30 Nslookup Jobs - Page 2

Education: BE/BTech/MCA/MTech (Preferably CS/IT) Experience Level: 2-8 years Open to travel from Delhi to any Client location Technical Skills Required Mandatory: Product and Application Support a) Good experience in product and application support with sound knowledge of networking and IT Infrastructure b) How typically big enterprise support product installation and upgrades are managed and how the patch management is done Windows / Linux System Administration a) Expertise in Windows Administration (2012 / R2, 2016, 2019,2k22) or Linux System Administration (Red hat, Ubuntu, CentOS) b) Strong skill sets of Windows Services and Linux Daemons c) Knowledge in Mac operating systems d) Hands on experience in implementing Group Policies & Active Directory Server Roles, Knowledge in ADFS, SAML, Certification services e) Manage and Troubleshoot AD environment, AD components, AD Roles & Functions f) Good knowledge in different server roles (Webservers (IIS), DHCP servers, DNS, Remote Desktop services, FSMO, SCCM, SMTP) g) Product installation, Upgrades and Patch Management Networking a) Strong fundamentals in networking b) Hands on troubleshooting experiencing in Networking (Layer2 and Layer3) c) Experience with firewalls, Internet VPN’s, IPSec tunneling d) Remote implementation and troubleshooting e) Good knowledge about different VPN technologies f) Knowledge about TCP/IP, DNS, Proxy servers g) Basic understanding of IPTables, TLS, SSL, netstat, nslookup h) Knowledge about security software such as DLP, firewalls (End point security are add-on) Tools and Expertise a) Experience in debugging tools like Prefmon, Procmon, Process explorer, Resource monitor & Windows Sysinternal tools b) Hands on experience on Windows Sysinternal Tools, TCP Dump / Wireshark trace analysis c) Knowledge in TCPView & crash dump analysis knowledge d) Experience on Wireshark, Nmap, http analyzer, Debug view etc. (add on) e) Knowledge in VAPT analysis & Security (Desirable) f) Security - Knowledge in TLS, SSL, Encryptions, PKI Concepts, Basic understanding about Vulnerability assessments and penetration tests g) Knowledge of Power-shell scripting, Linux shell scripting and Python is add-on Virtualization and Cloud a) Expertise in Virtualization Technologies – VMWARE, Hyper-V or XenHypervisor b) Cloud technology - understanding of Azure, AWS & GCP (or Certified) Good to have: Knowledge in VDI (Citrix, Parallels, VMware Horizon), Nginx Support Management and Tools Knowledge: a) Knowledge of L1 and L2 Ticket tracking tools b) Should be able to provide reports for any escalations, Root cause Analysis (RCA) and Productivity reports Soft Skills Required Clarity of thought Sincere Proactive Self-motivated Logical bent of mind (Analytical) Team player Flexible/adaptable Good communication skills (both written and verbal) Role and Responsibilities: Providing customer delight Offering excellent technical support experience to customers Good listener to customers, provides on-time deliveries Attending tickets and emails (Proactively involved in escalations and making sure customer commitments are met) Make sure support deliveries are under defined TATs and SLAs Involve appropriate authorities when escalations are required Coordinate with Sr. System Administrators, SME (Subject Matter Expert) Cross-functional team discussions (QA – Quality Analysts, Security Analysts, Development team) - On-time internal escalations Adapt and implement new technologies related to Zero trust network & Virtualization verticals Implementation and Configuration of Products on Cloud Technologies and On-prem