49 Nslookup Jobs

Key Responsibilities: Manage day-to-day operations and incident handling for Cloudflare WAF, ZTNA, DNS, and associated services Deploy and configure WAF rules, custom security policies, rate limiting, bot protection, and access control Troubleshoot and resolve issues related to application delivery, WAF false positives/negatives, ZTNA access flows, and DNS resolution Support implementation of security changes by adhering to change management processes and procedures Work within ITSM frameworks (ServiceNow, Jira, etc.) for incident, change, and problem management Assist in onboarding new applications or clients onto Cloudflare or equivalent WAF/Zero Trust platforms Perform health checks, periodic audits, configuration reviews, and propose security enhancements Support migration and cutover planning from legacy WAF/SASE platforms to Cloudflare or similar solutions Required Skills & Experience: Minimum 3 years of experience in security operations and implementation of WAF/Zero Trust/DNS platforms Strong hands-on experience with Cloudflare, or equivalent platforms like Radware Cloud WAF, F5 Distributed Cloud (XC), Akamai, Imperva, etc. Good exposure to Cloudflare Enterprise features: Custom WAF rules, Bot Management, API security, Secure Web Gateway, Access/ZTNA Solid understanding and working experience with ITSM tools and change request lifecycle in enterprise environments Clarity and confidence in networking protocols and tools (mandatory): TCP/IP, HTTP/S, DNS, NAT, SSL/TLS, VPN Troubleshooting using nslookup, dig, traceroute, curl, tcpdump Understanding of SASE architecture and Zero Trust principles Ability to review, interpret, and act upon real-time traffic and security logs Strong understanding of DNS management, DNSSEC, CNAME/A records, TTLs, and propagation Effective communicator – able to explain technical issues clearly to non-technical teams and customers Ability to document configurations, troubleshooting steps, and customer requirements thoroughly Preferred Qualifications: Bachelor’s Degree in Computer Science, Information Security, or related field Relevant certifications are a plus: o Cloudflare Accredited Configuration Engineer o F5 XC Certified Professional o Radware WAF Certification o CompTIA Security+, CEH, or equivalent • Job Type: Full-time Pay: ₹800,000.00 - ₹1,500,000.00 per year Application Question(s): Do you have experience with WAF (Web Application Firewall)? Do you have experience in security operations and implementation of WAF/Zero Trust/DNS platforms Do you have experience with Custom WAF rules, Bot Management, API security, Secure Web Gateway, Access/ZTNA Work Location: In person

Desktop support – L1 Company’s Description: AppsTech Solution is a System Integrator & leading IT infrastructure services provider in India, with a focus on providing IT services to the customer. Our services include Turnkey Projects Structured cabling solution Networking & Security Solutions, Server & Backup Solutions, Dedicated IT resources (FMS) to manage customer IT Infra and IT users. Website: www.appstech.in Experience: 1-4 Years Location: Halol, Panchmahal Company website & Email ID : www.appstech.in, careers@appstech.in Roles & Responsibilities: Experience in installation, configuration, and setup of computer hardware, software (Operating system & Software application), and Peripheral equipment. Basic troubleshooting skills for connection issues for the network devices Firewall, switch, server, CCTV, Wi-fi, access control, etc.. Experience and Knowledge of Microsoft Outlook Mail Client installation & troubleshooting. Experience & Knowledge in domain connectivity, drive sharing, user rights, and creating user profiles and users in an AD environment. Identify, research, and resolve technical problems of IT equipment and software applications. Manage and update helpdesk tickets, ensuring issues are tracked, prioritized, and resolved within Service Level Agreements (SLAs). Maintain documentation of user issues, system configurations, and troubleshooting procedures for future reference. Alignment with Customer requirements and system functionality Technical skills: Knowledge of operating system & version. Knowledge of software used for business purposes. Network basics Types of Cabling, IP Schema, and subnet understanding Basic troubleshooting - Ping, tracert, nslookup, task manager, etc Basic Knowledge of active directory. Basic Knowledge of Network devices switches Firewalls, Servers, CCTV, and computer peripherals. Basic knowledge of troubleshooting process. Qualifications: Bachelor's degree in Computer Science, Information Technology, Electronics & Communication Diploma / BSc – IT / MSc – IT / BCA / MCA Skills: Strong troubleshooting skills for end computing devices including networking Excellent problem-solving and troubleshooting skills Excellent customer service and communication skills Ability to work independently and as part of a team Experience : College student – 6-Month Internship Fresher - 6 Month On job training Experience – up to 3 years Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Provident Fund Ability to commute/relocate: Halol, Gujarat: Reliably commute or planning to relocate before starting work (Required) Experience: IT Support: 1 year (Required) Work Location: In person

Desktop support – L1 Company’s Description: AppsTech Solution is a System Integrator & leading IT infrastructure services provider in India, with a focus on providing IT services to the customer. Our services include Turnkey Projects Structured cabling solution Networking & Security Solutions, Server & Backup Solutions, Dedicated IT resources (FMS) to manage customer IT Infra and IT users. Website: www.appstech.in Experience: 1-4 Years Location: Halol, Panchmahal Company website & Email ID : www.appstech.in, careers@appstech.in Roles & Responsibilities: Experience in installation, configuration, and setup of computer hardware, software (Operating system & Software application), and Peripheral equipment. Basic troubleshooting skills for connection issues for the network devices Firewall, switch, server, CCTV, Wi-fi, access control, etc.. Experience and Knowledge of Microsoft Outlook Mail Client installation & troubleshooting. Experience & Knowledge in domain connectivity, drive sharing, user rights, and creating user profiles and users in an AD environment. Identify, research, and resolve technical problems of IT equipment and software applications. Manage and update helpdesk tickets, ensuring issues are tracked, prioritized, and resolved within Service Level Agreements (SLAs). Maintain documentation of user issues, system configurations, and troubleshooting procedures for future reference. Alignment with Customer requirements and system functionality Technical skills: Knowledge of operating system & version. Knowledge of software used for business purposes. Network basics Types of Cabling, IP Schema, and subnet understanding Basic troubleshooting - Ping, tracert, nslookup, task manager, etc Basic Knowledge of active directory. Basic Knowledge of Network devices switches Firewalls, Servers, CCTV, and computer peripherals. Basic knowledge of troubleshooting process. Qualifications: Bachelor's degree in Computer Science, Information Technology, Electronics & Communication Diploma / BSc – IT / MSc – IT / BCA / MCA Skills: Strong troubleshooting skills for end computing devices including networking Excellent problem-solving and troubleshooting skills Excellent customer service and communication skills Ability to work independently and as part of a team Experience : College student – 6-Month Internship Fresher - 6 Month On job training Experience – up to 3 years Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Provident Fund Ability to commute/relocate: Halol, Gujarat: Reliably commute or planning to relocate before starting work (Required) Experience: IT Support: 1 year (Required) Work Location: In person

Job Description Technical Requirements Candidate must have 6 to 8 years in Field Services / Onsite Support Services PC/Mobile/Hardware Hands & Eyes Meeting Rooms & Events Support Smart Hands Collaboration & Telephony Equipment Office Moves. Hands-on Office Move Projects Good technical knowledge of Windows operating system (Windows 10 and 11) Knowledge on Microsoft Office 2016 (Office 365) Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role Ability to perform remote troubleshooting and provide clear instructions Experience in Handling Windows Imaging Project Experience in software development, processes, and methods Good knowledge of basic networking and troubleshooting tools like nslookup, traceroute, ping, and packet capture tools etc. Ability to co-ordinate and interact with various teams to arrive at a quick resolution. Ability to organize workload for effective implementation. Ability to interact effectively at all levels with sensitivity to cultural diversity Ability to adapt new product support as organization evolves. Knowledge on SCCM and Intune administration Knowledge on mass OS deployments Experienced in maintaining multiple OS image and hardware models Experience in Microsoft’s OEM Pre-installation Kit (OPK) tools Knowledge of PXE and DHCP functionality Soft Skills: Strong interpersonal skills Good documentation skills Good working knowledge of MS OFFICE (Including MS Project and Visio) Able to handle unforeseen situations Excellent problem-solving and multitasking skills High level of acceptance Can drive value and its methodology Proven ability to deliver improvements that deliver greater value to the customer and business through more efficient delivery and/or lower costs. Experience of working in an Operational environment alongside other technical and operational teams, ensuring that all parties collaborate effectively to deliver services. Experience in the management of multi-discipline teams in distributed locations Demonstrable results in a business customer facing role, with a track record of delivering Responsibilities Bulk refreshes (smarthands GLOPAS) Refresh PC support with individual user Management of existing Recycle cages at Customer sites Management of any existing Loaner lockers at Customer sites Coordination for Laptop provisioning to New starters Laptop configuration for New starters Assist with Problems – driver updates/patching/firmware BTO requirements Asset management Coordinate Asset repair and Break-fix with equipment provider Hardware storage utilizing Customer’s on-site storage provisions Couriers/packaging utilizing Customer’s on-site courier/packaging service Communicate designated points of contact at each site from Facility Management Coordinate goods receipt with on-site Facility Management Coordination and getting on-site assistance from Facility Management Desk setup/maintenance (In Country or FM) Hardware Troubleshooting (Mobile / Tablet) Software Troubleshooting (Mobile / Tablet) Issue handling Coordinate Ordering with Equipment/Service Provider Coordinate Returns with Equipment/Service Provider Networks, GLOPAS, Conferencing, Server/Storage, Printers Support any Crisis Management activity as per the plan and responsibilities mentioned for Support track and as may be required by other track. Defining and setting up a process for local announcements Marketing and branding for local announcements Content, format and medium of local announcements Planning the local announcement – date, time, venue and medium Making the local announcement with approved content, format and medium Change Advisory Board Meetings and Document Review Office Calls and Follow up actions Monthly performance reporting IT Induction of new users VIP Support (when a country has an IBA) Advance forecasting and notification of IBA User follow ups, escalations for tickets, email queries, complaints New Starter Tracking: Hardware Orders, AD Account & Phone Coordinating WEEE: ""Waste from Electrical and Electronic Equipment"" with Facility Management and 3rd party vendor Coordinating with facility management teams to ensure management of User guides Providing training and support for new employees (monthly) Assisting users in adapting to new technologies (scheduled quarterly connect session) SCCM & OS Troubleshooting License & Software Services Team Meetings Writing Knowledge Articles Reviewing aging articles Presenting knowledge items to team Reviewing and approving proposed or new Knowledge articles OS version updates and Profile recreations (Vulnerability tickets) – if central workplace services Team is not able to deploy updates or create profile due to any reason General queue monitoring, dispatching tickets, problem tickets Educational Qualification Bachelor’s degree in technology OR equivalent higher education in I.T. Trainings , Certification Relevant technical certifications, such as: CCNA/A++/Comptia

