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Non-Tech Support Executive - Non Voice ( Freshers & Expereinced ) Scoresoftlabsopc

0.0 - 4.0 years

1 - 4 Lacs

Bengaluru, Karnataka, India

On-site

Key Responsibilities: Respond to customer queries via chat, email, or ticketing systems Handle order status, cancellations, returns, and general support questions Document every interaction in the system accurately Follow standard operating procedures (SOPs) Maintain response time and quality standards Coordinate with internal teams when required Requirements: Good written communication skills in English Basic computer and typing skills (30+ WPM preferred) Ability to multitask and work in a fast-paced environment Willing to work rotational shifts and weekends (if needed) Knowledge of chat/email platforms is a plus (but not mandatory)

Posted 3 months ago

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