NOC Administrator

Evolent

2 - 4 years

0 Lacs

india

Posted:1 month ago| Platform: Foundit logo

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Skills Required

dotcom monitor remedy ivanti endpoint central windows patching

Work Mode

On-site

Job Type

Full Time

Job Description

Monitor cloud infrastructure and perform level 1 and level 2 troubleshooting
Configure and manage various monitoring tools.
Perform Windows patching and vulnerability remediation.
Troubleshoot infrastructure issues and Active Directory access.
Develop and implement automation solutions.
Troubleshoot infrastructure issues and Active Directory access.
Provide analysis and insights to various teams.
Create, operationalize, and manage NOC Standard Operating Procedures (SOPs), including quarterly reviews and adjustments.
Perform system health checks and maintain related reports and communications.
Participate in stand-up meetings, conference calls, bridge/incident calls, documentation, and Root Cause Analysis (RCA) preparation.
Implement and maintain security measures.
2+ years of experience in Windows/Linux troubleshooting and patching.
Proven experience with Terraform, GitHub, and Ansible.
Knowledge of Site Reliability Engineering (SRE) principles.
Experience with diagnostic and monitoring tools such as SolarWinds, Dotcom Monitor, Datadog, Nagios, Prometheus etc.
Flexibility to provide on-call support during weekends if required and adapt to a constantly changing environment.
Experience with Windows server patching tools such as Ivanti, Endpoint Central, etc.
Experience leveraging agile methodologies (e.g., Scrum Ban) to manage project work.
Familiarity with the healthcare/health insurance industry.
Familiarity with service desk platforms (e.g., JIRA, Remedy, ServiceNow).
Experience working closely with technical teams (e.g., developers, sys admins, DBAs, infra teams).
Ability to review vulnerability reports and prioritize vulnerabilities for remediation based on severity/impact.

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