30 Nslookup Jobs

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world. " SOTI does not charge any fees at any stage of the recruitment process. You can verify the authenticity of any SOTI job opportunities by visiting SOTI Careers . SOTI shall not be liable for any fraudulent recruitment activities carried out by unauthorized individuals or organizations.” Job Title: Technical Support Specialist Position Type: Permanent Location: Kochi Starting Date: ASAP From start-up to industry leader, the SOTI story is truly inspirational. Our Founder and CEO, Carl Rodrigues, is one of the pioneers of Enterprise Mobility Management. From the beginning, Carl has had a vision of growth and innovation. Employees are driven to make an impact, to offer a unique value and most importantly, be part of a winning team. What We’re Looking For: At SOTI, our people are our most important resource. We are looking for focused and ambitious engineers from the background of computer networking, information technology, computer science or related technical field to join the team as a Technical Support Specialist. In this role, you will work with the Technical Support Team managing the current workload from a variety of global clients we help supervise their enterprise mobility management. Within our Technical Support Department, we have a mixture of cultures and technical professionals who work collaboratively to ensure we provide efficient solutions for our customers to guarantee their business functions operate smoothly. If you are eager to demonstrate your understanding of computer networking principles, problem-solving abilities in a fast-paced environment and you are willing to learn it is a great fit for you. This role offers in depth training & development as well as real career development opportunities. Dependent on your work ethic and how quick you apply yourself you can have a long-lasting for filling career with SOTI, we are at a crucial stage of growth in the business, so the opportunities are endless. You will be taking part in dynamic stimulating projects with a tailored training plan in place ensuring you continue to learn & develop technical knowledge while also expanding communication and soft skills. What You’ll Do: Provide telephone and email based post-sales technical support to our Japanese Speaking customers Work in Flexible Shift timing as per the need Work on ad-hoc projects, initiatives and other duties as assigned Investigate issues reported by customers and work collaboratively with internal stakeholders and see through to resolution Provide superior customer service regarding our MDM solutions. Diagnose and solve application queries and answer customer questions Use various devices to reproduce customer environments to troubleshoot issues further Endeavor to respond to all customer requests in a timely manner while improving customer experience Technical Qualifications: Minimum experience of 3-5 years with good exposure in customer handling with different software products. Solid understanding of the OSI model and computer networking principles (Firewalls, Network Protocols, Subnetting) Previous knowledge with Windows 10, Windows Server 2012 R2/2016 and other technologies (i.e. SQL/Virtual servers) Knowledge of mobile computing platforms (Android, iOS, and Windows) Knowledge of Wireless Networking, Active Sync, Certificate Services, LDAP Services, Network Access Control is essential Knowledge of AD/LDAP and exchange/Domino environments and how to integrate these infrastructure elements with MDM. Knowledge of Monitoring, Server backup and networking tools and best practices Hands on Experience in configuring High Availability, Load Balancing for Mobile Infrastructure Hands-on of LAN, WAN, NAT and DMZ, and related services like DNS, DHCP. Hands-on of basic tools to check network performance. Hands-on server experience in creating/modifying/deleting users. Hands-on understanding of commands like TELNET, NETSTAT, NSLOOKUP, PING, TRACERT, etc. which helps to perform basic network troubleshooting. Hand-on of collecting and reading wire-shark logs. Understanding of at least one enterprise-level mobile device management application such as Enterprise Mobility Suite (EMS) / XenMobile/ Mobile Iron/AirWatch/SOTI is preferred. Extensive knowledge of Various IP classes and difference between Public and Private IP. Overview of MDM technology. Understanding of system files like Hosts, Windows Registry. Understanding of Well-known ports and Custom ports. Understanding of Digital certificates like SSL/TLS/Cipher Suite, Wild card certificates. Soft Skills And Communication Previous experience supporting Japanese Speaking Customers. Good communication, documentation, and soft skills. Strong problem-solving abilities, strong team player (i.e. flexible, hard-working, fast-learner, self-motivated, results oriented) Able to plan, prioritize and organize workload, consistently working within service standards and agreed objectives Ability to communicate technical issues clearly in person, on the telephone and in written documents. Strong customer focus and ability to manage client expectations. Key traits we’re looking for: Passionate Hunger to learn and develop Team player Creativity Work hard play harder Confident communication skills If you want to bring your ideas to life, apply at SOTI today. Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.

7+ years’ Enterprise IT Infrastructure networking experience with ACI and Cloud. · Experience with mission critical, 24x7 high availability environments required · Working with troubleshooting tools such as ping, traceroute, nslookup, dig, wireshark · Good understanding of IP sub netting including variable length subnet masks · Experience with advanced dynamic routing and understanding of longest-match qualifier · Experience with the following routing protocols: BGP, OSPF, EIGRP, and RIP · Extensive hands on experience in the configuration and management of Cisco ACI · Working knowledge of Cisco products and technologies, such as Umbrella, wireless, Catalyst Center, ISE, SNA · Experience setting up Site-to-Site VPNs along with client VPNs · Experience with stateful and Next Generation Firewalls including Palo Alto, Cisco ASA and FTD+FMC, CheckPoint. · Experience with hybrid or blended cloud/on prem environments (AWS/Azure) Special Knowledge/Skills · Ability to analysis and improve on existing systems and architectures. · Able to function efficiently in a multi-task environment and work under pressure. · Expert communication skills, including the ability to document and demonstrate procedures and processes. Interested can share resume to : hemamalini.dhanasekaran@cbts.com

The L2 Engineer is responsible for handling customer escalations, monitoring, troubleshooting, and resolving any issues that affect the availability and quality of content delivered through TATA's global network. This role requires investigative and troubleshooting skills to identify, isolate, and resolve routine issues. The engineer will collaborate cross-functionally with multiple technical teams to ensure that problems are resolved quickly and efficiently. An ideal candidate will be team-oriented and possess strong technical, communication, and organizational skills in a fast-paced and dynamic environment. Hands-on experience in a service-oriented organization, particularly within a Linux operations center, is preferred. Most importantly, the right individual will have a proven track record of being creative and flexible, demonstrating a strong work ethic, and enjoying the challenge of solving technical issues, as well as possessing solid knowledge of both Windows and Linux systems. Responsibilities: Demonstrating exceptional leadership qualities as a Shift Lead. Utilizing NOC-related tools and monitoring applications. Communicating with customers regarding escalations and coordinating with internal groups to report or resolve system-related or network issues. Tracking and documenting daily work tasks and issues, and sharing this information with the rest of the team. Installing and applying patch upgrades on servers. Reviewing tickets to ensure that quality resolutions are provided to customers on time. Providing customer support and monitoring a network environment, which includes routing equipment, UNIX-based operating systems, and proprietary software. Experience: Proficient in advanced Linux and Windows operating systems. Red Hat, Windows, or Cloud certifications are a plus. Strong understanding of TCP/IP and various Internet protocols, along with tools such as Ping, Traceroute, NS Lookup, DIG, and Netstat. Familiarity with package management tools like Yum and RPM, as well as configuration management tools such as Puppet. Experience with VMware, KVM, and cloud platforms is beneficial. Knowledge of server monitoring tools, including Nagios and Grafana. Proficient in remote access software, including SSH, Rsync, Rclone, FTP, and Telnet. Familiarity with media and video technologies is a plus, and experience with Content Delivery Networks (CDN) is appreciated. Knowledge of technologies such as Wowza, Varnish, Nginx, Samba, NFS, and NAS storage solutions. Exceptional interpersonal and communication skills, along with strong initiative and leadership capabilities. Effective analytical, planning, organizational, and documentation skills.

