We are in search of a young dynamic Customer Service Manager who will help bring in a new paradigm of After Sales Customer Service to the field of water. Purpose : To managing customer service across India, which includes expanding service reach, training and mentoring technicians, identifying new models of service, and setting up all processes needed to provide an excellent customer experience. Experience : 5-10 years in Customer Service / After-Sales Service of Water Treatment / RO systems. Water experience is mandatory. Key Responsibilities of the Manager Map processes and procedures for service delivery, monitoring and reporting Develop training modules for installation, preventive maintenance and breakdown complaints Manage service delivery through a network of franchisees and dealers; train, mentor and supervise technicians Resolve complaints to the highest satisfaction of customers; Provide diagnostic inputs to service technicians Expand service reach across the country through appointment of new franchisees and dealers; Improve service orientation of existing channel partners Liaise with sales team to facilitate new installations and develop fresh leads for future business Conduct reviews of service performance and drive improvements; Visit end-customers and seek feedback Analyse customer complaints and provide product improvement inputs to manufacturing and supply chain teams Improve customer satisfaction, loyalty and exceed expectations; Enhance and promote Octog Water brand through a service-led approach Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Life insurance Schedule: Day shift Monday to Friday Weekend availability Ability to commute/relocate: Narasimhanaickenpalayam, Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Are you ok with Salary range offered? Experience: RO Water Service: 5 years (Required) Willingness to travel: 100% (Preferred) Work Location: In person

Can you sell a product or service with ease? Are you a master of words, with the confidence to speak to customers or clients on a day-to-day basis? Is problem-solving a second nature for you? If this sounds like a role you would thrive in, we’re looking for you! Here at Ikonic we’re looking for a Telesales Executive who can help to generate leads, sales, and potential relationships with new customers and clients. We’re looking for a problem solver with flawless communication skills who will represent the business in a way that matches our values and tone. You’ll be fully trained on our products and services and will work closely with our sales and further customer service team to ensure expertise in every area. You will be responsible for Creating contact lists with potential customers’ details listed. Helping to form and improve a script which can be used to lead conversations with customers. Using communication techniques in order to improve sales and leads. Work towards sales targets. Answer questions or complaints from customers. Collate lists of any frequent complaints or questions from customers and pass these along to the relevant departments. Work with sales and product teams to stay up to date on new features of our products. Qualifications Around 1 to 2 years of customer service or sales experience. Fluent in English, Hindh and Maratjhi (other languages are a bonus). Basic knowledge of CRM s Fluency with office programs (Word, Excel, etc.) Experience working with a wider sales team is a plus. Great communication skills (both written and verbal). Job Types: Full-time, Part-time, Permanent, Fresher Pay: From ₹12,000.00 per month Benefits: Health insurance Schedule: Day shift Fixed shift Monday to Friday Weekend availability Supplemental Pay: Performance bonus Education: Diploma (Preferred) Experience: total work: 1 year (Preferred) Sales: 1 year (Preferred) Language: Hindi (Preferred) English (Preferred) Work Location: In person

Freshers and Zero Experience Candidates are Welcome to apply. If you need a job and ready to learn, We will train you. We are looking to add Service Technician with experience in Installation, troubleshooting, and servicing of our products. Preferred Skills - Completed Diploma -At least 1 year of experience - Great customer service skills - Self starter - Honest, sincere, reliable, polite and hardworking - Good communication skills - Good time Management and punctual - Good troubleshooting skills - highly knowledgeable in the operation of RO, purifiers - Excellent teammate Location: Coimbatore Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹150,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Schedule: Day shift Evening shift Fixed shift Monday to Friday Morning shift Night shift Rotational shift Weekend availability Supplemental Pay: Yearly bonus Ability to commute/relocate: Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Please apply only if you are ok with mentioned Salary range Education: Diploma (Preferred) Experience: RO Water Purifier Installation and service: 1 year (Preferred) License/Certification: Driving Licence and two wheeler (Required) Willingness to travel: 75% (Required) Work Location: In person

Freshers and Zero Experience Candidates are Welcome to apply. If you need a job and ready to learn, We will train you. We are looking to add Service Technician with experience in Installation, troubleshooting, and servicing of our products. Preferred Skills - Completed Diploma -At least 1 year of experience - Great customer service skills - Self starter - Honest, sincere, reliable, polite and hardworking - Good communication skills - Good time Management and punctual - Good troubleshooting skills - highly knowledgeable in the operation of RO, purifiers - Excellent teammate Location: Coimbatore Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹150,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Schedule: Day shift Evening shift Fixed shift Monday to Friday Morning shift Night shift Rotational shift Weekend availability Supplemental Pay: Yearly bonus Ability to commute/relocate: Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Please apply only if you are ok with mentioned Salary range Education: Diploma (Preferred) Experience: RO Water Purifier Installation and service: 1 year (Preferred) License/Certification: Driving Licence and two wheeler (Required) Willingness to travel: 75% (Required) Work Location: In person