virtualization environment Provide solution documents, KB articles, Incident/Preliminary analysis Document & RCAs Reproduce customer issues and if required, analyze the root cause; check and verify any viable solutions available other than development, such as creating scripts, simple solutions, etc Documentations Ready to learn and groom Open to travel for business Founded in 2012, Accops is a leading provider of secure remote access and digital workspace solutions, enabling organizations to maintain control and governance while offering flexibility to work from any device. Accops offers a comprehensive Digital Workspace suite that includes Zero Trust-based Application Access Gateway, End-User Computing (EUC) Virtualization via VDI, robust Identity & Access Management (IAM) solutions such as Multi-Factor Authentication (MFA) and Single Sign-On (SSO), and thin client hardware and software solutions. Accops addresses modern remote work challenges by delivering secure, instant access to business applications. Its solutions protect against network threats and unauthorized access, critical in today’s work-from-anywhere environment. Unlike traditional, multi-product approaches, Accops' pre-integrated suite reduces complexity and deployment time, ensuring faster and more agile implementation. Headquartered in Pune, Accops has become a significant player in the End-User Computing (EUC) virtualization domain, offering a one-stop solution for organizations seeking to deploy secure remote work infrastructures. Its products, including the Nano OS for secure containerization on BYOD devices, and extensive MFA and SSO capabilities, ensure robust data protection and strong identity management. Part of Jio Platforms Ltd, Accops continues to innovate and enhance digital workspace solutions with a focus on security, user experience, and operational efficiency. 𝘈𝘤𝘤𝘰𝘱𝘴 𝘪𝘴 𝘢𝘯 𝘦𝘲𝘶𝘢𝘭 𝘰𝘱𝘱𝘰𝘳𝘵𝘶𝘯𝘪𝘵𝘺 𝘦𝘮𝘱𝘭𝘰𝘺𝘦𝘳 𝘤𝘰𝘮𝘮𝘪𝘵𝘵𝘦𝘥 𝘵𝘰 𝘣𝘶𝘪𝘭𝘥𝘪𝘯𝘨 𝘢 𝘤𝘶𝘭𝘵𝘶𝘳𝘦 𝘸𝘩𝘦𝘳𝘦 𝘢𝘭𝘭 𝘦𝘮𝘱𝘭𝘰𝘺𝘦𝘦𝘴 𝘢𝘳𝘦 𝘷𝘢𝘭𝘶𝘦𝘥, 𝘳𝘦𝘴𝘱𝘦𝘤𝘵𝘦𝘥 𝘢𝘯𝘥 𝘰𝘱𝘪𝘯𝘪𝘰𝘯𝘴 𝘤𝘰𝘶𝘯𝘵. 𝘞𝘦 𝘦𝘯𝘤𝘰𝘶𝘳𝘢𝘨𝘦 𝘢𝘱𝘱𝘭𝘪𝘤𝘢𝘵𝘪𝘰𝘯𝘴 𝘧𝘳𝘰𝘮 𝘢𝘭𝘭 𝘴𝘶𝘪𝘵𝘢𝘣𝘭𝘺 𝘲𝘶𝘢𝘭𝘪𝘧𝘪𝘦𝘥𝘱𝘦𝘳𝘴𝘰𝘯𝘴 𝘪𝘳𝘳𝘦𝘴𝘱𝘦𝘤𝘵𝘪𝘷𝘦 𝘰𝘧, 𝘣𝘶𝘵 𝘯𝘰𝘵 𝘭𝘪𝘮𝘪𝘵𝘦𝘥 𝘵𝘰, 𝘵𝘩𝘦𝘪𝘳 𝘨𝘦𝘯𝘥𝘦𝘳 𝘰𝘳 𝘨𝘦𝘯𝘦𝘵𝘪𝘤 𝘪𝘯𝘧𝘰𝘳𝘮𝘢𝘵𝘪𝘰𝘯, 𝘴𝘦𝘹𝘶𝘢𝘭 𝘰𝘳𝘪𝘦𝘯𝘵𝘢𝘵𝘪𝘰𝘯, 𝘦𝘵𝘩𝘯𝘪𝘤𝘪𝘵𝘺, 𝘳𝘦𝘭𝘪𝘨𝘪𝘰𝘯, 𝘴𝘰𝘤𝘪𝘢𝘭 𝘴𝘵𝘢𝘵𝘶𝘴, 𝘮𝘦𝘥𝘪𝘤𝘢𝘭 𝘤𝘢𝘳𝘦 𝘭𝘦𝘢𝘷𝘦 𝘳𝘦𝘲𝘶𝘪𝘳𝘦𝘮𝘦𝘯𝘵𝘴, 𝘱𝘰𝘭𝘪𝘵𝘪𝘤𝘢𝘭 𝘢𝘧𝘧𝘪𝘭𝘪𝘢𝘵𝘪𝘰𝘯, 𝘱𝘦𝘰𝘱𝘭𝘦 𝘸𝘪𝘵𝘩 𝘥𝘪𝘴𝘢𝘣𝘪𝘭𝘪𝘵𝘪𝘦𝘴, 𝘤𝘰𝘭𝘰𝘳, 𝘯𝘢𝘵𝘪𝘰𝘯𝘢𝘭 𝘰𝘳𝘪𝘨𝘪𝘯, 𝘷𝘦𝘵𝘦𝘳𝘢𝘯 𝘴𝘵𝘢𝘵𝘶𝘴, 𝘦𝘵𝘤. 𝘞𝘦 𝘤𝘰𝘯𝘴𝘪𝘥𝘦𝘳 𝘢𝘭𝘭 𝘢𝘱𝘱𝘭𝘪𝘤𝘢𝘵𝘪𝘰𝘯𝘴 𝘣𝘢𝘴𝘦𝘥 𝘰𝘯 𝘮𝘦𝘳𝘪𝘵 𝘢𝘯𝘥 𝘴𝘶𝘪𝘵𝘢𝘣𝘪𝘭𝘪𝘵𝘺 𝘵𝘰 𝘵𝘩𝘦 𝘳𝘰𝘭𝘦. Show more Show less

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. Why we're hiring: GroupM is the world’s largest media investment company and a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for a Support Analyst to join the Global Investment Systems, an integral part of WPP IT. In this role, you will be responsible for providing day-to-day operational and application support to ensure our Investment data warehouse solutions, bespoke applications, reporting and visualisation dashboards meet the agreed service level with the business. This role is based in Chennai office of GEC (Global Engineering Centre) supporting different regions globally. At GroupM, our people are our strength, which is why fostering a culture of diversity and inclusion is important to us. What you'll be doing: Lead and mentor junior support engineers Troubleshoot first- and second-level technical issues raised by local markets and regional users Prioritise issues and provide immediate workarounds to critical ones as far as possible Attempt to analyse the root cause of all problems and either provide the end users with a solution, workaround, or escalate the issue to the product team Verify, manage, track, and regularly communicate the