We are seeking a highly experienced and resourceful Lead IT Infrastructure Support Engineer to oversee and optimize enterprise IT systems, including Windows Server infrastructure and office network environments. This role demands a proactive problem solver with in-depth technical skills, a collaborative mindset, and the ability to operate effectively in a dynamic offshore delivery center environment. The ideal candidate will confidently manage complex IT infrastructure, resolve technical challenges, and contribute to improving IT processes and performance. Responsibilities Administer Windows Server environments (2008–2022), including Active Directory, DNS, DHCP, GPOs, DFSR, and MDT Ensure Windows 10/11 OS hardening, patch management, and proactive system health monitoring Configure and troubleshoot network devices like switches, routers, and firewalls Manage VLANs, firewall policies, NAT, and secure remote access solutions like VPN Support integration and maintenance of endpoint security tools Provide L2/L3 support for incidents, perform root cause analysis, and maintain accurate documentation Supervise IT asset management, coordinate hardware procurement, and liaise with vendors Create and maintain up-to-date configuration files, SOPs, and disaster recovery documentation Participate in compliance audits (ISO/ISAE) and infrastructure assessments Collaborate with global teams to optimize processes and enhance operational efficiency Requirements 8–12 years of experience in IT infrastructure support and administration Knowledge of Windows Server 2008-2022, Windows 10/11, and associated system tools Expertise in Active Directory, DNS, DHCP, MDT (LTE)/WDS, WSUS Skills in network routing, switching, VLAN management, and secure remote access solutions like VPN Background in Palo Alto firewalls and endpoint security solutions Familiarity with troubleshooting tools like ping, tracert, and nslookup Nice to have Competency in working with Palo Alto technologies Understanding of compliance standards and requirements for ISO/ISAE audits Flexibility to adapt to emerging IT technologies suitable for enterprise environments

We are seeking a highly experienced and resourceful Lead IT Infrastructure Support Engineer to oversee and optimize enterprise IT systems, including Windows Server infrastructure and office network environments. This role demands a proactive problem solver with in-depth technical skills, a collaborative mindset, and the ability to operate effectively in a dynamic offshore delivery center environment. The ideal candidate will confidently manage complex IT infrastructure, resolve technical challenges, and contribute to improving IT processes and performance. Responsibilities Administer Windows Server environments (2008–2022), including Active Directory, DNS, DHCP, GPOs, DFSR, and MDT Ensure Windows 10/11 OS hardening, patch management, and proactive system health monitoring Configure and troubleshoot network devices like switches, routers, and firewalls Manage VLANs, firewall policies, NAT, and secure remote access solutions like VPN Support integration and maintenance of endpoint security tools Provide L2/L3 support for incidents, perform root cause analysis, and maintain accurate documentation Supervise IT asset management, coordinate hardware procurement, and liaise with vendors Create and maintain up-to-date configuration files, SOPs, and disaster recovery documentation Participate in compliance audits (ISO/ISAE) and infrastructure assessments Collaborate with global teams to optimize processes and enhance operational efficiency Requirements 8–12 years of experience in IT infrastructure support and administration Knowledge of Windows Server 2008-2022, Windows 10/11, and associated system tools Expertise in Active Directory, DNS, DHCP, MDT (LTE)/WDS, WSUS Skills in network routing, switching, VLAN management, and secure remote access solutions like VPN Background in Palo Alto firewalls and endpoint security solutions Familiarity with troubleshooting tools like ping, tracert, and nslookup Nice to have Competency in working with Palo Alto technologies Understanding of compliance standards and requirements for ISO/ISAE audits Flexibility to adapt to emerging IT technologies suitable for enterprise environments #EasyApply

Job Description We are looking for a Technical Support Engineer II to join our growing global team at Sectigo. The Technical Support Engineer II works closely with Sectigo’s customer base and sales department, handles the day-to-day customer issues reported, all issues escalated, and sees problems and follows through to resolution. This role involves troubleshooting, diagnosing, and resolving complex technical problems, as well as contributing to the development of support processes and documentation. This is a full-time and in-office position, working 5 days a week from our Chennai office at DLF IT Park, Manapakkam. Here are the core functions, responsibilities, and expectations for this role: Handle issues from customer/Resellers/front line support teams, taking ownership and seeing problems through to resolution. Research, diagnose, troubleshoot, and identify solutions to resolve advanced technical issues. Assist customers through phone, email, or chat, providing high-quality support and ensuring customer satisfaction. Provide prompt and accurate feedback to customers and follow up with unresponsive customers. Utilize internal databases and external resources to provide accurate technical solutions. Escalate unresolved issues to higher-level (engineering) or internal teams as necessary, be the gate way for engineering teams. Communicate effectively with end users, colleagues, and management to resolve issues quickly. Prioritize and manage multiple open issues simultaneously, ensuring adherence to SLAs. Log and report all system-related issues accurately. Contribute to the creation and maintenance of a Knowledge Base of known issues and their fixes. Mentor and train Level 1 support staff, providing guidance and support. Participate in additional responsibilities and special projects as assigned. Other duties as assigned and related to the nature of this role and company initiatives. Qualifications Education: Bachelors or college degree in business and/or technical related field or equivalent experience is strongly preferred. Experience Minimum of 3+ years of customer support and help desk experience, with at least 2+ years of experience with providing Technical Support to global customers. Ideally 5 to 7+ years of global tech support experience is ideal. Strong understanding of Active Directory. Advanced knowledge of networking concepts and devices. Troubleshooting network issues with ifconfig, ping, tracert, nslookup, netstat,etc. Understanding of PKI concepts, including key management, certificate lifecycle management, and trust models. Deep understanding of TLS/SSL protocols, cipher suites, and best practices for secure configurations. Configuring SSL/TLS settings on firewalls and load balancers (e.g., F5, HAProxy). Understanding of SSL offloading and re-encryption. Proficiency in managing certificates using tools like MMC (Microsoft Management Console) Expertise in OpenSSL, Java Keytool, CertUTIL, CertReq commands. Experience/Working with servers like Internet Information Services (IIS), Apache, Tomcat, NGINX, etc. Working Knowledge of ACME clients like certbot, win-acme, lego, etc. Proficiency in using tools like Wireshark or similar network analyzers. Familiarity with support/service desk tools and browser developer consoles. Ideal Candidate Profiles, Talents, And Desired Qualifications Strong communication and organization skills, with attention to detail and must be able to multi-task. Superior customer service and phone mannerism are required to handle the support of Sectigo’s customer base. Experience working with large and enterprise accounts and customers across different geographies. Knowledge of corporate environment. Knowledge of Sectigo products and services, including policies and procedures. Computer literacy skills must include the use of e-mail, databases, and word processing applications. Excellent interpersonal and organizational skills. Possess qualities such as integrity, fair mindedness, and a persuasive, congenial personality. Excellent verbal and written communication skills. Must have the ability to thrive in a fast-paced and global environment while applying existing skill sets and training to increase knowledge base. Must be able to work shift work Monday through Friday including holidays based on business needs and possible Weekends and after hours. Must be willing to carry the after-hour Support pager. Additional Information Global team. Global reach. Global impact. At Sectigo, we believe doing good is good business. Our strength and our success come from our team of passionate, engaged individuals who make a difference, both locally and globally. Our commitment to engagement is rooted in an unconditionally inclusive workforce, embodying our unique perspectives, heritages, and backgrounds, all as diverse as the experiences of each Sectigo employee. Importantly, we strive to be recognized not only as the CLM leader but also for our intentional efforts to promote employees into the roles that most challenge and excite them, into experiences that allow them to grow their interests as we grow the business. We are committed to bringing a little bit of fun and a whole lot of happiness into everything we do so that our work – and our team members – reflect the positive outcomes we deliver to our customers every day.

