Officer - DSMG - CEQ & CV - Rohtak - Citi Centre Mall - J Grades

As a Portfolio Manager in our company, your role involves keeping track of the portfolio for specific buckets in the assigned area and controlling delinquency on a bucket-wise and DPD-wise basis. You will also need to focus on non-starters to ensure effective portfolio management. Key Responsibilities: - Update customer files with accurate information, including recording times and dates of customer contact and details of the information provided to customers regarding their debt. - Collaborate with the agency's tracing team to trace defaulters and assets, and recommend appropriate actions to resolve the situation. - Identify defaulting accounts, investigate the reasons for default, and strive to maintain a positive customer relationship while working towards debt recovery. - Engage sales and senior management support as needed to expedite the collection process, including assisting the collection manager in asset repossession and seeking legal and police assistance when necessary. - Ensure strict compliance with all Audit and regulatory requirements, as well as adherence to company policies and procedures. Qualifications Required: - Graduation degree in any discipline We look forward to welcoming a dynamic and proactive individual to join our team and contribute to our portfolio management efforts.,