OM & Billing Manager I

You will be responsible for managing the Order to Cash operations at NCR VOYIX, ensuring compliance with billing processes from order acceptance to invoicing and revenue recognition. As a leader, you will oversee multiple teams across various countries, ensuring adherence to NCR Voyix guidelines and internal procedures, as well as maintaining relevant documentation for daily operations. Your primary interactions will involve collaborating with Sales, Field Services, Account Support, Accounting Teams, and Customer operations. Your key responsibilities will include coordinating order processing and billing activities for multiple countries, supervising Solution and Services Order Management Teams, and ensuring compliance with NCR Voyix policies throughout the order to cash process. Your duties will encompass: - Managing Order Management processes such as order acceptance, processing, setting up order criteria, handling order changes and cancellations - Invoicing tasks including invoice preferences, validating revenue recognition criteria, and system invoice generation - Reconciliation and reporting activities involving monthly verification of order and revenue data, offering corrections and clarifications, and maintaining records as per NCR Voyix policies - Providing support for internal and external audits upon request Qualifications: Basic Qualifications - Bachelor's degree in Accounting, Finance, or related field - 7+ years of experience with 3-5 years in an international shared service organization and 2 years in a managerial role, preferably in Order to Cash operations - Strong problem-solving, customer service, communication, accountability, and urgency skills - Passion for excellence in service delivery and problem-solving - Language proficiency in English Preferred Qualifications - Experience with outsourcing or exposure to outsourced operations - Global/multinational experience - Analytical skills Please note that employment offers are subject to meeting the screening criteria relevant to the position. NCR Voyix is an equal opportunity employer committed to diversity in the workplace. To recruitment agencies: NCR Voyix works with agencies on the preferred supplier list only. Please refrain from sending resumes to our applicant tracking system or NCR Voyix employees. NCR Voyix will not be responsible for any fees associated with unsolicited resumes. During the application process, please ensure that you only open emails from the @ncrvoyix.com email domain.,