Role Overview Rackspace seeks a senior engineer for a leading retail client in the UK and Ireland. The customer is transitioning from a hybrid setup with legacy on-premises applications to a fully cloud-native, Terraform-provisioned infrastructure in Azure, integrating both third-party and internal systems. This position demands both strong technical expertise and proficient customer relationship management to ensure successful service delivery. The ideal candidate will possess excellent communication skills and have experience working within a matrix organizational structure. We are seeking a senior engineer with strong hands-on experience in Azure, DevOps, IaC, and at minimum previous Windows Administration in a large environment to join our Cloud Platform Support & Engineering Team. This role acts as a technical escalation point for the support operations team, collaborates with customers and internal leads, and thrives in a fast-paced matrix environment. Key Responsibilities Technical Leadership: Lead technical discussions with customer engineering teams, delivering expert recommendations and best practices for Windows administration and Azure workload deployments, optimizations. Escalation and Resolution: Act as the primary escalation point for Windows (Compute, VM’s) and Azure related technical issues, ensuring timely and effective resolution to minimize downtime and impact on customer operations. Collaboration: Work seamlessly within a matrixed environment and ability to work with more than one customer, partnering with Lead Engineers, Architects, Delivery Leads, and offshore support teams to ensure cohesive service delivery. Mentorship: Provide technical guidance and mentorship to L1 and L2 engineers, fostering skill development and operational excellence within the team. Stakeholder Engagement: Translate complex technical concepts into clear, actionable insights for non-technical stakeholders and leadership. Incident Reporting: Deliver timely incident reports and post-mortem analyses for infrastructure-related issues within managed Azure subscriptions, ensuring transparency and continuous improvement. Experienced in working with 24X7 Environment as escalation point. Technical Expertise Azure Cloud Services (Must have) Understanding and working knowledge on commonly used Azure IaaS, PaaS, and SaaS services (App Services, VWAN, Application Gateway, AKS, Front Door, LB, Firewall, ExpressRoute, Service Bus, Azure Cosmos DB, SQL DB, Azure Cosmos DB, LogicApp, Storage Accounts, Function App etc) IaC (Terraform) knowledge and hands on experience (Custom modules is a plus) Strong background on observability implementation, alert refinements and troubleshooting skills, ability to recommend improved observability Azure DevOps: infra pipelines using Terraform AKS; configuration, provisioning, troubleshooting etc. Knowlege of Azure Cosmos DB, SQL DB for provisioning, troubleshooting. Strong expertise in observability tools (e.g., Azure Monitor, Grafana), alert refinement, and troubleshooting, with the ability to implement enhanced observability practices. Proficient in Azure DevOps, particularly infrastructure pipelines using Terraform for automation and scalability. Advanced experience with AKS: configuration, provisioning, scaling, and troubleshooting. Monitor and manage application secret expiry for in-scope secrets, ensuring security compliance. Coordinate vendor escalations and support requests to resolve critical issues efficiently. Infrastructure as Code (IaC) Advanced proficiency in Terraform, including the development of custom modules for infrastructure automation. Windows Administration (Expected some level of experience in the past if not current) Manage, maintain and troubleshoot Windows Server environments across physical and virtual platforms Maintain Windows Failover Clusters and Always On Clusters for SQL Server or other enterprise applications. Configure, manage, and troubleshoot Microsoft IIS for hosting internal and external web applications. Perform system upgrades, patch management, and capacity planning. Monitor system performance and availability; implement improvements and resolve issues proactively. Collaborate with development, security, and network teams to ensure optimal configuration and integration of systems. Provide L3/L4-level support for infrastructure incidents and changes. File System Capacity & CPU and Memory Performance Management. Network connectivity troubleshooting Proficient in diagnosing and resolving network connectivity issues in Windows environments Experience using Windows built-in tools such as ipconfig, ping, tracert, nslookup, and netstat for troubleshooting Ability to analyse and interpret Event Viewer logs for network-related errors Experienced in managing and troubleshooting DNS, DHCP, TCP/IP, and proxy settings on Windows systems. Familiarity with Windows Firewall and Defender configuration or network traffic control Knowledge of troubleshooting Ethernet, and VPN connections on Windows endpoints Ability to identify and mitigate common issues with Windows Network Location Awareness (NLA) Competent in using PowerShell for network diagnostics and automation Experience troubleshooting domain join issues and Active Directory network dependencies Patching using Cloud Native patching tools. Virtual Machine Backup and File System recovery. Local configuration of the Operating System (including the following roles: DHCP, DNS, Remote Desktop Services). Qualifications Experience: Total of 10+ years of experience with Windows and Azure someone who has worked in Windows extensively and moved along with Azure (5+ years of Windows experience is desired) Leadership: Proven experience in senior engineer role in operations/support and engineering engagements, with a track record of mentoring junior engineers. Technical Skills: Deep understanding of cloud infrastructure, observability, automation, and security best practices. Communication: Excellent verbal and written communication skills.

Desktop support – L1 Company’s Description: AppsTech Solution is a System Integrator & leading IT infrastructure services provider in India, with a focus on providing IT services to the customer. Our services include Turnkey Projects Structured cabling solution Networking & Security Solutions, Server & Backup Solutions, Dedicated IT resources (FMS) to manage customer IT Infra and IT users. Website: www.appstech.in Experience: 1-4 Years Location: Halol, Panchmahal Company website & Email ID : www.appstech.in, careers@appstech.in Roles & Responsibilities: Experience in installation, configuration, and setup of computer hardware, software (Operating system & Software application), and Peripheral equipment. Basic troubleshooting skills for connection issues for the network devices Firewall, switch, server, CCTV, Wi-fi, access control, etc.. Experience and Knowledge of Microsoft Outlook Mail Client installation & troubleshooting. Experience & Knowledge in domain connectivity, drive sharing, user rights, and creating user profiles and users in an AD environment. Identify, research, and resolve technical problems of IT equipment and software applications. Manage and update helpdesk tickets, ensuring issues are tracked, prioritized, and resolved within Service Level Agreements (SLAs). Maintain documentation of user issues, system configurations, and troubleshooting procedures for future reference. Alignment with Customer requirements and system functionality Technical skills: Knowledge of operating system & version. Knowledge of software used for business purposes. Network basics Types of Cabling, IP Schema, and subnet understanding Basic troubleshooting - Ping, tracert, nslookup, task manager, etc Basic Knowledge of active directory. Basic Knowledge of Network devices switches Firewalls, Servers, CCTV, and computer peripherals. Basic knowledge of troubleshooting process. Qualifications: Bachelor's degree in Computer Science, Information Technology, Electronics & Communication Diploma / BSc – IT / MSc – IT / BCA / MCA Skills: Strong troubleshooting skills for end computing devices including networking Excellent problem-solving and troubleshooting skills Excellent customer service and communication skills Ability to work independently and as part of a team Experience : College student – 6-Month Internship Fresher - 6 Month On job training Experience – up to 3 years Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Provident Fund Ability to commute/relocate: Halol, Gujarat: Reliably commute or planning to relocate before starting work (Required) Experience: IT Support: 1 year (Required) Work Location: In person