Urgent Hiring -SOC L3 Location: Noida Job Description for SOC L3/Technical Lead Required Skills and Knowledge • Skilled in using incident handling methodologies. • Skilled in collecting data from a variety of cyber defence resources. • Skilled in recognizing and categorizing types of vulnerabilities and associated attacks. • Experience detecting host and network-based intrusions using intrusion detection technologies. • Experience to interpret the information collected by network tools (e.g., nslookup, Ping, and Traceroute). • In-depth knowledge of security concepts such as cyber-attacks and techniques, threat vectors, risk management, incident management, MITRE etc. • Experience in threat management and threat intelligence • Knowledge of applications, databases, middleware, Authentication, authorization, and access control methods. • Key concepts in security management (e.g., Release Management, Patch Management), • Operating system command-line tools like PowerShell, Packet-level analysis using appropriate tools (e.g., Wireshark, tcpdump), Network tools (e.g., ping, traceroute, nslookup), Network systems management principles, models, methods (e.g., end-to-end systems performance monitoring), and tools, Windows/Unix ports and services. • Working knowledge and experience with MS office with proficiency in Excel Roles and Responsibilities: • Lead and manage Security Operations Centre in an MSSP environment • Ensure incident identification, assessment, quantification, reporting, communication, mitigation, and monitoring • Ensure compliance to SLA, process adherence and process improvisation to achieve operational objectives • Revise and develop processes to strengthen the current Security Operations Framework, review policies and highlight the challenges • Responsible for team resources, overall use of resources and initiation of corrective action where required for Security Operations Center • Creation of weekly, monthly, quarterly reports, dashboards, metrics for SOC operations and presentation to client and Sr. Mgmt. • Interface both internal & external audits of the Security Operations Center (SOC) • Ensure incidents and investigations are thoroughly documented for the purposes of facilitating record keeping, process improvement, lessons learned, trend analysis, and senior leadership reporting • Conduct regular review with customer stakeholders, build and maintain positive working relationships with them • Provide timely detection, identification, and alerting of possible attacks/intrusions, anomalous activities, and misuse activities and distinguish these incidents and events from benign activities. Isolate and remove malware. • Conduct research, analysis, and correlation across a wide variety of all source data sets (indications and warnings). • Provide daily summary reports of network events and activity relevant to cyber defense practices. • Receive and analyse network alerts from various sources and determine possible causes of such alerts. • Notify designated managers, cyber incident responders and articulate the event's history, status, and potential impact for further action in accordance with the organization's incident response plan. • Analyse and report system security posture trends. • Assess adequate access controls based on principles of least privilege and need-to-know. Work with stakeholders to resolve computer security incidents and vulnerability compliance. • Creating SIEM correlation rules, custom reports, integrating threat intelligence feeds • Administer, manage, configure, maintain, and support Security devices like Firewall, IDS/IPS, Proxies, Mail Gateways etc. • Onboarding new customers in Build and Run and Build and Handover model Candidate profile Experience/ Qualifications: • Bachelor's degree in Computer Science, Information Technology, Systems Engineering, or a related field. • Good oral and written communication skills to collaborate with the team. • Minimum 8+ years of Security engineering or Security Operations • Understanding of how operating systems work and how exploitation works for different Operation Systems and applications. • Understanding of network traffic and be able to analyse network traffic introduced by the malware. • Thorough understanding of Windows and Linux Internals • Knowledge of common hacking tools and techniques • Experience in understanding and analysing various log formats from various sources. • Experience in analysing reports generated of SOAR/SEM tools e.g. ArcSight, Elastic SIEM etc. Security Certifications desirable • Certified Incident Handler (GCIH) • Certified SOC Analyst • Certified Ethical hacker (CEH) • CISSP/CISM

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world. " SOTI does not charge any fees at any stage of the recruitment process. You can verify the authenticity of any SOTI job opportunities by visiting SOTI Careers . SOTI shall not be liable for any fraudulent recruitment activities carried out by unauthorized individuals or organizations.” Job Title: Technical Support Specialist Position Type: Permanent Location: Kochi Starting Date: ASAP From start-up to industry leader, the SOTI story is truly inspirational. Our Founder and CEO, Carl Rodrigues, is one of the pioneers of Enterprise Mobility Management. From the beginning, Carl has had a vision of growth and innovation. Employees are driven to make an impact, to offer a unique value and most importantly, be part of a winning team. What We’re Looking For: At SOTI, our people are our most important resource. We are looking for focused and ambitious engineers from the background of computer networking, information technology, computer science or related technical field to join the team as a Technical Support Specialist. In this role, you will work with the Technical Support Team managing the current workload from a variety of global clients we help supervise their enterprise mobility management. Within our Technical Support Department, we have a mixture of cultures and technical professionals who work collaboratively to ensure we provide efficient solutions for our customers to guarantee their business functions operate smoothly. If you are eager to demonstrate your understanding of computer networking principles, problem-solving abilities in a fast-paced environment and you are willing to learn it is a great fit for you. This role offers in depth training & development as well as real career development opportunities. Dependent on your work ethic and how quick you apply yourself you can have a long-lasting for filling career with SOTI, we are at a crucial stage of growth in the business, so the opportunities are endless. You will be taking part in dynamic stimulating projects with a tailored training plan in place ensuring you continue to learn & develop technical knowledge while also expanding communication and soft skills. What You’ll Do: Provide telephone and email based post-sales technical support to our Japanese Speaking customers Work in Flexible Shift timing as per the need Work on ad-hoc projects, initiatives and other duties as assigned Investigate issues reported by customers and work collaboratively with internal stakeholders and see through to resolution Provide superior customer service regarding our MDM solutions. Diagnose and solve application queries and answer customer questions Use various devices to reproduce customer environments to troubleshoot issues further Endeavor to respond to all customer requests in a timely manner while improving customer experience Technical Qualifications: Minimum experience of 3-5 years with good exposure in customer handling with different software products. Solid understanding of the OSI model and computer networking principles (Firewalls, Network Protocols, Subnetting) Previous knowledge with Windows 10, Windows Server 2012 R2/2016 and other technologies (i.e. SQL/Virtual servers) Knowledge of mobile computing platforms (Android, iOS, and Windows) Knowledge of Wireless Networking, Active Sync, Certificate Services, LDAP Services, Network Access Control is essential Knowledge of AD/LDAP and exchange/Domino environments and how to integrate these infrastructure elements with MDM. Knowledge of Monitoring, Server backup and networking tools and best practices Hands on Experience in configuring High Availability, Load Balancing for Mobile Infrastructure Hands-on of LAN, WAN, NAT and DMZ, and related services like DNS, DHCP. Hands-on of basic tools to check network performance. Hands-on server experience in creating/modifying/deleting users. Hands-on understanding of commands like TELNET, NETSTAT, NSLOOKUP, PING, TRACERT, etc. which helps to perform basic network troubleshooting. Hand-on of collecting and reading wire-shark logs. Understanding of at least one enterprise-level mobile device management application such as Enterprise Mobility Suite (EMS) / XenMobile/ Mobile Iron/AirWatch/SOTI is preferred. Extensive knowledge of Various IP classes and difference between Public and Private IP. Overview of MDM technology. Understanding of system files like Hosts, Windows Registry. Understanding of Well-known ports and Custom ports. Understanding of Digital certificates like SSL/TLS/Cipher Suite, Wild card certificates. Soft Skills And Communication Previous experience supporting Japanese Speaking Customers. Good communication, documentation, and soft skills. Strong problem-solving abilities, strong team player (i.e. flexible, hard-working, fast-learner, self-motivated, results oriented) Able to plan, prioritize and organize workload, consistently working within service standards and agreed objectives Ability to communicate technical issues clearly in person, on the telephone and in written documents. Strong customer focus and ability to manage client expectations. Key traits we’re looking for: Passionate Hunger to learn and develop Team player Creativity Work hard play harder Confident communication skills If you want to bring your ideas to life, apply at SOTI today. Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.

We are seeking a highly experienced and resourceful Lead IT Infrastructure Support Engineer to oversee and optimize enterprise IT systems, including Windows Server infrastructure and office network environments. This role demands a proactive problem solver with in-depth technical skills, a collaborative mindset, and the ability to operate effectively in a dynamic offshore delivery center environment. The ideal candidate will confidently manage complex IT infrastructure, resolve technical challenges, and contribute to improving IT processes and performance. Responsibilities Administer Windows Server environments (2008-2022), including Active Directory, DNS, DHCP, GPOs, DFSR, and MDT Ensure Windows 10/11 OS hardening, patch management, and proactive system health monitoring Configure and troubleshoot network devices like switches, routers, and firewalls Manage VLANs, firewall policies, NAT, and secure remote access solutions like VPN Support integration and maintenance of endpoint security tools Provide L2/L3 support for incidents, perform root cause analysis, and maintain accurate documentation Supervise IT asset management, coordinate hardware procurement, and liaise with vendors Create and maintain up-to-date configuration files, SOPs, and disaster recovery documentation Participate in compliance audits (ISO/ISAE) and infrastructure assessments Collaborate with global teams to optimize processes and enhance operational efficiency Requirements 8-12 years of experience in IT infrastructure support and administration Knowledge of Windows Server 2008-2022, Windows 10/11, and associated system tools Expertise in Active Directory, DNS, DHCP, MDT (LTE)/WDS, WSUS Skills in network routing, switching, VLAN management, and secure remote access solutions like VPN Background in Palo Alto firewalls and endpoint security solutions Familiarity with troubleshooting tools like ping, tracert, and nslookup Nice to have Competency in working with Palo Alto technologies Understanding of compliance standards and requirements for ISO/ISAE audits Flexibility to adapt to emerging IT technologies suitable for enterprise environments

