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IntouchCX
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non voice process

non voice process

IntouchCX

0 years

2 - 4 Lacs

india

Posted:5 hours ago| Platform: GlassDoor logo

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Skills Required

support chat service communication grammar gaming schedule

Work Mode

On-site

Job Type

Full Time

Job Description

Greetings from IntouchCX !

We are currently Hiring for International Non Voice Process | Email support and Chat support

Contact : HR Prabhavathi

Phone number : 7483273683
Email ID : Prabhavathi.v@intouchcx.com

Interview Details

Date: Mon - Friday

Time: 10:00 AM 3:00 PM IST

Venue: IntouchCX, No. 92/1B, Konappana Agrahara, Electronic City Phase 1, Bangalore 560100
Landmark: opposite to Kauvery Hospital

Location: Bangalore( Face to Face Interview)

If you're interested in this position, you can revert me back or you can directly contact me 7483273683 .

This role involves:

Having daily interactions with the customer to handle issues from end to end via chat & Email.
Going the extra mile to engage customers in solving issues and ensuring satisfaction
Quickly and effectively building rapport with customers while diagnosing and resolving i issues
Providing white glove service and having the ability to provide an overall excellent customer experience
Managing customer expectations regarding estimated response times.

Critical Skills:

Above average verbal and written communication skills - ability to speak accurately, using proper grammar, and good enunciation
Ability to listen attentively and to use information provided by clients to tailor responses and actions to meet the clients specific needs
Ability to work a variety of shifts including days, afternoons, evenings, weekends and holidays

Educational/Work Experience and Requirements:

Must successfully pass a background check
Plus 2 ( PUC )is a must . Any Graduation degree
Must have at least six months customer service experience or equivalent
Experience in the gaming/tech support industry is a plus
Perks and Benefits:
2 way free cab and food provided
Attractive incentives and attendance bonus is also provided

To schedule your interview kindly cantact

HR Prabhavathi send cv to 7483273683

Email ID : Prabhavathi.v@intouchcx.com

Job Types: Full-time, Permanent

Pay: ₹200,000.00 - ₹450,000.00 per year

Benefits:

Food provided
Health insurance
Life insurance
Paid sick time
Paid time off
Provident Fund

Work Location: In person

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