Job Information Job Type Permanent Date Opened 09/05/2025 Work Shift US Shift Work Experience 4 - 5 years Industry IT Services Work Location Chennai - OMR State/Province Tamil Nadu City Mambalam Zip/Postal Code 600113 Country India Job Description Role : Network Admin We are looking for a Network Administrator to maintain, upgrade and manage the Network Infrastructure. 4 to 5 years of experience in Network Infrastructure Support. Netops JOB DESCRIPTION: Troubleshoot/Diagnose network issues and driving a resolution of the issues. Interact with international team and customers, to ensure consistent customer satisfaction. Strong Knowledge in Palo Alto Build activities. Working knowledge of routing protocols OSPF, BGP, LSP and IPSEC VPN, OpenVPN, MPLS-VPNs (L3 and L2 VPNs) and other VPNs. Working knowledge of Switching techniques: VLAN, VTP, STP, ISL / Ether-Channel Good understanding of OSI Layer 1 and 2 protocols Good understanding of and Practical Experience in Wide Range of Juniper products like SRX 300,320,340,345,550,1500 and PA Firewalls Good knowledge in ARP, PING, TRACEROUTE, DNS, DHCP In-depth knowledge and practical understanding of Networking concepts OSI, TCP and IP related L3 protocols (DNS, DHCP, IP, ARP, ICMP, TCP, UDP, SNMP, FTP, TFTP) Solid understanding and troubleshooting skills in IPsec VPN technologies, Clustering and High Availability(HA) concepts on both firewall and switch. F5 load Balancers LTM/GTM Configuration/deployment/Upgrade and troubleshooting. Ability to understand and troubleshoot various network problems using utilities like nslookup, traceroute, ping, net stat and packet sniffers like wire shark, tcp dump. Good Practical experience in understating and troubleshooting Network Security and related Technologies Should have strong knowledge on various attacks like SYN flood, Replay attacks etc and the mitigation techniques Fundamental of Firewalls -SRX/SSG/ASA/Palo Alto/Proxies Technologies Basic awareness of IT management tools/network monitoring tools Open to work 24x7 (Including night shift) Requirement: Experience in handling Juniper, Palo Alto, Cisco and F5 load balancers. Willingness to work in regular US time zone CCNA /CCNP, JNCIA certification is an added advantage. Good Knowledge & experience in Routers and Switches (Juniper, Cisco, PA). Experience in being part of and managing a 24x7 onsite-offshore operation, including but not limited to, shift hand-over, operational advice, guidance, support and escalation Experience in a technical support environment working with Cisco products Hands on experience for network troubleshooting in WAN environment Working experience on MPLS, Multicast, BGP, OSPF, LSP, L2VPN, L3VPN, VLAN, STP, VRRP, RSVP, BFD and switching technologies. Work with various teams to resolve escalated circuit problems to resolution Hands-on experience with monitoring, network diagnostic and network analytics tool Requirements Role : Network Admin We are looking for a Network Administrator to maintain, upgrade and manage the Network Infrastructure. 4 to 5 years of experience in Network Infrastructure Support. Netops JOB DESCRIPTION: Troubleshoot/Diagnose network issues and driving a resolution of the issues. Interact with international team and customers, to ensure consistent customer satisfaction. Strong Knowledge in Palo Alto Build activities. Working knowledge of routing protocols OSPF, BGP, LSP and IPSEC VPN, OpenVPN, MPLS-VPNs (L3 and L2 VPNs) and other VPNs. Working knowledge of Switching techniques: VLAN, VTP, STP, ISL / Ether-Channel Good understanding of OSI Layer 1 and 2 protocols Good understanding of and Practical Experience in Wide Range of Juniper products like SRX 300,320,340,345,550,1500 and PA Firewalls Good knowledge in ARP, PING, TRACEROUTE, DNS, DHCP In-depth knowledge and practical understanding of Networking concepts OSI, TCP and IP related L3 protocols (DNS, DHCP, IP, ARP, ICMP, TCP, UDP, SNMP, FTP, TFTP) Solid understanding and troubleshooting skills in IPsec VPN technologies, Clustering and High Availability(HA) concepts on both firewall and switch. F5 load Balancers LTM/GTM Configuration/deployment/Upgrade and troubleshooting. Ability to understand and troubleshoot various network problems using utilities like nslookup, traceroute, ping, net stat and packet sniffers like wire shark, tcp dump. Good Practical experience in understating and troubleshooting Network Security and related Technologies Should have strong knowledge on various attacks like SYN flood, Replay attacks etc and the mitigation techniques Fundamental of Firewalls -SRX/SSG/ASA/Palo Alto/Proxies Technologies Basic awareness of IT management tools/network monitoring tools Open to work 24x7 (Including night shift) Requirement: Experience in handling Juniper, Palo Alto, Cisco and F5 load balancers. Willingness to work in regular US time zone CCNA /CCNP, JNCIA certification is an added advantage. Good Knowledge & experience in Routers and Switches (Juniper, Cisco, PA). Experience in being part of and managing a 24x7 onsite-offshore operation, including but not limited to, shift hand-over, operational advice, guidance, support and escalation Experience in a technical support environment working with Cisco products Hands on experience for network troubleshooting in WAN environment Working experience on MPLS, Multicast, BGP, OSPF, LSP, L2VPN, L3VPN, VLAN, STP, VRRP, RSVP, BFD and switching technologies. Work with various teams to resolve escalated circuit problems to resolution Hands-on experience with monitoring, network diagnostic and network analytics tool

Desktop support – L1 Company’s Description: AppsTech Solution is a System Integrator & leading IT infrastructure services provider in India, with a focus on providing IT services to the customer. Our services include Turnkey Projects Structured cabling solution Networking & Security Solutions, Server & Backup Solutions, Dedicated IT resources (FMS) to manage customer IT Infra and IT users. Website: www.appstech.in Experience: 1-4 Years Location: Halol, Panchmahal Company website & Email ID : www.appstech.in, careers@appstech.in Roles & Responsibilities: Experience in installation, configuration, and setup of computer hardware, software (Operating system & Software application), and Peripheral equipment. Basic troubleshooting skills for connection issues for the network devices Firewall, switch, server, CCTV, Wi-fi, access control, etc.. Experience and Knowledge of Microsoft Outlook Mail Client installation & troubleshooting. Experience & Knowledge in domain connectivity, drive sharing, user rights, and creating user profiles and users in an AD environment. Identify, research, and resolve technical problems of IT equipment and software applications. Manage and update helpdesk tickets, ensuring issues are tracked, prioritized, and resolved within Service Level Agreements (SLAs). Maintain documentation of user issues, system configurations, and troubleshooting procedures for future reference. Alignment with Customer requirements and system functionality Technical skills: Knowledge of operating system & version. Knowledge of software used for business purposes. Network basics Types of Cabling, IP Schema, and subnet understanding Basic troubleshooting - Ping, tracert, nslookup, task manager, etc Basic Knowledge of active directory. Basic Knowledge of Network devices switches Firewalls, Servers, CCTV, and computer peripherals. Basic knowledge of troubleshooting process. Qualifications: Bachelor's degree in Computer Science, Information Technology, Electronics & Communication Diploma / BSc – IT / MSc – IT / BCA / MCA Skills: Strong troubleshooting skills for end computing devices including networking Excellent problem-solving and troubleshooting skills Excellent customer service and communication skills Ability to work independently and as part of a team Experience : College student – 6-Month Internship Fresher - 6 Month On job training Experience – up to 3 years Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Provident Fund Ability to commute/relocate: Halol, Gujarat: Reliably commute or planning to relocate before starting work (Required) Experience: IT Support: 1 year (Required) Work Location: In person

Skills: Network Support Specialist (L3), Endpoint Detection Repsonse, zero trust network access, identity management LDAP Active Directory ADFS, IDS IPS WAF SIEM DDoSc Mitigation, Containerization technologies CISSP CCNP RHCE comptiaTIA Security, Linux server administration Linux network administration, scripting languages, Greetings from Netsach - A Cyber Security Company. Currently we are looking for Network Support Specialist (L3) with 3+ yrs of relevant experience in network troubleshooting, with a strong track record of solving customer problems in enterprise environments. In-depth knowledge of endpoint technologies, including EDR (Endpoint Detection and Response), ZTNA (Zero Trust Network Access), Identity Management, LDAP, Active Directory (AD), ADFS, Azure AD, and similar systems. Job Title: Network Support Specialist (L3) Exp: 3 to 5yrs Job Location: Bangalore/Mumbai/Bhubanewar Work Type: Full-Time Interested candidates please share your resume at emily@netsach.co.in and please register at netsachglobal.com and send us your resume. Job Summary We are seeking talented Network Troubleshooting Specialists to join our technical support team. In this role, you will be responsible for identifying, diagnosing, and resolving complex network issues, leveraging your expertise in scripting, tools, and security technologies. The ideal candidate thrives in a fast-paced environment, excels at debugging distributed systems, and is passionate about delivering exceptional customer solutions. Key Responsibilities Identify, troubleshoot, and debug network-related problems in real-time, ensuring minimal downtime for customers. Write custom scripts and automate processes to streamline troubleshooting and resolution workflows. Utilize advanced network troubleshooting tools, including command-line utilities like ping, traceroute, ipconfig/ifconfig, nslookup, and netstat to test connectivity and display network information; packet analyzers like Wireshark for in-depth traffic analysis; network scanners like Nmap to discover devices; and hardware tools such as cable testers to identify physical problems. Collaborate with customers to understand their environments, reproduce issues, and provide effective solutions. Handle complex configurations in distributed networks, including multi-site deployments and hybrid cloud setups. Provide expert guidance on endpoint security and network infrastructure, integrating with various technologies to resolve incidents. Document troubleshooting steps, resolutions, and best practices for knowledge sharing within the team. Required Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). Proven experience with a minimum of 3 to 5 years of relevant experience in network troubleshooting, with a strong track record of solving customer problems in enterprise environments. In-depth knowledge of endpoint technologies, including EDR (Endpoint Detection and Response), ZTNA (Zero Trust Network Access), Identity Management, LDAP, Active Directory (AD), ADFS, Azure AD, and similar systems. Expertise in network security appliances and tools, such as firewalls, IDS/IPS (Intrusion Detection/Prevention Systems), data center networking gear, inline and online devices, DDoS mitigation, WAF (Web Application Firewall), SIEM (Security Information and Event Management), proxies, and related technologies. Hands-on experience managing complex configurations in large-scale, distributed networks. High-level expertise in Linux server administration and Linux network administration, including configuration, optimization, and security hardening. Proficiency in scripting languages (e.g., Python, Bash) for automation and diagnostics. Strong problem-solving skills, with the ability to work independently or in a team under pressure. Excellent communication skills for interacting with customers and internal stakeholders. Preferred Skills Certifications such as CCNP, CISSP, CompTIA Security+, or Linux-specific credentials (e.g., RHCE). Familiarity with cloud platforms (e.g., AWS, Azure) and containerization technologies (e.g., Docker, Kubernetes). Experience in incident response or managed security services. What We Offer Competitive salary and benefits package including comprehensive Medical insurance. Opportunities for professional growth and certification support. A collaborative, innovative work environment with flexible remote options. The chance to work on cutting-edge technologies and impact global clients. Thank You Emily Jha emily@netsach.co.in Netsach - A Cyber Security Company www.netsachglobal.com