Role Overview We are seeking a senior engineer with strong hands-on Windows Administration background along with Azure experience to join our Cloud Platform Support & Engineering Team. Experienced with support operations team as technical escalation point from offshore with driving the technical conversations with customer technical team, work along with Lead Engineer and Technical Delivery lead in a fast-paced matrix environment. Key Responsibilities Technical Leadership: Lead technical discussions with customer engineering teams, delivering expert recommendations and best practices for Windows administration and Azure workload deployments, optimizations. Escalation and Resolution: Act as the primary escalation point for Windows (Compute, VM’s) and Azure related technical issues, ensuring timely and effective resolution to minimize downtime and impact on customer operations. Collaboration: Work seamlessly within a matrixed environment and ability to work with more than one customer, partnering with Lead Engineers, Architects, Delivery Leads, and offshore support teams to ensure cohesive service delivery. Mentorship: Provide technical guidance and mentorship to L1 and L2 engineers, fostering skill development and operational excellence within the team. Stakeholder Engagement: Translate complex technical concepts into clear, actionable insights for non-technical stakeholders and leadership. Incident Reporting: Deliver timely incident reports and post-mortem analyses for infrastructure-related issues within managed Azure subscriptions, ensuring transparency and continuous improvement. Experienced in working with 24X7 Environment as escalation point. Technical Expertise Windows Administration: Manage, maintain and troubleshoot Windows Server environments across physical and virtual platforms Maintain Windows Failover Clusters and Always On Clusters for SQL Server or other enterprise applications. Configure, manage, and troubleshoot Microsoft IIS for hosting internal and external web applications. Perform system upgrades, patch management, and capacity planning. Monitor system performance and availability; implement improvements and resolve issues proactively. Collaborate with development, security, and network teams to ensure optimal configuration and integration of systems. Provide L3/L4-level support for infrastructure incidents and changes. File System Capacity & CPU and Memory Performance Management. Network connectivity troubleshooting Proficient in diagnosing and resolving network connectivity issues in Windows environments Experience using Windows built-in tools such as ipconfig, ping, tracert, nslookup, and netstat for troubleshooting Ability to analyse and interpret Event Viewer logs for network-related errors Experienced in managing and troubleshooting DNS, DHCP, TCP/IP, and proxy settings on Windows systems Familiarity with Windows Firewall and Defender configuration for network traffic control Knowledge of troubleshooting Ethernet, and VPN connections on Windows endpoints Ability to identify and mitigate common issues with Windows Network Location Awareness (NLA) Competent in using PowerShell for network diagnostics and automation Experience troubleshooting domain join issues and Active Directory network dependencies Patching using Cloud Native patching tools. Virtual Machine Backup and File System recovery. Local configuration of the Operating System (including the following roles: DHCP, DNS, Remote Desktop Services). Azure Cloud Services Understanding and working knowledge on commonly used Azure IaaS, PaaS, and SaaS services (App Services, VWAN, Application Gateway, AKS, Front Door, LB, Firewall, ExpressRoute, Service Bus, Azure Cosmos DB, SQL DB, Azure Cosmos DB, LogicApp, Storage Accounts, Function App etc) IaC (Terraform) knowledge and hands on experience (Custom modules is a plus) Strong background on observability implementation, alert refinements and troubleshooting skills, ability to recommend improved observability Azure DevOps: infra pipelines using Terraform AKS; configuration, provisioning, troubleshooting etc. Basic knowledge of Azure Cosmos DB, SQL DB Strong expertise in observability tools (e.g., Azure Monitor, Grafana), alert refinement, and troubleshooting, with the ability to implement enhanced observability practices. Proficient in Azure DevOps, particularly infrastructure pipelines using Terraform for automation and scalability. Advanced experience with AKS: configuration, provisioning, scaling, and troubleshooting. Monitor and manage application secret expiry for in-scope secrets, ensuring security compliance. Coordinate vendor escalations and support requests to resolve critical issues efficiently. Infrastructure as Code (IaC) Advanced proficiency in Terraform, including the development of custom modules for infrastructure automation. Qualifications: Experience: Total of 8-12 years of experience with Windows and Azure someone who has worked in Windows extensively and moved along with Azure (5+ years of Windows experience is desired) Leadership: Proven experience in senior engineer role in operations/support and engineering engagements, with a track record of mentoring junior engineers. Technical Skills: Deep understanding of cloud infrastructure, observability, automation, and security best practices. Communication: Excellent verb

We are hiring for a top MNC.... Role : Network Engineer Experience : 8+ Years Location : Bangalore Work Mode : Hybrid(General Shift) Job Description : • Manual Configuration: · Perform base-level configurations, updates, and troubleshooting on various network and security platforms, including: · Cisco ASA: Firewalls, VPN, access control lists, and NAT configurations. · BlueCat: DNS, DHCP, and IP Address Management (IPAM) configurations. · Checkpoint: Firewall rule creation, VPN setup, and SmartConsole usage. · Arista EOS: Basic routing, VLANs, and Layer 2/3 switch configurations. · F5 BIG-IP: Load balancing setup, SSL/TLS offloading, and iRules for traffic management. · Cisco IOS and IOS-XE: Router and switch configurations, VLANs, and ACLs. · Juniper Junos: Routing, switching, and firewall base-level configurations. · Citrix NetScaler (ADC): Load balancing setup, SSL offloading, and WAF basics. · Cisco NX-OS: Nexus switch configuration for data center environments. · Palo Alto PAN-OS: Firewall rule setup, VPNs, and security policies. · Versa (Secure SD-WAN and SASE): SD-WAN setup, routing, and VPN configurations. • Network and Security Administration: Maintain base configurations for IP addressing, routing protocols, VLANs, and access control across multiple devices. Implement security policies and rules, ensuring compliance with organizational standards. Conduct regular reviews and updates of base configurations to align with security policies and best practices. • Documentation and Reporting: Document all configurations, changes, and procedures for audit and knowledge-sharing purposes. Generate configuration reports and provide updates on network status to team members and stakeholders. Assist in building a repository of configurations, standards, and troubleshooting guides. • Troubleshooting and Issue Resolution: Diagnose and resolve configuration-related issues across platforms, using diagnostic tools and logs. Collaborate with network engineers and IT teams to address escalated issues and optimize configurations. Required Skills and Qualifications • Technical Skills: Strong foundational knowledge in networking concepts: IP addressing, subnets, VLANs, routing protocols, NAT, and firewall rules. Experience with command-line interfaces for various platforms, particularly Cisco, Juniper, and Arista devices. Hands-on experience with at least three of the following platforms: Cisco ASA, BlueCat, Checkpoint, Arista EOS, F5 BIG-IP, Cisco IOS/IOS-XE, Junos, Citrix NetScaler, Cisco NX-OS, Palo Alto PAN-OS, and Versa. Basic scripting knowledge (e.g., Python or Bash) is a plus for efficiency and automation of repetitive tasks. Familiarity with network management tools, such as Cisco SmartConsole, BlueCat Address Manager, and F5 iRules. • Analytical and Troubleshooting Skills: Ability to diagnose and resolve issues across multiple platforms with logical and methodical troubleshooting. Experience using network diagnostic tools like ping, traceroute, and nslookup. • Attention to Detail: High degree of accuracy in configurations to prevent network conflicts, IP address duplications, and security risks. • Documentation and Communication: Strong written and verbal communication skills to document configurations and communicate issues. Ability to follow standardized procedures and provide clear, concise updates to team members and managers. Preferred Qualifications • Certifications (nice-to-have but not required): Cisco CCNA or CCNP, CompTIA Network+, Palo Alto Networks Certified Network Security Engineer (PCNSE), Checkpoint CCSA, or other relevant certifications. • Experience in Enterprise Environments: Prior work in large-scale or multi-platform network environments is a plus. • Automation Familiarity: Knowledge of Ansible or other network automation tools is beneficial for future workflow enhancements. Show more Show less

