Office Administrator

DentatHome makes quality dental care available at the patient’s home. We’re looking for a hands-on Admin & Operations Executive to keep our daily engine running—scheduling, patient coordination, invoicing, inventory, and hygiene/facility checks—so our clinical teams can focus on care.

What you’ll do (day-to-day)

• Scheduling & Coordination: Plan daily routes for patients, doctors, and assistants; share Google Maps locations on team groups; manage reschedules.
• Patient Communication: First call, reminders, and follow-ups; capture consents/OPD forms; collect feedback/NPS.
• Billing & Records: Create and send invoices daily; update receipts; maintain Bestosys/Google Form entries; keep a physical patient register.
• Inventory & Readiness: Maintain stock, issue kits, track consumption, prevent stock-outs; label/number/colour-code JCB & denture bags; surprise checks on packing.
• Hygiene & Facility: Oversee clinic cleaning (chairs/suction), dustbins, reception & washrooms; coordinate AC/Aquaguard/electrician/plumber.
• Sterilisation Support: Ensure logs are captured at 3 pm & 8 pm; coordinate with assistants; escalate any breaches.
• Equipment & Field Support: Basic upkeep of portable unit/compressor; coordinate technician visits; run the Master Departure Checklist.
• Lab Work: Track pickups/returns and turnaround times.
• Reporting: Send the End-of-Day work-done report; maintain petty cash.

Nice to also help with (light marketing/admin)

• Lead calling & re-calling, Google Reviews nudges, quarterly WhatsApp broadcast to inactive leads/past patients.
• Join 1 small content shoot/week (coordination with our creator).

What you’ll need

• 1–4 years in admin/operations/front desk (healthcare/home-care/hospitality preferred).
• Strong phone etiquette, WhatsApp & email communication; fluent English + Hindi/Marathi.
• Comfortable with Google Sheets/Docs/Drive; any EMR/CRM
• Organised, punctual, detail-oriented; calm under time pressure and route changes.

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits:

• Paid sick time
• Paid time off

Work Location: In person