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Pathcom Technologies
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Technical Co-Ordinator

Technical Co-Ordinator

Pathcom Technologies

0 - 1 years

1 - 2 Lacs

Bengaluru HBR Layout

Posted:2 months ago| Platform:

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Skills Required

Document management Updating project status reports Network Operation Center FCR Filing DNS TCP/IP Installation Reports AMC calls details technical documentation NOC monitoring DHCP

Work Mode

Work from Office

Job Type

Full Time

Job Description

As a Technical and support coordinator, you will be responsible for attending customer calls, sending responses, sharing the project reports, maintaining and managing the technical documentation, NOC monitoring, FCR Filining, AMC calls details, Updating project status reports etc; Understand and apply network solutions based on organizational needs Strong understanding of networking protocols (e.g., TCP/IP, DNS, DHCP). Maintain and update technical documentation, including diagrams, plans and procedures. Collect and manage Installation Reports (IR) to track and resolve technical issues. Monitor Network Operation Center (NOC) activities and management to ensure smooth operations. Maintain accurate records of customer interactions, reports, and technical documentation. Handle customer emails and inquiries promptly and professionally. Work collaboratively with other teams like tendering and finance for procurement of required materials. Basic networking skills, Document management.

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Technical Co-Ordinator