EXPERIENCE: 5 – 8 Years RESPONSIBILITIES (INCLUDES TASKS AND AUTHORITIES): Key Responsibilities Detect, identify, and promptly alert on potential attacks, intrusions, anomalous activities, and misuse, distinguishing them from benign events. Conduct research, analysis, and correlation across diverse data sets to identify indications and warnings of threats. Analyze network alerts from multiple sources and determine their root causes and potential impact. Provide daily summary reports of relevant network and security events. Notify and coordinate with managers and incident responders, clearly articulating event history, status, and potential business impact as per the incident response plan. Analyze and report on system security posture trends. Assess access controls based on the principles of least privilege and need-to-know. Perform vulnerability management, including scanning, analysis, and follow-up on critical vulnerabilities. Lead and participate in incident response activities, including root cause analysis and remediation recommendations. Develop, review, and maintain SIEM correlation rules and incident response playbooks. Provide mentorship and guidance to L1 SOC analysts, reviewing and escalating tickets as needed. Stay current with emerging threats, vulnerabilities, and regulatory security requirements. Required Skills & Experience 2–4 years of experience in a SOC environment, with at least 1 year in a Level 2 (L2) role Proficiency in Splunk SIEM: log analysis, rule creation, dashboarding, and incident investigation1 Hands-on experience with Endpoint Detection and Response (EDR) and Extended Detection and Response (XDR) platforms. Strong knowledge of network security protocols, intrusion detection/prevention systems (IDS/IPS), and firewall/VPN technologies Ability to perform packet-level analysis using tools such as Wireshark or tcpdump Experience in malware analysis, digital forensics, and threat intelligence platforms1 Familiarity with authentication, authorization, and access control methods. Strong understanding of incident response and handling methodologies. Experience interpreting data from network tools (e.g., nslookup, ping, traceroute). Knowledge of Windows/Unix ports, services, and operating system command-line tools. Understanding of key security management concepts (e.g., patch management, release management). Excellent analytical, problem-solving, and communication skills Experience in documenting and reporting security incidents and trends. CERTIFICATIONS(Any three): Relevant certifications such as SPLUNK, Certified SOC Analyst (CSA) , CompTIA Security+: TECHNICAL SKILLS /COMPETENCIES: MANDATORY Experience with SIEM (e.g. Splunk, XDR) SIEM tools (e.g., Splunk, QRadar) Intrusion Detection Systems (IDS) and Intrusion Prevention Systems (IPS) Firewall and VPN technologies Threat intelligence platforms & Endpoint detection and response tools Hands-on experience with Endpoint Detection and Response (EDR) and Extended Detection and Response (XDR) platforms. Strong knowledge of network security protocols, intrusion detection/prevention systems (IDS/IPS), and firewall/VPN technologiesa Show more Show less

Skills: SIEM TOOLS, VPN technologies, SPLUNK, IDS/IPS, SOC environment, XDR, Windows/Unix ports, EXPERIENCE: 5 8 Years Key Responsibilities RESPONSIBILITIES (INCLUDES TASKS AND AUTHORITIES): Detect, identify, and promptly alert on potential attacks, intrusions, anomalous activities, and misuse, distinguishing them from benign events. Conduct research, analysis, and correlation across diverse data sets to identify indications and warnings of threats. Analyze network alerts from multiple sources and determine their root causes and potential impact. Provide daily summary reports of relevant network and security events. Notify and coordinate with managers and incident responders, clearly articulating event history, status, and potential business impact as per the incident response plan. Analyze and report on system security posture trends. Assess access controls based on the principles of least privilege and need-to-know. Perform vulnerability management, including scanning, analysis, and follow-up on critical vulnerabilities. Lead and participate in incident response activities, including root cause analysis and remediation recommendations. Develop, review, and maintain SIEM correlation rules and incident response playbooks. Provide mentorship and guidance to L1 SOC analysts, reviewing and escalating tickets as needed. Stay current with emerging threats, vulnerabilities, and regulatory security requirements. Required Skills & Experience 24 years of experience in a SOC environment, with at least 1 year in a Level 2 (L2) role Proficiency in Splunk SIEM: log analysis, rule creation, dashboarding, and incident investigation1 Hands-on experience with Endpoint Detection and Response (EDR) and Extended Detection and Response (XDR) platforms. Strong knowledge of network security protocols, intrusion detection/prevention systems (IDS/IPS), and firewall/VPN technologies Ability to perform packet-level analysis using tools such as Wireshark or tcpdump Experience in malware analysis, digital forensics, and threat intelligence platforms1 Familiarity with authentication, authorization, and access control methods. Strong understanding of incident response and handling methodologies. Experience interpreting data from network tools (e.g., nslookup, ping, traceroute). Knowledge of Windows/Unix ports, services, and operating system command-line tools. Understanding of key security management concepts (e.g., patch management, release management). Excellent analytical, problem-solving, and communication skills Experience in documenting and reporting security incidents and trends. CERTIFICATIONS(Any Three) Relevant certifications such as SPLUNK, Certified SOC Analyst (CSA) , CompTIA Security+: Technical Skills /Competencies MANDATORY Experience with SIEM (e.g. Splunk, XDR) SIEM tools (e.g., Splunk, QRadar) Intrusion Detection Systems (IDS) and Intrusion Prevention Systems (IPS) Firewall and VPN technologies Threat intelligence platforms & Endpoint detection and response tools Hands-on experience with Endpoint Detection and Response (EDR) and Extended Detection and Response (XDR) platforms. Strong knowledge of network security protocols, intrusion detection/prevention systems (IDS/IPS), and firewall/VPN technologies Show more Show less

Senior Technical Support Engineer Job Description About SumoLogic At Sumo Logic, we specialize in empowering the digital workforce through our advanced SaaS analytics platform, focusing on reliable and secure cloud-native applications. Step into the heart of innovation with our dynamic and collaborative support team! As a Technical Support Engineer at SUMO Logic, you will play a crucial role in empowering our customers to harness the full potential of our cutting-edge cloud technology. Your expertise in logging, SIEM, and cloud solutions will be vital in guiding our customers toward achieving unparalleled business success. You will be at the forefront of solving complex challenges and driving technological advancements by providing exceptional technical support and insights. Join us and transform challenges into opportunities, enhancing customer satisfaction and shaping the future of technology. At SUMO Logic, our technical support team is recognized as one of our crown jewels, featuring some of the most technically adept individuals in the industry. Work here is challenging and rewarding, propelling you forward in a fast-paced and dynamic environment. What You Will Do As a Technical Support Engineer, your role will involve: Working with customer support tickets in our Salesforce Service Cloud ticketing system Providing enterprise-level support to our customers and partners, focusing on technical issues related to logging, metrics, SIEM, and cloud technologies. Engaging directly with customers to quickly assess, troubleshoot, and resolve issues from simple to complex, ensuring effective communication and setting clear expectations. Document enhancements or defects in our products and advise on best practices for implementing and using the Sumo Logic service. Offering valuable feedback to our engineering, product management, and CS leadership teams based on customer interactions and experiences. Developing and refining processes, procedures, and tools for the support team to optimize customer interactions and stakeholder interactions. Producing Knowledge Base (KB) articles for common issues lacking a current KB or revising existing KB articles for the ticketing system KB and public community KB. What You Will Bring With You Extensive SaaS Experience: Proven track record in a technical role managing multiple customer accounts, preferably with a background in DevOps Engineering, SOC analysis, or similar technical positions. Customer-Centric Approach: Passion for customer satisfaction and problem-solving, with the ability to manage relationships across various levels, from technical practitioners to executives. Communication Excellence: Possesses professional and transparent communication skills. Able to deliver technical context to various stakeholder levels using remote (e.g., Zoom) or written media. Strategic Problem-Solving: Ability to navigate ambiguity, proactively seek necessary support, and manage multiple accounts with attention to detail. Situation Management: Capable of assessing client scenarios, documenting issue timelines, and working with executive management and product engineering towards root cause analysis and final assessments. Desire to Learn: Thrive in a fast-paced, high-growth, rapidly changing environment with the ability to work with and deeply understand a new product or service. Utilize Sumo-offered LinkedIn learning and other resources to increase technical knowledge and sharpen soft skills. Ability to support multiple international time zones Desired Technical Qualifications Monitoring Platform Experience: Proficiency in Sumo Logic or similar platforms (e.g., Splunk, Data Dog, Elastic, New Relic, Appdynamics, VMWare Tanzu). In-depth Knowledge of Logging Systems: Proficiency in systems like Windows Event Viewer, Syslog, R Syslog, & Syslog-ng. Expertise in SIEM and Cloud Technologies: Strong understanding of cloud services (AWS, GCP, Azure) and security information and event management (SIEM) principles. Advanced Technical Skills: Experience with system administration, SSH management, and basic scripting and programming (Java, C++, Python, PowerShell, Bash, etc.). Query Language Proficiency: SQL or similar query language skills. Kubernetes and Docker Proficiency: Extensive experience in setup, configuration, troubleshooting, tuning, and infrastructure management. Network Savvy: Solid knowledge of TCP/IP, ping, traceroute, Netcat, TCP dump, Wireshark, nslookup, etc. OSS skills in Otel, Prometheus, and Falco are a plus Sumo Logic experience is a big plus but not required Travel Requirements Minimal, but generally once a quarter to once a year (1-5%) for corporate training and mandatory meetings. Education Bachelor's or Master's degree in Engineering, Computer Science, or a similar field, or equivalent work experience. Join us at Sumo Logic and contribute to our mission of revolutionizing technical support in the digital business world, with a particular focus on logging, SIEM, and cloud technologies. About Us Sumo Logic, Inc. empowers the people who power modern, digital business. Sumo Logic enables customers to deliver reliable and secure cloud-native applications through its Sumo Logic SaaS Analytics Log Platform, which helps practitioners and developers ensure application reliability, secure and protect against modern security threats, and gain insights into their cloud infrastructures. Customers worldwide rely on Sumo Logic to get powerful real-time analytics and insights across observability and security solutions for their cloud-native applications. For more information, visit www.sumologic.com. Sumo Logic Privacy Policy. Employees will be responsible for complying with applicable federal privacy laws and regulations, as well as organizational policies related to data protection. Show more Show less