Skills: Network Support Specialist (L3), Endpoint Detection Repsonse, zero trust network access, identity management LDAP Active Directory ADFS, IDS IPS WAF SIEM DDoSc Mitigation, Containerization technologies CISSP CCNP RHCE comptiaTIA Security, Linux server administration Linux network administration, scripting languages, Greetings from Netsach - A Cyber Security Company. Currently we are looking for Network Support Specialist (L3) with 3+ yrs of relevant experience in network troubleshooting, with a strong track record of solving customer problems in enterprise environments. In-depth knowledge of endpoint technologies, including EDR (Endpoint Detection and Response), ZTNA (Zero Trust Network Access), Identity Management, LDAP, Active Directory (AD), ADFS, Azure AD, and similar systems. Job Title: Network Support Specialist (L3) Exp: 3 to 5yrs Job Location: Bangalore/Mumbai/Bhubanewar Work Type: Full-Time Interested candidates please share your resume at emily@netsach.co.in and please register at netsachglobal.com and send us your resume. Job Summary We are seeking talented Network Troubleshooting Specialists to join our technical support team. In this role, you will be responsible for identifying, diagnosing, and resolving complex network issues, leveraging your expertise in scripting, tools, and security technologies. The ideal candidate thrives in a fast-paced environment, excels at debugging distributed systems, and is passionate about delivering exceptional customer solutions. Key Responsibilities Identify, troubleshoot, and debug network-related problems in real-time, ensuring minimal downtime for customers. Write custom scripts and automate processes to streamline troubleshooting and resolution workflows. Utilize advanced network troubleshooting tools, including command-line utilities like ping, traceroute, ipconfig/ifconfig, nslookup, and netstat to test connectivity and display network information; packet analyzers like Wireshark for in-depth traffic analysis; network scanners like Nmap to discover devices; and hardware tools such as cable testers to identify physical problems. Collaborate with customers to understand their environments, reproduce issues, and provide effective solutions. Handle complex configurations in distributed networks, including multi-site deployments and hybrid cloud setups. Provide expert guidance on endpoint security and network infrastructure, integrating with various technologies to resolve incidents. Document troubleshooting steps, resolutions, and best practices for knowledge sharing within the team. Required Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). Proven experience with a minimum of 3 to 5 years of relevant experience in network troubleshooting, with a strong track record of solving customer problems in enterprise environments. In-depth knowledge of endpoint technologies, including EDR (Endpoint Detection and Response), ZTNA (Zero Trust Network Access), Identity Management, LDAP, Active Directory (AD), ADFS, Azure AD, and similar systems. Expertise in network security appliances and tools, such as firewalls, IDS/IPS (Intrusion Detection/Prevention Systems), data center networking gear, inline and online devices, DDoS mitigation, WAF (Web Application Firewall), SIEM (Security Information and Event Management), proxies, and related technologies. Hands-on experience managing complex configurations in large-scale, distributed networks. High-level expertise in Linux server administration and Linux network administration, including configuration, optimization, and security hardening. Proficiency in scripting languages (e.g., Python, Bash) for automation and diagnostics. Strong problem-solving skills, with the ability to work independently or in a team under pressure. Excellent communication skills for interacting with customers and internal stakeholders. Preferred Skills Certifications such as CCNP, CISSP, CompTIA Security+, or Linux-specific credentials (e.g., RHCE). Familiarity with cloud platforms (e.g., AWS, Azure) and containerization technologies (e.g., Docker, Kubernetes). Experience in incident response or managed security services. What We Offer Competitive salary and benefits package including comprehensive Medical insurance. Opportunities for professional growth and certification support. A collaborative, innovative work environment with flexible remote options. The chance to work on cutting-edge technologies and impact global clients. Thank You Emily Jha emily@netsach.co.in Netsach - A Cyber Security Company www.netsachglobal.com

We’re looking for a skilled Assistant Manager – Network Operations based out of Chennai, for a global computer and network security company. Lead network operations and support cybersecurity and healthcare IT infrastructure across multiple locations. Ongoing. Experience in handling IT infra operations related to RCM/Healthcare/ BPO industry Required Skills/Technologies/Tools Firewall and Switches Technologies: Expertise in Fortinet firewalls (FG200F), Sophos, and D-Link switches/APs for configuration and management. VPN & Remote Access: Proficiency in IPsec VPN, SSL VPN, SD-WAN, BGP, MPLS, and Zero Trust Network Access (ZTNA). Authentication & Access Control: Experience with LDAP, RADIUS, SAML, Azure MFA, DUO, Okta, Single Sign-On (SSO), and Active Directory/Azure Entra ID. Routing & Protocols: Advanced knowledge of TCP/IP, DNS, DHCP, HTTP/HTTPS, SSH, SSL/TLS, BGP, OSPF, SNMP, ARP, ICMP, and NAT. Network Monitoring & Troubleshooting: Skilled in Wireshark, TCP Dump, Traceroute, nslookup, Curl, PRTG Network Monitor, Prometheus, and Grafana for performance analysis. Virtualization: Experience with VMware vSphere, Hyper-V, and VirtualBox for virtualized environments. Cloud Technologies: Proficiency in AWS (EC2, VPC, IAM, S3, Cloud NGFW, Load Balancers, Direct Connect) and Azure (Virtual Machines, Azure AD, VNet, WebApp, Application Gateway). Operating Systems: Advanced administration of Windows Server (2019/2022), Linux, and macOS. Tools & Platforms: Expertise in Freshservice, ManageEngine, Jenkins (CI/CD), Ansible, Panorama (centralized firewall management), Zscaler (cloud security), and Miradore (MDM). Scripting for Automation: Proficiency in Python, PowerShell, or Bash for automating network tasks. Documentation and Training Delivery: Ability to create network diagrams, SOPs, user manuals, and deliver training to teams. ITSM Tools and SLA Management: Skilled in SLA tracking, ticket prioritization, and metrics reporting using ITSM platforms. Key Responsibilities: Team Leadership & Growth : Guide and inspire a team of 10+ networking professionals, overseeing shift schedules, conducting performance evaluations, and building a collaborative, results-driven culture. Network Management : Supervise daily network operations to ensure optimal availability, performance, and security of IT infrastructure across all branches. Process Optimization : Develop and implement network-focused IT processes to enhance performance, strengthen security, and enable scalable operations. Cross-Location Coordination : Maintain consistent network service delivery and clear communication across Chennai and other branch locations. Client Alignment : Partner with cybersecurity and healthcare teams to ensure network services meet business goals and comply with industry standards. Performance Analysis : Monitor SLAs, conduct ticket audits, and use network performance metrics and root cause analysis to drive ongoing improvements. Good to have Technologies/Tools Network Performance Monitoring: Experience with NetFlow, SolarWinds, or Cisco Thousand Eyes for advanced traffic analysis. DevOps Integration: Familiarity with network automation tools like Cisco DNA Center or Ansible Tower. IoT Network Management: Knowledge of managing IoT devices and networks, especially in healthcare environments. Compliance Frameworks: Understanding of GDPR, HIPAA, or ISO 27001 for network security compliance. Load Balancing: Experience with F5 BIG-IP, Citrix ADC, or AWS Elastic Load Balancer. Network Virtualisation: Familiarity with VMware NSX or Cisco ACI for virtualized network environments. AI-Driven Networking: Exposure to AI-based network analytics tools (e.g., Juniper Mist AI, Arista Cloud Vision). Certifications: Certifications (e.g., FortiGate NSE 1 & 2, CCNP, CCNA, ITIL v4, CompTIA Network+, CISSP) are a plus.