status of issues reported between the user base in the region and the product team Perform data profiling, verification and analysis Monitor server activities, resource utilisation and general health of the systems, as required Collaborate with the DevOps team to implement new releases and changes in all environments Communicate new releases and changes to local markets according to the Change Schedule Participate and support user acceptance testing, as required Maintain application usage dashboard Build end-user training materials and operational guides Conduct training sessions What you'll need: Essential Ability to coordinate with different parties while resolving complex support issues Excellent written and oral communication skills while articulating issues, statuses and resolutions on support issues Hands-on application support experience in solutions built in Microsoft technology Ability to write moderately complex SQL query statements for data analysis and profiling Hands-on experience and knowledge on how data interface and integrate between multiple systems such as sFTP, Blob, ETL artefacts, etc. Experience in using various troubleshooting tools and methods such as event viewer, analysing of log files, etc. Experience working with enterprise BI tools particularly Power BI Ability to work to deadlines and manage multiple concurrent tasks while maintaining attention to detail Self-starter with positive and proactive attitude Ability to rapidly learn new IT systems and tools Good problem-solving skills Customer-centric mindset Willing to work on shifts that support different time zones worldwide Desirable Cloud maintenance and support experience (such as Azure, GCP) Well versed in data warehousing concepts Knowledge on data modelling – relationship and dimensional Experience in media or advertising industry Experience practising Agile methodology Experience in one or more of these: Microsoft Stored Procedures, SSIS, SSAS, .NET C#, Azure Data Technology stack Basic networking knowledge (such as ping, telnet, nslookup, etc.) and experience troubleshooting network connectivity issues Basic Azure Active Directory knowledge (such as account expiry, account locked-out, etc.) and experience troubleshooting Azure/Okta Authentication issues Minimum qualifications: Tertiary qualification in Computer Science or a relevant discipline such as Information Technology, Computer Engineering, Data Analytics, etc. 5 to 7 years of full-time professional experience in applications support Who you are: You're open : We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are accepting: of new ideas, new partnerships, new ways of working. You're optimistic : We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day. What we'll give you: Passionate, inspired people – We promote a culture of people that do extraordinary work. Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge? We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. Please read our Privacy Notice (https://www.wpp.com/people/wpp-privacy-policy-for-recruitment) for more information on how we process the information you provide. Show more Show less