Company’s Description: AppsTech Solution is a System Integrator & leading IT infrastructure services provider in India, with a focus on providing IT services to the customer. Our services include Turnkey Projects Structured cabling solution Networking & Security Solutions, Server & Backup Solutions, Dedicated IT resources (FMS) to manage customer IT Infra and IT users. Website: www.appstech.in Experience: 1-4 Years Location: Rajoda Village , Bavla Taluka , Ahmadabad District Company website & Email ID : www.appstech.in, careers@appstech.in Roles & Responsibilities: Experience in installation, configuration, and setup of computer hardware, software (Operating system & Software application), and Peripheral equipment. Basic troubleshooting skills for connection issues for the network devices Firewall, switch, server, CCTV, Wi-fi, access control, etc.. Experience and Knowledge of Microsoft Outlook Mail Client installation & troubleshooting. Experience & Knowledge in domain connectivity, drive sharing, user rights, and creating user profiles and users in an AD environment. Identify, research, and resolve technical problems of IT equipment and software applications. Manage and update helpdesk tickets, ensuring issues are tracked, prioritized, and resolved within Service Level Agreements (SLAs). Maintain documentation of user issues, system configurations, and troubleshooting procedures for future reference. Alignment with Customer requirements and system functionality Technical skills: Knowledge of operating system & version. Knowledge of software used for business purposes. Network basics Types of Cabling, IP Schema, and subnet understanding Basic troubleshooting - Ping, tracert, nslookup, task manager, etc Basic Knowledge of active directory. Basic Knowledge of Network devices switches Firewalls, Servers, CCTV, and computer peripherals. Basic knowledge of troubleshooting process. Qualifications: Bachelor's degree in Computer Science, Information Technology, Electronics & Communication Diploma / BSc – IT / MSc – IT / BCA / MCA Job Type: Full-time Salary range:₹ 15,000.00 - ₹25,000.00 per month Show more Show less

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. Why we're hiring: GroupM is the world’s largest media investment company and a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for a Support Analyst to join the Global Investment Systems, an integral part of WPP IT. In this role, you will be responsible for providing day-to-day operational and application support to ensure our investment data warehouse solutions, bespoke applications, reporting and visualisation dashboards meet the agreed service level with the business. This role is based in Chennai office of GEC (Global Engineering Centre) supporting different regions globally. At GroupM, our people are our strength, which is why fostering a culture of diversity and inclusion is important to us Reporting of the role This role reports to the Programme Director, Data Platforms, Global Investment Systems, Global Technology What you'll be doing: Being the proxy to business and working in the technology group, you get to play an influencing role on how technology solutions can, not only meet the business needs but also shape the way business operates. You get to work on various types of data solutions built upon the latest Microsoft Azure Cloud Technology Stack. Worldwide exposure as you get to work closely with the extended GroupM Technology team at the regional and global level. In this role, your goals will be: In three months: up to speed with what our existing solutions can offer and articulate well to end users having a good grasp on our technology landscape at both conceptual and operational level able to conduct demos and provide first-level support In six months: able to conduct second-level support and troubleshoot technical issues independently able to understand technology solutions in a more intimate levels so that you can provide opinions and engage a deeper conversation with the wider technology team In 12 months: able to lead and drive training plan with support teams worldwide able to mentor support analysts from the local markets across the region Troubleshoot first- and second-level technical issues raised by local markets and regional users Prioritise issues and provide immediate workarounds to critical ones as far as possible Attempt to analyse the root cause of all problems and either provide the end users with a solution, workaround, or escalate the issue to the product team Verify, manage, track, and regularly communicate the status of issues reported between the user base in the region and the product team Perform data profiling, verification and analysis Monitor server activities, resource utilisation and general health of the systems, as required Collaborate with the DevOps team to implement new releases and changes in all environments Communicate new releases and changes to local markets according to the Change Schedule Participate and support user acceptance testing, as required Maintain application usage dashboard Build end-user training materials and operational guides What you'll need: Essential Hands-on application support experience in solutions built in Microsoft technology Ability to write moderately complex SQL query statements for data analysis and profiling Hands-on experience and knowledge on how data interface and integrate between multiple systems such as sFTP, Blob, ETL artefacts, etc. Experience in using various troubleshooting tools and methods such as event viewer, analysing of log files, etc. Experience working with enterprise BI tools particularly Power BI Ability to work to deadlines and manage multiple concurrent tasks while maintaining attention to detail Self-starter with positive and proactive attitude Ability to rapidly learn new IT systems and tools Good problem-solving skills Customer-centric mindset Willing to work on shifts that support different time zones worldwide Desirable Cloud maintenance and support experience (such as Azure, GCP) Well versed in data warehousing concepts Knowledge on data modelling – relationship and dimensional Experience in media or advertising industry Experience practising Agile methodology Experience in one or more of these: Microsoft Stored Procedures, SSIS, SSAS, .NET C#, Azure Data Technology stack Basic networking knowledge (such as ping, telnet, nslookup, etc.) and experience troubleshooting network connectivity issues Basic Azure Active Directory knowledge (such as account expiry, account locked-out, etc.) and experience troubleshooting Azure/Okta Authentication issues Minimum qualifications: Tertiary qualification in Computer Science or a relevant discipline such as Information Technology, Computer Engineering, Data Analytics, etc. 3 to 5 years of full-time professional experience in applications support Who you are: You're open : We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working. You're optimistic : We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day. What we'll give you: Passionate, inspired people – We aim to create a culture in which people can do extraordinary work. Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge? We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. Please read our Privacy Notice (https://www.wpp.com/en/careers/wpp-privacy-policy-for-recruitment) for more information on how we process the information you provide. Show more Show less

Dear Candidate, We are hiring a Cybersecurity Engineer to design and implement advanced security measures to protect systems and data. Ideal for professionals with a passion for threat detection and prevention. Key Responsibilities: Monitor, detect, and respond to security incidents Conduct vulnerability assessments and penetration testing Implement secure coding and network hardening practices Maintain SIEM systems and security tooling Required Skills & Qualifications: Knowledge of firewalls, IDS/IPS, and endpoint protection Proficiency with scripting (Python, PowerShell) for automation Understanding of common threats, exploits, and mitigation techniques Bonus: Security certifications (CISSP, OSCP, Security+) Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Kandi Srinivasa Delivery Manager Integra Technologies

