Office Administrator

We are looking for a qualified candidate to join our team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales representatives.

Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices. If you have exceptional organizational skills and draw energy from being part of a team, we would like to meet you.

Ultimately, you should be able to contribute to high quality customer service .

Responsibilities

• Generate sales leads: Initiate outbound calls to potential customers to introduce products and services.
• Conduct sales calls: Present product features, explain offers, and persuade customers to make a purchase.
• Manage customer relationships: Build and maintain strong relationships with existing clients to foster repeat business and ensure satisfaction.
• Handle customer inquiries: Address customer questions and resolve issues or complaints to provide excellent customer service.
• Achieve sales targets: Meet and exceed daily and monthly sales quotas and goals.
• Process orders: Take and process customer orders in a professional manner.
• Maintain records: Keep accurate records of customer interactions, sales activities, and purchases.
• Provide feedback: Offer insights and feedback to the sales and management teams on customer needs and market conditions.

Requirements and skills

• Strong communication: Excellent oral and written communication skills are essential for persuasive selling.
• Negotiation: The ability to negotiate prices and terms to close deals effectively.
• Customer service: A customer-oriented individual who can provide excellent service.
• Persuasion: The ability to persuade customers to make a purchase.
• Product knowledge: In-depth understanding of the products or services being sold.
• Problem-solving: The capability to solve complex problems and handle customer complaints.
• Time management: Good time management skills to handle multiple tasks and calls efficiently.
• Adaptability: The ability to handle different personalities and stressful situations.

Job Type: Full-time

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid time off

Ability to commute/relocate:

• Narasimhanaickenpalayam, Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Apply only if you agree with the salary offered in the job posting. Do you agree?

Education:

• Diploma (Preferred)

Experience:

• total work: 1 year (Preferred)

Language:

• Hindi (Preferred)

Work Location: In person