Our company is looking to fill the role of production assembler. If you are looking for an exciting place to work, please take a look at the list of qualifications below. Responsibilities for production assembler Assemble components accurately, thoroughly and quickly to approved specifications Prepare and properly package items for shipment Prepare materials and equipment for processing and use cGMP practices for processing and cleanup of tools and equipment Accurate recording of all materials used, in both document and electronic form, recording and verification of each process step Must be able to work in a manufacturing environment Maintain quality standards of finished products to ensure conformance with specifications and codes Maintain expected progress in area of assignment and promptly communicate issues Follows all safety requirements and CGMP requirements Operate various production equipment including, but not limited to, air-operated hand-held fastener torqueing tools, multi-spindle torqueing tools, bridge cranes, manipulators, special assembly fixtures, leak-test equipment, and quality checking tools Inspect material for conformance to specifications Qualifications for production assembler Minimum ITI or Diploma completed Working in a manufacturing facility Experience inspecting parts and assembly experience 1 year or more experience working in a production environment Must be able to adapt to changing requirements in a positive and proactive way Must be flexible to work extended hours to support the requirements of the business Must be able to physically handle the requirements of the job, including lifting, bending, climbing stairs, standing, , with or without reasonable accommodation Job Types: Full-time, Permanent, Fresher Pay: ₹13,000.00 - ₹15,000.00 per month Benefits: Health insurance Ability to commute/relocate: Narasimhanaickenpalayam, Coimbatore, Tamil Nadu: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred) Application Question(s): Salary is fixed as mentioned in the job posting. Do you agree with the salary? Education: Diploma (Preferred) Work Location: In person

Our company is looking to fill the role of production assembler. If you are looking for an exciting place to work, please take a look at the list of qualifications below. Responsibilities for production assembler Assemble components accurately, thoroughly and quickly to approved specifications Prepare and properly package items for shipment Prepare materials and equipment for processing and use cGMP practices for processing and cleanup of tools and equipment Accurate recording of all materials used, in both document and electronic form, recording and verification of each process step Must be able to work in a manufacturing environment Maintain quality standards of finished products to ensure conformance with specifications and codes Maintain expected progress in area of assignment and promptly communicate issues Follows all safety requirements and CGMP requirements Operate various production equipment including, but not limited to, air-operated hand-held fastener torqueing tools, multi-spindle torqueing tools, bridge cranes, manipulators, special assembly fixtures, leak-test equipment, and quality checking tools Inspect material for conformance to specifications Qualifications for production assembler Minimum ITI or Diploma completed Working in a manufacturing facility Experience inspecting parts and assembly experience 1 year or more experience working in a production environment Must be able to adapt to changing requirements in a positive and proactive way Must be flexible to work extended hours to support the requirements of the business Must be able to physically handle the requirements of the job, including lifting, bending, climbing stairs, standing, , with or without reasonable accommodation Job Types: Full-time, Permanent, Fresher Pay: ₹13,000.00 - ₹15,000.00 per month Benefits: Health insurance Ability to commute/relocate: Narasimhanaickenpalayam, Coimbatore, Tamil Nadu: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred) Application Question(s): Salary is fixed as mentioned in the job posting. Do you agree with the salary? Education: Diploma (Preferred) Work Location: In person

You should have experience in proposal making, cost estimation, and detail engineering of Water & Wastewater Treatment Plants, with a preference for those who have this experience. You should be well-versed in WTP processes such as RO plant, UF plant, Softener, PSF & ACF, etc. Your responsibilities will include preparing design calculations, cost estimations, and proposals for STP & WTP, supporting project execution sites and O&M sites when necessary, conducting site surveys for proposals, and coordinating with the design & planning team. Additionally, you will be responsible for coordinating between the procurement & planning team, building and maintaining strong customer relationships, and developing detailed proposals for potential projects. Your role will involve preparing cost estimates, conducting feasibility studies, and ensuring that project plans meet technical specifications. You will need to have a deep understanding of technical specifications, cost estimation, and project management, and be able to recommend the most effective methods based on your analysis. Furthermore, you should possess skills such as communication and interpersonal skills, email correspondence with clients, teamworking skills, adaptability, strong attention to completing tasks, good organization and planning skills, as well as creativity, writing, and design skills. This is a full-time position with opportunities for permanent, contractual/temporary, or freelance work. The benefits include cell phone reimbursement, commuter assistance, and a yearly bonus. The job location is in Coimbatore, Tamil Nadu, and the willingness to commute/relocate is preferred. If you are interested in this position, please ensure that you have a Diploma (Preferred) education, at least 2 years of experience in Water Purification (Preferred), and proficiency in Hindi (Preferred) and English (Required) languages. A willingness to travel 75% of the time is preferred. Please respond to the application question regarding your salary expectation.,