Technical Co-Ordinator Pathcom Technologies

0.0 - 1.0 years

1 - 2 Lacs

bengaluru, hbr layout

Work from Office

As a Technical and support coordinator, you will be responsible for attending customer calls, sending responses, sharing the project reports, maintaining and managing the technical documentation, NOC monitoring, FCR Filining, AMC calls details, Updating project status reports etc; Understand and apply network solutions based on organizational needs Strong understanding of networking protocols (e.g., TCP/IP, DNS, DHCP). Maintain and update technical documentation, including diagrams, plans and procedures. Collect and manage Installation Reports (IR) to track and resolve technical issues. Monitor Network Operation Center (NOC) activities and management to ensure smooth operations. Maintain accurate records of customer interactions, reports, and technical documentation. Handle customer emails and inquiries promptly and professionally. Work collaboratively with other teams like tendering and finance for procurement of required materials. Basic networking skills, Document management.

Posted 2 days ago

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Product Specialist OneXtel

2.0 - 6.0 years

0 Lacs

noida, uttar pradesh

On-site

As a skilled Product Specialist with domain expertise in CCaaS, SaaS, GPS tracking systems, cybersecurity, NOC monitoring, hardware infrastructure, and cloud services, your main responsibility will be to facilitate seamless product delivery and ensure customer satisfaction by bridging product, sales, and technical teams. Your key responsibilities will include serving as a subject matter expert for assigned product lines, providing product insights, demos, and client consultations to support sales teams, collaborating with engineering on product development and enhancements, assisting in client onboarding, training, and technical enablement, as well as monitoring product performance and customer feedback to drive continuous improvements. To excel in this role, you should have at least 2 years of experience in a similar product or technical position. Hands-on experience with CCaaS, SaaS platforms, GPS/fleet tracking solutions, cybersecurity, NOC monitoring tools, as well as hardware infrastructure and cloud services (such as AWS, Azure, GCP) is essential. Strong communication and problem-solving skills are also crucial for success in this role. A Bachelor's degree in IT, Engineering, or a related field would be preferred for this position.,

Posted 2 weeks ago

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Technical Co-Ordinator Pathcom Technologies

0.0 - 1.0 years

1 - 2 Lacs

Bengaluru, HBR Layout

Work from Office

Posted 2 months ago

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Noc Engineer Vision India Services

2.0 - 6.0 years

3 - 6 Lacs

Noida

Work from Office

NOC Engineers does Alarm monitoring of the Aeris network, responding to trouble indications. When an issue is identified, NOC Engineers work to determine the cause of the problem. Good Knowledge of various telecom networks (GSM/ WCDMA/ LTE networks)

Posted 2 months ago

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