Officer - Operations

Role Overview: You will be responsible for handling day-to-day service issues within an operation at UPS. Your main duties will involve working closely with hourly and management staff to address various aspects such as process improvements, safety measures, staffing requirements, and training needs. Additionally, you will play a crucial role in coordinating the operation's needs and efforts to ensure that customer satisfaction levels are consistently met. Your role will also include facilitating the smooth execution of procedures and effectively managing systems. Key Responsibilities: - Address day-to-day service issues within the operation - Collaborate with hourly and management staff to address process, safety, staffing, and training matters - Coordinate the operation's needs and efforts to ensure customer satisfaction - Facilitate the smooth execution of procedures and manage systems efficiently Qualifications Required: - Possess strong communication and interpersonal skills - Ability to work effectively with both hourly and management staff - Demonstrated problem-solving skills and the ability to address issues promptly - Prior experience in a similar role is preferred In this role at UPS, you will be part of an environment that values equal opportunities, fair treatment, and promotes an inclusive work culture as core values upheld by the company.,