Jobs

Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Guru AI insights for smarter career decisions

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home

Jobs

Companies

Resume

Home
>
Jobs in Bengaluru
>
Iqvia Biotech
>
OneKey Support Analyst

OneKey Support Analyst

Iqvia Biotech

1 - 3 years

1 - 5 Lacs

Bengaluru

Posted:22 hours ago| Platform:

Apply

Skills Required

Training Ticketing Quality standards Usage Support Analyst Oracle SQL Healthcare Clinical research Life sciences

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Purpose The OneKey Support Analyst has the responsibility for supporting internal clients on Onekey subjects. He/she ensures that the support process meets high quality standards aligned with users requirements and expected procedures. He/she interacts with the requester by phone, email and ticket to discuss current issues. He/she cooperates with IQVIA internal teams like Exploitation, Implementation, Development and Governance teams. Qualifications: Providing support for internal users. Interact with client by call/email/ticket to discuss support cases. Report all support activities in relevant tracking system. Use Oracle SQL to collect/analyze data stored in our internal DB. Work on IQVIA internal tools to analyze data delivery process Keep himself updated on OneKey products and services. Develop, share and capitalize his/her knowledge. Train users or co-workers on different support cases.

More Jobs at Iqvia Biotech

Associate Consultant

Bengaluru, Gurgaon

2 - 3 yrs

INR 8 - 9 Lacs

Recruiter 1

Kochi, Kolkata

Experience: Not specified

INR 2 - 5 Lacs

Site Support Engineer

Pune

1 - 3 yrs

INR 2 - 5 Lacs

Clin Trials Asst 2

Thane

1 - 4 yrs

INR 2 - 6 Lacs

Senior Consultant

Gurgaon

8 - 13 yrs

INR 20 - 25 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Training Interview Now

Iqvia Biotech

www.iqvia.com

Pharmaceuticals / Biotechnology

Nashville

N/A Employees

202 Jobs

Key People

Michael J. DeMarco

Chief Executive Officer
Mark J. Fishman

Senior Vice President
Lori S. Chan

Chief Operating Officer

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Bookmarks

OneKey Support Analyst

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

More Jobs at Iqvia Biotech

Mock Interview

RecommendedJobs for You

OneKey Support Analyst

Senior Technical Support Engineer

Desktop Support Engineer & IT Engineer freshers

Associate Support Engineer

SAP BASIS Consultant

Lead Specialist- Global Learning Support

Senior Server Engineer 1

Field Engineer(Desktop)

Web Scrapper

NEXThink

Login to

Please Verify Your Phone or Email

Confirm Action

Contact Us

Contact Us

Search

Profile

Bookmarks

Personal Settings

OneKey Support Analyst

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

More Jobs at Iqvia Biotech