily in C#) to identify and resolve issues. Propose solutions or workarounds, and escalate complex cases to Engineering with proper documentation. Maintain clear records of reported issues and their resolutions. Ensure regular communication with the client regarding issue status. Contribute to internal knowledge bases and process improvements. Participate in daily cross-functional team meetings for streamlined Skills & 5 - 7 years of experience in technical support, development, or application troubleshooting. Strong proficiency in C# and the .NET framework. Basic to intermediate understanding of SQL. Prior experience in client-facing or customer support roles. Excellent problem-solving skills and attention to detail. Strong verbal and written communication skills. Ability to work independently in a remote setting. Extensive experience working with AWS is mandatory. (ref:hirist.tech) Show more Show less