Responsibilities – - Respond to Japanese team query through calls and emails. - Provide telephone and email based post-sales technical support to our Japanese Speaking customers - Work in Flexible Shift timing as per the need - Work on ad-hoc projects, initiatives and other duties as assigned - Investigate issues reported by customers and work collaboratively with internal stakeholders and see through to resolution - Provide superior customer service regarding our MDM solutions. Diagnose and solve application queries and answer customer questions - Use various devices to reproduce customer environments to troubleshoot issues further - Endeavor to respond to all customer requests in a timely manner while improving customer experience. - Solid understanding of the OSI model and computer networking principles (Firewalls, Network Protocols, Subnetting) - Previous knowledge with Windows 10, Windows Server 2012 R2/2016 and other technologies (i.e. SQL/Virtual servers) - Knowledge of mobile computing platforms (Android, iOS, and Windows) - Knowledge of Wireless Networking, Active Sync, Certificate Services, LDAP Services, Network Access Control is essential - Hands-on of LAN, WAN, NAT and DMZ, and related services like DNS, DHCP. - Hands-on of basic tools to check network performance. - Hands-on server experience in creating/modifying/deleting users. - Hands-on understanding of commands like TELNET, NETSTAT, NSLOOKUP, PING, TRACERT, etc. which helps to perform basic network troubleshooting. - Hand-on of collecting and reading wire-shark logs. Show more Show less

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world. Job Responsibility Provide technical support for SOTI’s software productsWork in 24x7 Shifts to support our customers globallyInvestigate issues reported by customers and work collaboratively with internal stakeholders and see through to resolutionEngage your leads as and when requiredUse various devices to reproduce customer environments to troubleshoot issues furtherEndeavor to respond to all customer requests promptly while improving customer experience Communication Skills Good communication, documentation, and soft skillsLinear and logical approach towards the issueStrong problem-solving abilities, strong team player (i.e. flexible, hard-working, fast-learner, self-motivated, results-oriented)Able to plan, prioritize and organize workload, consistently working within service standards and agreed-on objectivesAbility to communicate technical issues clearly in person, on the telephone, and in written documentsStrong customer focus and ability to manage client expectationsExcellent communicator and must show resourcefulness in providing timely and effective solution Technical Competency Minimum experience of 4-8 years with good exposure in customer handling different software products. Previous knowledge of Windows 10, Windows Server 2012 R2/2016, and other technologies (i.e. SQL/Virtual servers) MDM topics MDM Architecture Android 0 touch enrollment & its Working Apple 0 touch enrollment & its Working What is Samsung Knox What is Stage Programmer VPP (Volume purchase program) ABM (apple business manager) Auto Pilot Supervised device. How to make iOS device supervised. Usage of apple configurator. Steps to collect ADB logs from the devices. Non-MDM Topics In depth Knowledge of Wireless Networking (LAN, WAN, SWITCH, Router, Load Balancer, NAT, Bridging, DORA process), Active Sync, Certificate Services, LDAP Services, DNS and Network Access Control is essential In depth Knowledge of AD/LDAP and exchange environments. In depth Knowledge of Monitoring, Server backup and networking tools, and best practices Hands-on with basic tools to check network performance. Hands-on server experience in creating/modifying/deleting users. Hands-on understanding of commands like TELNET, NETSTAT, NSLOOKUP, PING, TRACERT, etc. which helps to perform basic network troubleshooting. Hand-on collecting and reading wire-shark logs. Extensive knowledge of Various IP classes and the difference between Public and Private IP. Understanding of system files like Hosts, and Windows Registry. Understanding of Well-known ports and Custom ports. Understanding of Digital certificates like SSL/TLS/Cipher Suite, Wild card certificates. Qualification B.Tech, BE, BCA (or equivalent) with 4-8 Years of Work Exp in Tech. Support Shift Timings 24*7 Language English (Excellent Verbal and Written) Working days per week 5 Days If you want to bring your ideas to life, apply at SOTI today. Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world. What You’ll Do: Provide telephone and email based post-sales technical support to our Arabic Speaking customersWork in Flexible Shift timing as per the needWork on ad-hoc projects, initiatives and other duties as assignedInvestigate issues reported by customers and work collaboratively with internal stakeholders and see through to resolution Provide superior customer service regarding our MDM solutions. Diagnose and solve application queries and answer customer questions Use various devices to reproduce customer environments to troubleshoot issues further Endeavor to respond to all customer requests in a timely manner while improving customer experience Technical Qualifications: Minimum experience of 3-5 years with good exposure in customer handling with different software products.Solid understanding of the OSI model and computer networking principles (Firewalls, Network Protocols, Subnetting) Previous knowledge with Windows 10, Windows Server 2012 R2/2016 and other technologies (i.e. SQL/Virtual servers) Knowledge of mobile computing platforms (Android, iOS, and Windows)Knowledge of Wireless Networking, Active Sync, Certificate Services, LDAP Services, Network Access Control is essentialKnowledge of AD/LDAP and exchange/Domino environments and how to integrate these infrastructure elements with MDM.Knowledge of Monitoring, Server backup and networking tools and best practicesHands on Experience in configuring High Availability, Load Balancing for Mobile InfrastructureHands-on of LAN, WAN, NAT and DMZ, and related services like DNS, DHCP.Hands-on of basic tools to check network performance.Hands-on server experience in creating/modifying/deleting users.Hands-on understanding of commands like TELNET, NETSTAT, NSLOOKUP, PING, TRACERT, etc. which helps to perform basic network troubleshooting.Hand-on of collecting and reading wire-shark logs.Understanding of at least one enterprise-level mobile device management application such as Enterprise Mobility Suite (EMS) / XenMobile/ Mobile Iron/AirWatch/SOTI is preferred.Extensive knowledge of Various IP classes and difference between Public and Private IP.Overview of MDM technology.Understanding of system files like Hosts, Windows Registry.Understanding of Well-known ports and Custom ports.Understanding of Digital certificates like SSL/TLS/Cipher Suite, Wild card certificates. Soft Skills And Communication Previous experience supporting Arabic Speaking Customers.Good communication, documentation, and soft skills.Strong problem-solving abilities, strong team player (i.e. flexible, hard-working, fast-learner, self-motivated, results oriented)Able to plan, prioritize and organize workload, consistently working within service standards and agreed objectivesAbility to communicate technical issues clearly in person, on the telephone and in written documents.Strong customer focus and ability to manage client expectations. Key traits we’re looking for: PassionateHunger to learn and developTeam playerCreativityWork hard play harderConfident communication skills If you want to bring your ideas to life, apply at SOTI today. Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.