Night Auditor - Accounts

The Night Auditor is responsible for overseeing hotel operations during the overnight shift, ensuring the accuracy of daily financial transactions, and providing exceptional guest service. This role combines accounting duties with front desk responsibilities to ensure smooth and efficient hotel operations during non-business hours.

Key Responsibilities:

• Perform nightly audit of daily financial transactions and hotel revenue, ensuring accurate posting to guest folios and accounting systems.
• Balance and reconcile all front office postings and room revenue reports.
• Prepare and distribute daily reports (e.g., revenue summary, occupancy statistics) to management.
• Welcome late-arriving guests, check-in/check-out procedures, answer inquiries, and handle reservations or cancellations.
• Resolve guest issues and emergencies professionally, ensuring a safe and pleasant experience.
• Maintain accurate cash handling procedures and prepare the front desk cash drawer for the next shift.
• Monitor security of the property, including conducting walk-arounds and reporting unusual activity.
• Ensure lobby and public areas remain clean and organized overnight.
• Assist other departments as needed during off-hours.

Qualifications:

• High school diploma or equivalent required; associate or bachelor's degree in hospitality or accounting preferred.
• Previous hotel front desk or accounting experience strongly preferred.
• Proficient with hotel management software (IDS) and Microsoft Office, especially Excel.
• Excellent communication and customer service skills.
• Strong attention to detail and ability to work independently with minimal supervision.
• Ability to handle emergency situations calmly and effectively.
• Must be able to work overnight hours, weekends, and holidays.

Job Types: Full-time, Permanent, Fresher

Pay: ₹40,000.00 - ₹50,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Schedule:

• Day shift
• Morning shift
• Night shift
• Rotational shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Work Location: In person