Desktop support – L1 Company’s Description: AppsTech Solution is a System Integrator & leading IT infrastructure services provider in India, with a focus on providing IT services to the customer. Our services include Turnkey Projects Structured cabling solution Networking & Security Solutions, Server & Backup Solutions, Dedicated IT resources (FMS) to manage customer IT Infra and IT users. Website: www.appstech.in Experience: 1-4 Years Location: Halol, Panchmahal Company website & Email ID : www.appstech.in, careers@appstech.in Roles & Responsibilities: Experience in installation, configuration, and setup of computer hardware, software (Operating system & Software application), and Peripheral equipment. Basic troubleshooting skills for connection issues for the network devices Firewall, switch, server, CCTV, Wi-fi, access control, etc.. Experience and Knowledge of Microsoft Outlook Mail Client installation & troubleshooting. Experience & Knowledge in domain connectivity, drive sharing, user rights, and creating user profiles and users in an AD environment. Identify, research, and resolve technical problems of IT equipment and software applications. Manage and update helpdesk tickets, ensuring issues are tracked, prioritized, and resolved within Service Level Agreements (SLAs). Maintain documentation of user issues, system configurations, and troubleshooting procedures for future reference. Alignment with Customer requirements and system functionality Technical skills: Knowledge of operating system & version. Knowledge of software used for business purposes. Network basics Types of Cabling, IP Schema, and subnet understanding Basic troubleshooting - Ping, tracert, nslookup, task manager, etc Basic Knowledge of active directory. Basic Knowledge of Network devices switches Firewalls, Servers, CCTV, and computer peripherals. Basic knowledge of troubleshooting process. Qualifications: Bachelor's degree in Computer Science, Information Technology, Electronics & Communication Diploma / BSc – IT / MSc – IT / BCA / MCA Skills: Strong troubleshooting skills for end computing devices including networking Excellent problem-solving and troubleshooting skills Excellent customer service and communication skills Ability to work independently and as part of a team Experience : College student – 6-Month Internship Fresher - 6 Month On job training Experience – up to 3 years Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Provident Fund Ability to commute/relocate: Halol, Gujarat: Reliably commute or planning to relocate before starting work (Required) Experience: IT Support: 1 year (Required) Work Location: In person

Desktop support – L1 Company’s Description: AppsTech Solution is a System Integrator & leading IT infrastructure services provider in India, with a focus on providing IT services to the customer. Our services include Turnkey Projects Structured cabling solution Networking & Security Solutions, Server & Backup Solutions, Dedicated IT resources (FMS) to manage customer IT Infra and IT users. Website: www.appstech.in Experience: 1-4 Years Location: Halol, Panchmahal Company website & Email ID : www.appstech.in, careers@appstech.in Roles & Responsibilities: Experience in installation, configuration, and setup of computer hardware, software (Operating system & Software application), and Peripheral equipment. Basic troubleshooting skills for connection issues for the network devices Firewall, switch, server, CCTV, Wi-fi, access control, etc.. Experience and Knowledge of Microsoft Outlook Mail Client installation & troubleshooting. Experience & Knowledge in domain connectivity, drive sharing, user rights, and creating user profiles and users in an AD environment. Identify, research, and resolve technical problems of IT equipment and software applications. Manage and update helpdesk tickets, ensuring issues are tracked, prioritized, and resolved within Service Level Agreements (SLAs). Maintain documentation of user issues, system configurations, and troubleshooting procedures for future reference. Alignment with Customer requirements and system functionality Technical skills: Knowledge of operating system & version. Knowledge of software used for business purposes. Network basics Types of Cabling, IP Schema, and subnet understanding Basic troubleshooting - Ping, tracert, nslookup, task manager, etc Basic Knowledge of active directory. Basic Knowledge of Network devices switches Firewalls, Servers, CCTV, and computer peripherals. Basic knowledge of troubleshooting process. Qualifications: Bachelor's degree in Computer Science, Information Technology, Electronics & Communication Diploma / BSc – IT / MSc – IT / BCA / MCA Skills: Strong troubleshooting skills for end computing devices including networking Excellent problem-solving and troubleshooting skills Excellent customer service and communication skills Ability to work independently and as part of a team Experience : College student – 6-Month Internship Fresher - 6 Month On job training Experience – up to 3 years Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Provident Fund Ability to commute/relocate: Halol, Gujarat: Reliably commute or planning to relocate before starting work (Required) Experience: IT Support: 1 year (Required) Work Location: In person

Job Title: Senior Cloud Network Support Engineer (L2 ) Experience - 4-8 Location: Viman Nagar, PuneWork Mode: 6 Days Work From Office (WFO)Shift: Rotational Job Summary We are seeking an experienced Senior Cloud Network Support Engineer to manage, troubleshoot, and resolve complex networking issues in a cloud-based infrastructure. The ideal candidate will provide L2 support, serve as an escalation point, collaborate with internal and external stakeholders, and ensure seamless network operations. Key Responsibilities Act as a Subject Matter Expert (SME) in networking, fleet monitoring, and customer support practices, ensuring smooth and efficient cloud service operations. Serve as the escalation point of contact for complex network issues affecting customers, business leaders, IT teams, and Managed Service Providers (MSPs). Plan, implement, and oversee assigned project tasks, ensuring they align with defined processes and standards. Ensure compliance with change management processes when executing projects and updates. Monitor the support queue for new requests, changes, or project tasks, ensuring timely resolution. Collaborate cross-functionally with teams such as Network TPM, Engineering, Facilities, and Security to address issues and implement solutions. Work closely with vendors on project delivery, ensuring quality and compliance with standards. Prepare and share weekly and monthly reports on the progress of initiatives and project statuses. Drive technical strategies, troubleshooting methods, and best practices across the team. Serve as the Voice of the Customer, providing technical recommendations and solutions based on customer feedback. Maintain clear and consistent communication with stakeholders, offering regular updates on key initiatives and issues. Follow industry best practices for safety, security, and compliance in both internal systems and customer environments. Investigate and resolve customer-reported issues related to networking, applying deep technical expertise in network protocols, configurations, and troubleshooting tools. Participate in the on-call rotation to manage and resolve network incidents and outages. Stay updated on emerging technologies and new network designs to proactively suggest improvements to the team and the business. Troubleshoot complex networking issues, with expertise in operating systems (Linux/Windows), networking protocols (TCP/IP), and Internet fundamentals. Handle complex networking protocols, such as DNS, routing, switching, firewalls, LAN/WAN, and others. Required Qualifications Bachelor degree in Computer Science, Engineering, or a related field, or equivalent work experience. Advanced knowledge of networking, including experience with enterprise-level deployments (routing, switching, etc.). Proven ability to solve complex technical problems with a strong customer-focused approach. Excellent communication skills, with the ability to clearly convey complex technical information to internal and external stakeholders. Detail-oriented and strategic thinker with the ability to manage multiple tasks simultaneously. Strong documentation skills, including the ability to write clear and concise knowledge base articles and technical documentation. Proven ability to work independently and thrive in a fast-paced, startup environment. Hands-on experience writing scripts for task automation to increase efficiency and streamline support processes. Proficiency in configuring and managing virtual server environments. Knowledge and experience with devices and solutions from Cisco, Juniper, Fortinet, SonicWALL, Checkpoint, Palo Alto, etc. Familiarity with managing end-to-end application stacks from the operating system layer through custom applications. Experience configuring software-based load balancing solutions. Hands-on experience with monitoring, tracing, and alerting tools such as CloudWatch, Grafana, Datadog, Prometheus, etc. Strong understanding of security best practices and network security protocols. Familiarity with domain transfers, DNS records, and DNS security. Extensive experience with networking troubleshooting tools (traceroute, mtr, ping, iperf, dig, nslookup, cURL, tcpdump, Wireshark, etc.). Experience in IT service monitoring and troubleshooting. Preferred Qualifications Proven ability to take ownership and deliver results in a fast-paced environment. Exceptional time management and prioritization skills, with the ability to meet multiple deadlines effectively. Strong vendor, client, or customer-facing experience, with excellent verbal and written communication skills. Experience supporting enterprise software applications. Familiarity with UNIX command-line and network storage troubleshooting. Experience with system configuration, patching, and upgrades. In-depth understanding of network topology and its impact on distributed system performance. Skills: dns,skills,monitoring tools (cloudwatch, grafana, datadog, prometheus),customer,security,compliance,troubleshooting,communication,networking,resolve,scripting,firewalls,linux,network troubleshooting tools (traceroute, mtr, ping, iperf, dig, nslookup, curl, tcpdump, wireshark),cloud infrastructure,cloud,virtual server management,windows,tcp/ip,network security protocols,switching,project,lan/wan,routing

Responsibilities 4+ years of experience as a Cloud Backend Software Engineer, specializing in building scalable and high-performance systems. Proficient in GoLang for backend development, with advanced knowledge in writing efficient and maintainable code. Strong understanding of architectural patterns for large-scale web applications, with a focus on high availability, fault tolerance, and scalability. Extensive experience working with large-scale databases, including DynamoDB and PostgreSQL, ensuring performance optimization and reliability. Expertise in messaging and caching technologies such as Kafka and Redis, used to build efficient data streaming and caching solutions. Hands-on experience with cloud technologies, particularly AWS (Amazon Web Services), including EC2, S3, Lambda, and other managed services. Proficient in network diagnostics and troubleshooting using tools like tcpdump, kdig, dig, nslookup, and other DNS-related tools. Strong analytical and troubleshooting skills, particularly in diagnosing and resolving DNS and network-related issues in distributed systems. (ref:hirist.tech)

