Non-Tech Support Executive - Non Voice ( Freshers & Expereinced )

0 - 4 years

1 - 4 Lacs

Posted:1 month ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

  • Respond to customer queries via chat, email, or ticketing systems
  • Handle order status, cancellations, returns, and general support questions
  • Document every interaction in the system accurately
  • Follow standard operating procedures (SOPs)
  • Maintain response time and quality standards
  • Coordinate with internal teams when required

Requirements:

  • Good written communication skills in

    English

  • Basic computer and typing skills (30+ WPM preferred)
  • Ability to multitask and work in a fast-paced environment
  • Willing to work

    rotational shifts

    and weekends (if needed)
  • Knowledge of chat/email platforms is a plus (but not mandatory)

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Scoresoftlabsopc

Software Development

Bangalore

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