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world. What You’ll Do: Provide telephone and email based post-sales technical support to our Arabic Speaking customers Work in Flexible Shift timing as per the need Work on ad-hoc projects, initiatives and other duties as assigned Investigate issues reported by customers and work collaboratively with internal stakeholders and see through to resolution Provide superior customer service regarding our MDM solutions. Diagnose and solve application queries and answer customer questions Use various devices to reproduce customer environments to troubleshoot issues further Endeavor to respond to all customer requests in a timely manner while improving customer experience Technical Qualifications: Minimum experience of 3-5 years with good exposure in customer handling with different software products. Solid understanding of the OSI model and computer networking principles (Firewalls, Network Protocols, Subnetting) Previous knowledge with Windows 10, Windows Server 2012 R2/2016 and other technologies (i.e. SQL/Virtual servers) Knowledge of mobile computing platforms (Android, iOS, and Windows) Knowledge of Wireless Networking, Active Sync, Certificate Services, LDAP Services, Network Access Control is essential Knowledge of AD/LDAP and exchange/Domino environments and how to integrate these infrastructure elements with MDM. Knowledge of Monitoring, Server backup and networking tools and best practices Hands on Experience in configuring High Availability, Load Balancing for Mobile Infrastructure Hands-on of LAN, WAN, NAT and DMZ, and related services like DNS, DHCP. Hands-on of basic tools to check network performance. Hands-on server experience in creating/modifying/deleting users. Hands-on understanding of commands like TELNET, NETSTAT, NSLOOKUP, PING, TRACERT, etc. which helps to perform basic network troubleshooting. Hand-on of collecting and reading wire-shark logs. Understanding of at least one enterprise-level mobile device management application such as Enterprise Mobility Suite (EMS) / XenMobile/ Mobile Iron/AirWatch/SOTI is preferred. Extensive knowledge of Various IP classes and difference between Public and Private IP. Overview of MDM technology. Understanding of system files like Hosts, Windows Registry. Understanding of Well-known ports and Custom ports. Understanding of Digital certificates like SSL/TLS/Cipher Suite, Wild card certificates. Soft Skills And Communication Previous experience supporting Arabic Speaking Customers. Good communication, documentation, and soft skills. Strong problem-solving abilities, strong team player (i.e. flexible, hard-working, fast-learner, self-motivated, results oriented) Able to plan, prioritize and organize workload, consistently working within service standards and agreed objectives Ability to communicate technical issues clearly in person, on the telephone and in written documents. Strong customer focus and ability to manage client expectations. Key traits we’re looking for: Passionate Hunger to learn and develop Team player Creativity Work hard play harder Confident communication skills If you want to bring your ideas to life, apply at SOTI today. Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee. Show more Show less

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world. Job Responsibility Provide technical support for SOTI’s software products Work in 24x7 Shifts to support our customers globally Investigate issues reported by customers and work collaboratively with internal stakeholders and see through to resolution Engage your leads as and when required Use various devices to reproduce customer environments to troubleshoot issues further Endeavor to respond to all customer requests promptly while improving customer experience Communication Skills Good communication, documentation, and soft skills Linear and logical approach towards the issue Strong problem-solving abilities, strong team player (i.e. flexible, hard-working, fast-learner, self-motivated, results-oriented) Able to plan, prioritize and organize workload, consistently working within service standards and agreed-on objectives Ability to communicate technical issues clearly in person, on the telephone, and in written documents Strong customer focus and ability to manage client expectations Excellent communicator and must show resourcefulness in providing timely and effective solution Technical Competency Minimum experience of 4-8 years with good exposure in customer handling different software products. Previous knowledge of Windows 10, Windows Server 2012 R2/2016, and other technologies (i.e. SQL/Virtual servers) MDM topics MDM Architecture Android 0 touch enrollment & its Working Apple 0 touch enrollment & its Working What is Samsung Knox What is Stage Programmer VPP (Volume purchase program) ABM (apple business manager) Auto Pilot Supervised device. How to make iOS device supervised. Usage of apple configurator. Steps to collect ADB logs from the devices. Non-MDM Topics In depth Knowledge of Wireless Networking (LAN, WAN, SWITCH, Router, Load Balancer, NAT, Bridging, DORA process), Active Sync, Certificate Services, LDAP Services, DNS and Network Access Control is essential In depth Knowledge of AD/LDAP and exchange environments. In depth Knowledge of Monitoring, Server backup and networking tools, and best practices Hands-on with basic tools to check network performance. Hands-on server experience in creating/modifying/deleting users. Hands-on understanding of commands like TELNET, NETSTAT, NSLOOKUP, PING, TRACERT, etc. which helps to perform basic network troubleshooting. Hand-on collecting and reading wire-shark logs. Extensive knowledge of Various IP classes and the difference between Public and Private IP. Understanding of system files like Hosts, and Windows Registry. Understanding of Well-known ports and Custom ports. Understanding of Digital certificates like SSL/TLS/Cipher Suite, Wild card certificates. Qualification B.Tech, BE, BCA (or equivalent) with 4-8 Years of Work Exp in Tech. Support Shift Timings 24*7 Language English (Excellent Verbal and Written) Working days per week 5 Days If you want to bring your ideas to life, apply at SOTI today. Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee. Show more Show less

Desktop support – L1 Company’s Description: AppsTech Solution is a System Integrator & leading IT infrastructure services provider in India, with a focus on providing IT services to the customer. Our services include Turnkey Projects Structured cabling solution Networking & Security Solutions, Server & Backup Solutions, Dedicated IT resources (FMS) to manage customer IT Infra and IT users. Website: www.appstech.in Experience: 1-4 Years Location: Halol, Panchmahal Company website & Email ID : www.appstech.in, careers@appstech.in Roles & Responsibilities: Experience in installation, configuration, and setup of computer hardware, software (Operating system & Software application), and Peripheral equipment. Basic troubleshooting skills for connection issues for the network devices Firewall, switch, server, CCTV, Wi-fi, access control, etc.. Experience and Knowledge of Microsoft Outlook Mail Client installation & troubleshooting. Experience & Knowledge in domain connectivity, drive sharing, user rights, and creating user profiles and users in an AD environment. Identify, research, and resolve technical problems of IT equipment and software applications. Manage and update helpdesk tickets, ensuring issues are tracked, prioritized, and resolved within Service Level Agreements (SLAs). Maintain documentation of user issues, system configurations, and troubleshooting procedures for future reference. Alignment with Customer requirements and system functionality Technical skills: Knowledge of operating system & version. Knowledge of software used for business purposes. Network basics Types of Cabling, IP Schema, and subnet understanding Basic troubleshooting - Ping, tracert, nslookup, task manager, etc Basic Knowledge of active directory. Basic Knowledge of Network devices switches Firewalls, Servers, CCTV, and computer peripherals. Basic knowledge of troubleshooting process. Qualifications: Bachelor's degree in Computer Science, Information Technology, Electronics & Communication Diploma / BSc – IT / MSc – IT / BCA / MCA Skills: Strong troubleshooting skills for end computing devices including networking Excellent problem-solving and troubleshooting skills Excellent customer service and communication skills Ability to work independently and as part of a team Experience : College student – 6-Month Internship Fresher - 6 Month On job training Experience – up to 3 years Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Provident Fund Shift: Day shift Ability to commute/relocate: Halol, Gujarat: Reliably commute or planning to relocate before starting work (Required) Experience: IT Support: 1 year (Required) Work Location: In person

Desktop support – L1 Company’s Description: AppsTech Solution is a System Integrator & leading IT infrastructure services provider in India, with a focus on providing IT services to the customer. Our services include Turnkey Projects Structured cabling solution Networking & Security Solutions, Server & Backup Solutions, Dedicated IT resources (FMS) to manage customer IT Infra and IT users. Website: www.appstech.in Experience: 1-4 Years Location: Halol, Panchmahal Company website & Email ID : www.appstech.in, careers@appstech.in Roles & Responsibilities: Experience in installation, configuration, and setup of computer hardware, software (Operating system & Software application), and Peripheral equipment. Basic troubleshooting skills for connection issues for the network devices Firewall, switch, server, CCTV, Wi-fi, access control, etc.. Experience and Knowledge of Microsoft Outlook Mail Client installation & troubleshooting. Experience & Knowledge in domain connectivity, drive sharing, user rights, and creating user profiles and users in an AD environment. Identify, research, and resolve technical problems of IT equipment and software applications. Manage and update helpdesk tickets, ensuring issues are tracked, prioritized, and resolved within Service Level Agreements (SLAs). Maintain documentation of user issues, system configurations, and troubleshooting procedures for future reference. Alignment with Customer requirements and system functionality Technical skills: Knowledge of operating system & version. Knowledge of software used for business purposes. Network basics Types of Cabling, IP Schema, and subnet understanding Basic troubleshooting - Ping, tracert, nslookup, task manager, etc Basic Knowledge of active directory. Basic Knowledge of Network devices switches Firewalls, Servers, CCTV, and computer peripherals. Basic knowledge of troubleshooting process. Qualifications: Bachelor's degree in Computer Science, Information Technology, Electronics & Communication Diploma / BSc – IT / MSc – IT / BCA / MCA Skills: Strong troubleshooting skills for end computing devices including networking Excellent problem-solving and troubleshooting skills Excellent customer service and communication skills Ability to work independently and as part of a team Experience : College student – 6-Month Internship Fresher - 6 Month On job training Experience – up to 3 years Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Provident Fund Shift: Day shift Ability to commute/relocate: Halol, Gujarat: Reliably commute or planning to relocate before starting work (Required) Experience: IT Support: 1 year (Required) Work Location: In person