Role: Cloud Network Security Professional Qualification: BE/B.Tech/MCA or Equivalent Qualification in Computer Science Experience: 2 to 5 Years Job Description: · Excellent knowledge of various services offered by Public Cloud platforms AWS, GCP, Azure etc· Understanding of comprehensive security programs, including technologies and tools, architectures and network and application design and policies/business aspects of risk.· Understanding of Layer 3 Routing viz., BGP, OSPF protocols, Layer 2 protocols (LACP, VLAN, STP, Trunking etc.), Security features (IPSEC VPN, Stateful Filtering)· Understanding of all aspects of firewall administration such as hardware, operating system, encryption tunnels, VPN, day-to- operations of firewall rule sets.· Should Deploy security solutions and standards based on requirements, best practices, and technical knowledge· Network security planning and network engineering.· Implement and deploy data and network security projects, Change Management, ongoing maintenance activities, and network engineering support.· Configure firewall rules, IPS, routing, and VPNs· Execute service requests and document changes (such as new environment builds, major changes, version upgrades).· Analyze network perimeter data, flow, packet filtering, proxy firewalls, and IPS/IDS to create and implement a concrete plan of action to harden the defensive posture· Knowledge of switching technologies and concepts such as STP, VRRP, VTP, Stacking, LLDP, L2 Security & 2/3 Tier architecture, tunnelling, L2/L3, firewalls, IDS.· Theoretical and practical knowledge of the operations of secure Email systems, secure DNS, DHCP, networking technologies including routers, switches, AAA, firewalls and VPN.· Identify problems, investigate them and activate quick solutions to minimize downtime. Analysing network errors and testing potential solutions. identify and collect relevant information about errors, customize event and security logs, to identify problems early and follow escalation framework.· Rely on soft skills such teamwork and communication skills to be successful in various work environments.· Providing Technical support to internal teams and external clients whenever required.· Capable to support Field site /deployment support. Skills Required: · Experience troubleshooting networking issues using several tools (traceroute, mtr, ping, iperf, dig/nslookup, tcpdump/Wireshark and related).· Good Knowledge of network security (SSL/TLS, Network- and Web Application Firewalls, Intrusion Detection and Prevention Services).· Good Knowledge managing domain transfers, records and DNS security (DNSSEC and DNS Filtering).· Experience with Networking and troubleshooting (HTTP, TCP/IP, DNS, Routing and Switching, Load Balancing)· Good OS knowledge oriented to maintenance and administrative purposes (Windows or Linux).· Knowledge/ Troubleshooting experience of OSPF/BGP routing protocol.· Good understanding of security best practices. Certifications: · CISSP, CCNP, AWS Networking, AWS Security or equivalent certification required. Job Types: Full-time, Permanent Pay: ₹500,000.00 - ₹1,300,000.00 per year Benefits: Health insurance Provident Fund Ability to commute/relocate: Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required) Experience: Cloud security: 2 years (Required) Networking: 2 years (Required) Work Location: In person

Role: Cloud Network Security Professional Qualification: BE/B.Tech/MCA or Equivalent Qualification in Computer Science Experience: 2 to 5 Years Job Description: · Excellent knowledge of various services offered by Public Cloud platforms AWS, GCP, Azure etc· Understanding of comprehensive security programs, including technologies and tools, architectures and network and application design and policies/business aspects of risk.· Understanding of Layer 3 Routing viz., BGP, OSPF protocols, Layer 2 protocols (LACP, VLAN, STP, Trunking etc.), Security features (IPSEC VPN, Stateful Filtering)· Understanding of all aspects of firewall administration such as hardware, operating system, encryption tunnels, VPN, day-to- operations of firewall rule sets.· Should Deploy security solutions and standards based on requirements, best practices, and technical knowledge· Network security planning and network engineering.· Implement and deploy data and network security projects, Change Management, ongoing maintenance activities, and network engineering support.· Configure firewall rules, IPS, routing, and VPNs· Execute service requests and document changes (such as new environment builds, major changes, version upgrades).· Analyze network perimeter data, flow, packet filtering, proxy firewalls, and IPS/IDS to create and implement a concrete plan of action to harden the defensive posture· Knowledge of switching technologies and concepts such as STP, VRRP, VTP, Stacking, LLDP, L2 Security & 2/3 Tier architecture, tunnelling, L2/L3, firewalls, IDS.· Theoretical and practical knowledge of the operations of secure Email systems, secure DNS, DHCP, networking technologies including routers, switches, AAA, firewalls and VPN.· Identify problems, investigate them and activate quick solutions to minimize downtime. Analysing network errors and testing potential solutions. identify and collect relevant information about errors, customize event and security logs, to identify problems early and follow escalation framework.· Rely on soft skills such teamwork and communication skills to be successful in various work environments.· Providing Technical support to internal teams and external clients whenever required.· Capable to support Field site /deployment support. Skills Required: · Experience troubleshooting networking issues using several tools (traceroute, mtr, ping, iperf, dig/nslookup, tcpdump/Wireshark and related).· Good Knowledge of network security (SSL/TLS, Network- and Web Application Firewalls, Intrusion Detection and Prevention Services).· Good Knowledge managing domain transfers, records and DNS security (DNSSEC and DNS Filtering).· Experience with Networking and troubleshooting (HTTP, TCP/IP, DNS, Routing and Switching, Load Balancing)· Good OS knowledge oriented to maintenance and administrative purposes (Windows or Linux).· Knowledge/ Troubleshooting experience of OSPF/BGP routing protocol.· Good understanding of security best practices. Certifications: · CISSP, CCNP, AWS Networking, AWS Security or equivalent certification required. Job Types: Full-time, Permanent Pay: ₹500,000.00 - ₹1,300,000.00 per year Benefits: Health insurance Provident Fund Ability to commute/relocate: Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required) Experience: Cloud security: 2 years (Required) Networking: 2 years (Required) Work Location: In person

Job Description Job Description – Digital Transformation- 24x7 Support Engineer Position Title, Responsibility Level Junior- Support Engineer Function - Digital Reports to AM/Manager Regular/Temporary: Regular Grade – A2 Location Noida, India Objectives Of The Role We are seeking an experienced 24x7 Support Engineer / IT Operations Engineer to ensure continuous and uninterrupted operation of critical IT systems and infrastructure by providing round-the-clock monitoring, support, and rapid incident response. The 24x7 Engineer plays a crucial role in minimizing downtime, maintaining service availability, and supporting business continuity for global operations. Responsibilities Monitor IT infrastructure, systems, and applications 24x7 to ensure optimal performance and availability. Respond to incidents, alerts, and outages in real-time and follow standard operating procedures for resolution or escalation. Perform root cause analysis and document incidents, resolutions, and preventive measures. Work in rotational shifts (including nights, weekends, and holidays) to provide continuous operational coverage. Coordinate with L2/L3 support, vendors, and other internal teams for advanced troubleshooting and escalation. Execute routine operational tasks such as system health checks, backup monitoring, batch job status validation, and performance tuning activities. Use monitoring tools (e.g., SolarWinds, Nagios, Splunk, Zabbix, SCOM) to proactively identify system issues. Maintain and update technical documentation, SOPs, and knowledge base articles for operational reference. Ensure adherence to SLAs, security standards, and compliance policies during all support activities. Participate in change management processes and support planned deployments or patching activities during off-business hours. Continuously improve system monitoring, alerting thresholds, and automation for routine tasks. Provide handover reports at the end of each shift to ensure seamless transition between teams. Skills Technical Skills Windows/Linux servers, cloud platforms (AWS/Azure), network devices, firewalls, databases (Oracle, SQL Server), enterprise applications, Active Directory, virtualization (VMware, Hyper-V), ServiceNow. Operating Systems Windows Server (2012/2016/2019/2022) Linux/Unix (Red Hat, CentOS, Ubuntu) File system management, user/group management, basic scripting (Bash/PowerShell) Networking & Infrastructure TCP/IP, DNS, DHCP, HTTP/S, FTP, VPN Basic knowledge of routing, switching, firewalls Load Balancer configuration (F5, HAProxy, Nginx) Network troubleshooting using tools like ping, tracert, netstat, nslookup Monitoring & Logging Tools Splunk, ELK Stack (Elasticsearch, Logstash, Kibana) Cloud-native monitoring: CloudWatch, Azure Monitor, Datadog Security & Access Management Active Directory & Group Policy Role-based access control, IAM (on cloud) Antivirus/endpoint security monitoring Soft Skills (Desired) Strong analytical and problem-solving skills Excellent communication and teamwork Ability to work under pressure and in high-stakes environments Attention to detail and commitment to service excellence Education Requirements B.E. / B.Tech / B.Sc. / BCA ServiceNow Certified System Administrator (for roles involving ITSM tools) Work Experience Requirements Must Have: Minimum 2 years of relevant experience as 24x7 Support Engineer / IT Operations Engineer in the IT industry. Provided round-the-clock L1/L2 support for critical enterprise applications across multiple environments (Production, UAT, Dev). Diagnosed and resolved incidents, service requests, and user-reported issues within SLA timelines using ServiceNow and Jira Service Desk. Performed log analysis and initial triage for application errors, server issues, job failures, and performance bottlenecks. Escalated complex issues to development, infrastructure, or database teams with well-documented analysis and RCA inputs. Conducted shift handovers with detailed summaries of open incidents, action items, and follow-ups. Participated in weekly deployments, release validations, and post-deployment support for major rollouts. Performed health checks, backups, patch validation, and maintenance tasks during off-business hours. Maintained knowledge base articles, SOPs, and known error documents for recurring issues and L1 resolution. Preferred Skills Proficiency in tools like Splunk, AppDynamics, Dynatrace, or ELK Stack for real-time alerting and performance diagnostics Ability to write simple PowerShell, Bash, or Python scripts to automate routine tasks, log parsing, or health checks.

