NOC Administrator

Role Overview: As a NOC Administrator, you will be responsible for the day-to-day operations of a NOC. Your main tasks will include monitoring, managing, and troubleshooting issues related to the performance of the organization's IT infrastructure, networks, and services to ensure seamless support for the business. Your primary goal will be to identify and resolve issues promptly to minimize downtime and maintain optimal IT operations. Key Responsibilities: - Partner with IT Teams to ensure the sustainment and stability of the infrastructure - Troubleshoot and resolve complex issues and provide support escalations - Enhance monitoring tools and optimize the troubleshooting process - Communicate critical event status and impact to the leadership team - Provide technical expertise and support to other technology stack teams - Research and propose adoption of emerging technologies - Focus on giving support to customers, embracing technology, and managing self-development Qualifications: - Expertise in network protocols and technologies - Proficiency in network monitoring and troubleshooting tools and software - Strong understanding of network security principles and best practices - Basic scripting skills - Proficient in ITIL or other IT Service Management frameworks - Excellent troubleshooting and problem-solving skills - Ability to adapt to changing circumstances and remain calm under pressure - At least 5 years of experience as a NOC Administrator or related role - Bachelor's degree in Information Technology, Computer Science, or a related field - Relevant industry certifications Please note that no additional details about the company were provided in the job description. Role Overview: As a NOC Administrator, you will be responsible for the day-to-day operations of a NOC. Your main tasks will include monitoring, managing, and troubleshooting issues related to the performance of the organization's IT infrastructure, networks, and services to ensure seamless support for the business. Your primary goal will be to identify and resolve issues promptly to minimize downtime and maintain optimal IT operations. Key Responsibilities: - Partner with IT Teams to ensure the sustainment and stability of the infrastructure - Troubleshoot and resolve complex issues and provide support escalations - Enhance monitoring tools and optimize the troubleshooting process - Communicate critical event status and impact to the leadership team - Provide technical expertise and support to other technology stack teams - Research and propose adoption of emerging technologies - Focus on giving support to customers, embracing technology, and managing self-development Qualifications: - Expertise in network protocols and technologies - Proficiency in network monitoring and troubleshooting tools and software - Strong understanding of network security principles and best practices - Basic scripting skills - Proficient in ITIL or other IT Service Management frameworks - Excellent troubleshooting and problem-solving skills - Ability to adapt to changing circumstances and remain calm under pressure - At least 5 years of experience as a NOC Administrator or related role - Bachelor's degree in Information Technology, Computer Science, or a related field - Relevant industry certifications Please note that no additional details about the company were provided in the job description.