Design, implement, and manage Azure Kubernetes Service (AKS) clusters. Monitor and optimize the performance of AKS clusters. Troubleshoot and resolve issues related to AKS and containerized applications. Implement security measures to protect AKS clusters and containerized applications. Collaborate with development teams to support application deployment and maintenance. Maintain documentation for AKS configurations, processes, and procedures. Automate deployment, scaling, and management of containerized applications using AKS. Participate in on-call rotation for after-hours support. Designing and deploying Kubernetes clusters to ensure stability, scalability, and security. Automating deployment and scaling of containerized applications. Monitoring and troubleshooting Kubernetes environments to maintain performance and reliability. Collaborating with development teams to implement CI/CD pipelines and optimize workflows. Troubleshooting network/DNS communication issues using tools like telnet, tracert, curl, and nslookup. Troubleshooting AKS issues such as pod crashes, node restarts, and pod volume issues, FluentD communication issue etc. Ensuring security and compliance of Kubernetes infrastructure. Developing a self-managed ingress controller with security controls Writing YAML code to convert Azure classic to YAML pipelines Participate in on-call rotation for after-hours support. Upgrading Kubernetes Node. Primary Skills Azure Kubernetes Service (AKS) Azure Data Factory Azure API Management CI/CD Pipeline Secondary Skills Ensuring security and compliance of Kubernetes infrastructure. Show more Show less

Company’s Description: AppsTech Solution is a System Integrator & leading IT infrastructure services provider in India, with a focus on providing IT services to the customer. Our services include Turnkey Projects Structured cabling solution Networking & Security Solutions, Server & Backup Solutions, Dedicated IT resources (FMS) to manage customer IT Infra and IT users. Website : www.appstech.in Experience: 1-4 Years Location: Halol, Rajoda, Halol Company website & Email ID : www.appstech.in, careers@appstech.in Roles and Responsibilities: Expertise with computer hardware, software (including operating systems and software applications), and peripheral device installation, configuration, and setup. Fundamental troubleshooting techniques for network device connection problems Access control, Wi-Fi, CCTV, servers, firewalls, switches, etc. Proficiency in installing and troubleshooting the Microsoft Outlook Mail Client. Knowledge and expertise in drive sharing, domain connectivity, user rights, and setting up users and user profiles in an AD environment. Determine, investigate, and fix technical issues with IT hardware and software. Oversee the tracking, prioritization, and resolution of helpdesk tickets while adhering to Service Level Agreements (SLAs). For future use, keep records of user problems, system setups, and troubleshooting techniques. Conformity to system functionality and customer needs. Technical skills: Knowledge of operating system & version. Knowledge of software used for business purposes. Network basics Types of Cabling, IP Schema, and subnet understanding Basic troubleshooting - Ping, tracert, nslookup, task manager, etc Basic Knowledge of active directory. Basic Knowledge of Network devices switches Firewalls, Servers, CCTV, and computer peripherals. Basic knowledge of troubleshooting process. Qualifications: Bachelor's degree in Computer Science, Information Technology, Electronics & Communication Diploma / BSc – IT / MSc – IT / BCA / MCA Skills: Strong troubleshooting skills for end computing devices including networking Excellent problem-solving and troubleshooting skills Excellent customer service and communication skills Ability to work independently and as part of a team Salary Range: ₹15,000.00 - ₹25,000.00 per month Show more Show less

Company’s Description: AppsTech Solution is a System Integrator & leading IT infrastructure services provider in India, with a focus on providing IT services to the customer. Our services include Turnkey Projects Structured cabling solution Networking & Security Solutions, Server & Backup Solutions, Dedicated IT resources (FMS) to manage customer IT Infra and IT users. Website: www.appstech.in Experience: 1-4 Years Location: Halol , Vadodara Company website & Email ID : www.appstech.in, careers@appstech.in Roles and Responsibilities: Expertise with computer hardware, software (including operating systems and software applications), and peripheral device installation, configuration, and setup. Fundamental troubleshooting techniques for network device connection problems Access control, Wi-Fi, CCTV, servers, firewalls, switches, etc. Proficiency in installing and troubleshooting the Microsoft Outlook Mail Client. Knowledge and expertise in drive sharing, domain connectivity, user rights, and setting up users and user profiles in an AD environment. Determine, investigate, and fix technical issues with IT hardware and software. Oversee the tracking, prioritization, and resolution of helpdesk tickets while adhering to Service Level Agreements (SLAs). For future use, keep records of user problems, system setups, and troubleshooting techniques. Conformity to system functionality and customer needs Technical skills: Knowledge of operating system & version. Knowledge of software used for business purposes. Network basics Types of Cabling, IP Schema, and subnet understanding Basic troubleshooting - Ping, tracert, nslookup, task manager, etc Basic Knowledge of active directory. Basic Knowledge of Network devices switches Firewalls, Servers, CCTV, and computer peripherals. Basic knowledge of troubleshooting process. Qualifications: Bachelor's degree in Computer Science, Information Technology, Electronics & Communication Diploma / BSc – IT / MSc – IT / BCA / MCA Skills: Strong troubleshooting skills for end computing devices including networking Excellent problem-solving and troubleshooting skills Excellent customer service and communication skills Ability to work independently and as part of a team Experience – up to 3 years Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Show more Show less

Company’s Description: AppsTech Solution is a System Integrator & leading IT infrastructure services provider in India, with a focus on providing IT services to the customer. Our services include Turnkey Projects Structured cabling solution Networking & Security Solutions, Server & Backup Solutions, Dedicated IT resources (FMS) to manage customer IT Infra and IT users. Website: www.appstech.in Experience: 1-4 Years Location: Rajoda Village , Bavla Taluka , Ahmadabad District Company website & Email ID : www.appstech.in, careers@appstech.in Roles & Responsibilities: Experience in installation, configuration, and setup of computer hardware, software (Operating system & Software application), and Peripheral equipment. Basic troubleshooting skills for connection issues for the network devices Firewall, switch, server, CCTV, Wi-fi, access control, etc.. Experience and Knowledge of Microsoft Outlook Mail Client installation & troubleshooting. Experience & Knowledge in domain connectivity, drive sharing, user rights, and creating user profiles and users in an AD environment. Identify, research, and resolve technical problems of IT equipment and software applications. Manage and update helpdesk tickets, ensuring issues are tracked, prioritized, and resolved within Service Level Agreements (SLAs). Maintain documentation of user issues, system configurations, and troubleshooting procedures for future reference. Alignment with Customer requirements and system functionality Technical skills: Knowledge of operating system & version. Knowledge of software used for business purposes. Network basics Types of Cabling, IP Schema, and subnet understanding Basic troubleshooting - Ping, tracert, nslookup, task manager, etc Basic Knowledge of active directory. Basic Knowledge of Network devices switches Firewalls, Servers, CCTV, and computer peripherals. Basic knowledge of troubleshooting process. Qualifications: Bachelor's degree in Computer Science, Information Technology, Electronics & Communication Diploma / BSc – IT / MSc – IT / BCA / MCA Skills: Strong troubleshooting skills for end computing devices including networking Excellent problem-solving and troubleshooting skills Excellent customer service and communication skills Ability to work independently and as part of a team Ready to work in rotational shifts. Experience : Experience – up to 3 years Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Show more Show less