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world. " SOTI does not charge any fees at any stage of the recruitment process. You can verify the authenticity of any SOTI job opportunities by visiting SOTI Careers . SOTI shall not be liable for any fraudulent recruitment activities carried out by unauthorized individuals or organizations.” Job Title: Technical Support Specialist Position Type: Permanent Location: Kochi Starting Date: ASAP From start-up to industry leader, the SOTI story is truly inspirational. Our Founder and CEO, Carl Rodrigues, is one of the pioneers of Enterprise Mobility Management. From the beginning, Carl has had a vision of growth and innovation. Employees are driven to make an impact, to offer a unique value and most importantly, be part of a winning team. What We’re Looking For: At SOTI, our people are our most important resource. We are looking for focused and ambitious engineers from the background of computer networking, information technology, computer science or related technical field to join the team as a Technical Support Specialist. In this role, you will work with the Technical Support Team managing the current workload from a variety of global clients we help supervise their enterprise mobility management. Within our Technical Support Department, we have a mixture of cultures and technical professionals who work collaboratively to ensure we provide efficient solutions for our customers to guarantee their business functions operate smoothly. If you are eager to demonstrate your understanding of computer networking principles, problem-solving abilities in a fast-paced environment and you are willing to learn it is a great fit for you. This role offers in depth training & development as well as real career development opportunities. Dependent on your work ethic and how quick you apply yourself you can have a long-lasting for filling career with SOTI, we are at a crucial stage of growth in the business, so the opportunities are endless. You will be taking part in dynamic stimulating projects with a tailored training plan in place ensuring you continue to learn & develop technical knowledge while also expanding communication and soft skills. What You’ll Do: Provide telephone and email based post-sales technical support to our Japanese Speaking customers Work in Flexible Shift timing as per the need Work on ad-hoc projects, initiatives and other duties as assigned Investigate issues reported by customers and work collaboratively with internal stakeholders and see through to resolution Provide superior customer service regarding our MDM solutions. Diagnose and solve application queries and answer customer questions Use various devices to reproduce customer environments to troubleshoot issues further Endeavor to respond to all customer requests in a timely manner while improving customer experience Technical Qualifications: Minimum experience of 3-5 years with good exposure in customer handling with different software products. Solid understanding of the OSI model and computer networking principles (Firewalls, Network Protocols, Subnetting) Previous knowledge with Windows 10, Windows Server 2012 R2/2016 and other technologies (i.e. SQL/Virtual servers) Knowledge of mobile computing platforms (Android, iOS, and Windows) Knowledge of Wireless Networking, Active Sync, Certificate Services, LDAP Services, Network Access Control is essential Knowledge of AD/LDAP and exchange/Domino environments and how to integrate these infrastructure elements with MDM. Knowledge of Monitoring, Server backup and networking tools and best practices Hands on Experience in configuring High Availability, Load Balancing for Mobile Infrastructure Hands-on of LAN, WAN, NAT and DMZ, and related services like DNS, DHCP. Hands-on of basic tools to check network performance. Hands-on server experience in creating/modifying/deleting users. Hands-on understanding of commands like TELNET, NETSTAT, NSLOOKUP, PING, TRACERT, etc. which helps to perform basic network troubleshooting. Hand-on of collecting and reading wire-shark logs. Understanding of at least one enterprise-level mobile device management application such as Enterprise Mobility Suite (EMS) / XenMobile/ Mobile Iron/AirWatch/SOTI is preferred. Extensive knowledge of Various IP classes and difference between Public and Private IP. Overview of MDM technology. Understanding of system files like Hosts, Windows Registry. Understanding of Well-known ports and Custom ports. Understanding of Digital certificates like SSL/TLS/Cipher Suite, Wild card certificates. Soft Skills And Communication Previous experience supporting Japanese Speaking Customers. Good communication, documentation, and soft skills. Strong problem-solving abilities, strong team player (i.e. flexible, hard-working, fast-learner, self-motivated, results oriented) Able to plan, prioritize and organize workload, consistently working within service standards and agreed objectives Ability to communicate technical issues clearly in person, on the telephone and in written documents. Strong customer focus and ability to manage client expectations. Key traits we’re looking for: Passionate Hunger to learn and develop Team player Creativity Work hard play harder Confident communication skills If you want to bring your ideas to life, apply at SOTI today. Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.

7+ years’ Enterprise IT Infrastructure networking experience with ACI and Cloud. · Experience with mission critical, 24x7 high availability environments required · Working with troubleshooting tools such as ping, traceroute, nslookup, dig, wireshark · Good understanding of IP sub netting including variable length subnet masks · Experience with advanced dynamic routing and understanding of longest-match qualifier · Experience with the following routing protocols: BGP, OSPF, EIGRP, and RIP · Extensive hands on experience in the configuration and management of Cisco ACI · Working knowledge of Cisco products and technologies, such as Umbrella, wireless, Catalyst Center, ISE, SNA · Experience setting up Site-to-Site VPNs along with client VPNs · Experience with stateful and Next Generation Firewalls including Palo Alto, Cisco ASA and FTD+FMC, CheckPoint. · Experience with hybrid or blended cloud/on prem environments (AWS/Azure) Special Knowledge/Skills · Ability to analysis and improve on existing systems and architectures. · Able to function efficiently in a multi-task environment and work under pressure. · Expert communication skills, including the ability to document and demonstrate procedures and processes. Interested can share resume to : hemamalini.dhanasekaran@cbts.com

The L2 Engineer is responsible for handling customer escalations, monitoring, troubleshooting, and resolving any issues that affect the availability and quality of content delivered through TATA's global network. This role requires investigative and troubleshooting skills to identify, isolate, and resolve routine issues. The engineer will collaborate cross-functionally with multiple technical teams to ensure that problems are resolved quickly and efficiently. An ideal candidate will be team-oriented and possess strong technical, communication, and organizational skills in a fast-paced and dynamic environment. Hands-on experience in a service-oriented organization, particularly within a Linux operations center, is preferred. Most importantly, the right individual will have a proven track record of being creative and flexible, demonstrating a strong work ethic, and enjoying the challenge of solving technical issues, as well as possessing solid knowledge of both Windows and Linux systems. Responsibilities: Demonstrating exceptional leadership qualities as a Shift Lead. Utilizing NOC-related tools and monitoring applications. Communicating with customers regarding escalations and coordinating with internal groups to report or resolve system-related or network issues. Tracking and documenting daily work tasks and issues, and sharing this information with the rest of the team. Installing and applying patch upgrades on servers. Reviewing tickets to ensure that quality resolutions are provided to customers on time. Providing customer support and monitoring a network environment, which includes routing equipment, UNIX-based operating systems, and proprietary software. Experience: Proficient in advanced Linux and Windows operating systems. Red Hat, Windows, or Cloud certifications are a plus. Strong understanding of TCP/IP and various Internet protocols, along with tools such as Ping, Traceroute, NS Lookup, DIG, and Netstat. Familiarity with package management tools like Yum and RPM, as well as configuration management tools such as Puppet. Experience with VMware, KVM, and cloud platforms is beneficial. Knowledge of server monitoring tools, including Nagios and Grafana. Proficient in remote access software, including SSH, Rsync, Rclone, FTP, and Telnet. Familiarity with media and video technologies is a plus, and experience with Content Delivery Networks (CDN) is appreciated. Knowledge of technologies such as Wowza, Varnish, Nginx, Samba, NFS, and NAS storage solutions. Exceptional interpersonal and communication skills, along with strong initiative and leadership capabilities. Effective analytical, planning, organizational, and documentation skills.

We are seeking a highly experienced and resourceful Lead IT Infrastructure Support Engineer to oversee and optimize enterprise IT systems, including Windows Server infrastructure and office network environments. This role demands a proactive problem solver with in-depth technical skills, a collaborative mindset, and the ability to operate effectively in a dynamic offshore delivery center environment. The ideal candidate will confidently manage complex IT infrastructure, resolve technical challenges, and contribute to improving IT processes and performance. Responsibilities Administer Windows Server environments (2008–2022), including Active Directory, DNS, DHCP, GPOs, DFSR, and MDT Ensure Windows 10/11 OS hardening, patch management, and proactive system health monitoring Configure and troubleshoot network devices like switches, routers, and firewalls Manage VLANs, firewall policies, NAT, and secure remote access solutions like VPN Support integration and maintenance of endpoint security tools Provide L2/L3 support for incidents, perform root cause analysis, and maintain accurate documentation Supervise IT asset management, coordinate hardware procurement, and liaise with vendors Create and maintain up-to-date configuration files, SOPs, and disaster recovery documentation Participate in compliance audits (ISO/ISAE) and infrastructure assessments Collaborate with global teams to optimize processes and enhance operational efficiency Requirements 8–12 years of experience in IT infrastructure support and administration Knowledge of Windows Server 2008-2022, Windows 10/11, and associated system tools Expertise in Active Directory, DNS, DHCP, MDT (LTE)/WDS, WSUS Skills in network routing, switching, VLAN management, and secure remote access solutions like VPN Background in Palo Alto firewalls and endpoint security solutions Familiarity with troubleshooting tools like ping, tracert, and nslookup Nice to have Competency in working with Palo Alto technologies Understanding of compliance standards and requirements for ISO/ISAE audits Flexibility to adapt to emerging IT technologies suitable for enterprise environments

We are seeking a highly experienced and resourceful Lead IT Infrastructure Support Engineer to oversee and optimize enterprise IT systems, including Windows Server infrastructure and office network environments. This role demands a proactive problem solver with in-depth technical skills, a collaborative mindset, and the ability to operate effectively in a dynamic offshore delivery center environment. The ideal candidate will confidently manage complex IT infrastructure, resolve technical challenges, and contribute to improving IT processes and performance. Responsibilities Administer Windows Server environments (2008–2022), including Active Directory, DNS, DHCP, GPOs, DFSR, and MDT Ensure Windows 10/11 OS hardening, patch management, and proactive system health monitoring Configure and troubleshoot network devices like switches, routers, and firewalls Manage VLANs, firewall policies, NAT, and secure remote access solutions like VPN Support integration and maintenance of endpoint security tools Provide L2/L3 support for incidents, perform root cause analysis, and maintain accurate documentation Supervise IT asset management, coordinate hardware procurement, and liaise with vendors Create and maintain up-to-date configuration files, SOPs, and disaster recovery documentation Participate in compliance audits (ISO/ISAE) and infrastructure assessments Collaborate with global teams to optimize processes and enhance operational efficiency Requirements 8–12 years of experience in IT infrastructure support and administration Knowledge of Windows Server 2008-2022, Windows 10/11, and associated system tools Expertise in Active Directory, DNS, DHCP, MDT (LTE)/WDS, WSUS Skills in network routing, switching, VLAN management, and secure remote access solutions like VPN Background in Palo Alto firewalls and endpoint security solutions Familiarity with troubleshooting tools like ping, tracert, and nslookup Nice to have Competency in working with Palo Alto technologies Understanding of compliance standards and requirements for ISO/ISAE audits Flexibility to adapt to emerging IT technologies suitable for enterprise environments #EasyApply

Job Description We are looking for a Technical Support Engineer II to join our growing global team at Sectigo. The Technical Support Engineer II works closely with Sectigo’s customer base and sales department, handles the day-to-day customer issues reported, all issues escalated, and sees problems and follows through to resolution. This role involves troubleshooting, diagnosing, and resolving complex technical problems, as well as contributing to the development of support processes and documentation. This is a full-time and in-office position, working 5 days a week from our Chennai office at DLF IT Park, Manapakkam. Here are the core functions, responsibilities, and expectations for this role: Handle issues from customer/Resellers/front line support teams, taking ownership and seeing problems through to resolution. Research, diagnose, troubleshoot, and identify solutions to resolve advanced technical issues. Assist customers through phone, email, or chat, providing high-quality support and ensuring customer satisfaction. Provide prompt and accurate feedback to customers and follow up with unresponsive customers. Utilize internal databases and external resources to provide accurate technical solutions. Escalate unresolved issues to higher-level (engineering) or internal teams as necessary, be the gate way for engineering teams. Communicate effectively with end users, colleagues, and management to resolve issues quickly. Prioritize and manage multiple open issues simultaneously, ensuring adherence to SLAs. Log and report all system-related issues accurately. Contribute to the creation and maintenance of a Knowledge Base of known issues and their fixes. Mentor and train Level 1 support staff, providing guidance and support. Participate in additional responsibilities and special projects as assigned. Other duties as assigned and related to the nature of this role and company initiatives. Qualifications Education: Bachelors or college degree in business and/or technical related field or equivalent experience is strongly preferred. Experience Minimum of 3+ years of customer support and help desk experience, with at least 2+ years of experience with providing Technical Support to global customers. Ideally 5 to 7+ years of global tech support experience is ideal. Strong understanding of Active Directory. Advanced knowledge of networking concepts and devices. Troubleshooting network issues with ifconfig, ping, tracert, nslookup, netstat,etc. Understanding of PKI concepts, including key management, certificate lifecycle management, and trust models. Deep understanding of TLS/SSL protocols, cipher suites, and best practices for secure configurations. Configuring SSL/TLS settings on firewalls and load balancers (e.g., F5, HAProxy). Understanding of SSL offloading and re-encryption. Proficiency in managing certificates using tools like MMC (Microsoft Management Console) Expertise in OpenSSL, Java Keytool, CertUTIL, CertReq commands. Experience/Working with servers like Internet Information Services (IIS), Apache, Tomcat, NGINX, etc. Working Knowledge of ACME clients like certbot, win-acme, lego, etc. Proficiency in using tools like Wireshark or similar network analyzers. Familiarity with support/service desk tools and browser developer consoles. Ideal Candidate Profiles, Talents, And Desired Qualifications Strong communication and organization skills, with attention to detail and must be able to multi-task. Superior customer service and phone mannerism are required to handle the support of Sectigo’s customer base. Experience working with large and enterprise accounts and customers across different geographies. Knowledge of corporate environment. Knowledge of Sectigo products and services, including policies and procedures. Computer literacy skills must include the use of e-mail, databases, and word processing applications. Excellent interpersonal and organizational skills. Possess qualities such as integrity, fair mindedness, and a persuasive, congenial personality. Excellent verbal and written communication skills. Must have the ability to thrive in a fast-paced and global environment while applying existing skill sets and training to increase knowledge base. Must be able to work shift work Monday through Friday including holidays based on business needs and possible Weekends and after hours. Must be willing to carry the after-hour Support pager. Additional Information Global team. Global reach. Global impact. At Sectigo, we believe doing good is good business. Our strength and our success come from our team of passionate, engaged individuals who make a difference, both locally and globally. Our commitment to engagement is rooted in an unconditionally inclusive workforce, embodying our unique perspectives, heritages, and backgrounds, all as diverse as the experiences of each Sectigo employee. Importantly, we strive to be recognized not only as the CLM leader but also for our intentional efforts to promote employees into the roles that most challenge and excite them, into experiences that allow them to grow their interests as we grow the business. We are committed to bringing a little bit of fun and a whole lot of happiness into everything we do so that our work – and our team members – reflect the positive outcomes we deliver to our customers every day.

Urgent Hiring -SOC L3 Location: Noida Job Description for SOC L3/Technical Lead Required Skills and Knowledge • Skilled in using incident handling methodologies. • Skilled in collecting data from a variety of cyber defence resources. • Skilled in recognizing and categorizing types of vulnerabilities and associated attacks. • Experience detecting host and network-based intrusions using intrusion detection technologies. • Experience to interpret the information collected by network tools (e.g., nslookup, Ping, and Traceroute). • In-depth knowledge of security concepts such as cyber-attacks and techniques, threat vectors, risk management, incident management, MITRE etc. • Experience in threat management and threat intelligence • Knowledge of applications, databases, middleware, Authentication, authorization, and access control methods. • Key concepts in security management (e.g., Release Management, Patch Management), • Operating system command-line tools like PowerShell, Packet-level analysis using appropriate tools (e.g., Wireshark, tcpdump), Network tools (e.g., ping, traceroute, nslookup), Network systems management principles, models, methods (e.g., end-to-end systems performance monitoring), and tools, Windows/Unix ports and services. • Working knowledge and experience with MS office with proficiency in Excel Roles and Responsibilities: • Lead and manage Security Operations Centre in an MSSP environment • Ensure incident identification, assessment, quantification, reporting, communication, mitigation, and monitoring • Ensure compliance to SLA, process adherence and process improvisation to achieve operational objectives • Revise and develop processes to strengthen the current Security Operations Framework, review policies and highlight the challenges • Responsible for team resources, overall use of resources and initiation of corrective action where required for Security Operations Center • Creation of weekly, monthly, quarterly reports, dashboards, metrics for SOC operations and presentation to client and Sr. Mgmt. • Interface both internal & external audits of the Security Operations Center (SOC) • Ensure incidents and investigations are thoroughly documented for the purposes of facilitating record keeping, process improvement, lessons learned, trend analysis, and senior leadership reporting • Conduct regular review with customer stakeholders, build and maintain positive working relationships with them • Provide timely detection, identification, and alerting of possible attacks/intrusions, anomalous activities, and misuse activities and distinguish these incidents and events from benign activities. Isolate and remove malware. • Conduct research, analysis, and correlation across a wide variety of all source data sets (indications and warnings). • Provide daily summary reports of network events and activity relevant to cyber defense practices. • Receive and analyse network alerts from various sources and determine possible causes of such alerts. • Notify designated managers, cyber incident responders and articulate the event's history, status, and potential impact for further action in accordance with the organization's incident response plan. • Analyse and report system security posture trends. • Assess adequate access controls based on principles of least privilege and need-to-know. Work with stakeholders to resolve computer security incidents and vulnerability compliance. • Creating SIEM correlation rules, custom reports, integrating threat intelligence feeds • Administer, manage, configure, maintain, and support Security devices like Firewall, IDS/IPS, Proxies, Mail Gateways etc. • Onboarding new customers in Build and Run and Build and Handover model Candidate profile Experience/ Qualifications: • Bachelor's degree in Computer Science, Information Technology, Systems Engineering, or a related field. • Good oral and written communication skills to collaborate with the team. • Minimum 8+ years of Security engineering or Security Operations • Understanding of how operating systems work and how exploitation works for different Operation Systems and applications. • Understanding of network traffic and be able to analyse network traffic introduced by the malware. • Thorough understanding of Windows and Linux Internals • Knowledge of common hacking tools and techniques • Experience in understanding and analysing various log formats from various sources. • Experience in analysing reports generated of SOAR/SEM tools e.g. ArcSight, Elastic SIEM etc. Security Certifications desirable • Certified Incident Handler (GCIH) • Certified SOC Analyst • Certified Ethical hacker (CEH) • CISSP/CISM