New Car Sales Executive

Job Title: Sales Executive – Personal Car Segment

Department: Sales

Reporting To: Sales Manager / Branch Manager

Location: BHUBANESWAR (MANCHESWAR)

Job Purpose:

To achieve monthly sales targets by promoting and selling personal cars to retail customers, ensuring high levels of customer satisfaction, and maintaining strong post-sales relationships.

Key Responsibilities:

• Sales & Target Achievement
• Achieve monthly and quarterly retail sales targets.
• Generate leads through showroom walk-ins, tele-calling, referrals, and field visits.
• Conduct product presentations, demonstrations, and test drives for prospective customers.
• Customer Handling
• Greet and assist customers courteously in the showroom and field.
• Understand customer requirements and recommend suitable car models and variants.
• Negotiate pricing, financing, exchange, and delivery terms to close sales.
• Documentation & Coordination
• Complete all booking, finance, insurance, and RTO documentation accurately.
• Coordinate with accounts, delivery, and accessories teams for smooth handover.
• Maintain updated sales records and follow dealership CRM protocols.
• Market & Product Knowledge
• Stay updated on product specifications, features, competitor models, and pricing.
• Attend product training sessions and dealership meetings regularly.
• Customer Relationship Management (CRM)
• Ensure timely follow-up with inquiries and prospects.
• Maintain relationships with existing customers for referrals and repeat business.
• Handle customer complaints or escalations professionally and promptly.
• Reporting & MIS
• Submit daily, weekly, and monthly sales reports to the Sales Manager.
• Update lead status and follow-up activities in the CRM system.

Key Skills & Competencies:

• Excellent communication and interpersonal skills
• Strong negotiation and closing skills
• Customer service orientation
• Basic knowledge of finance and insurance (F&I)
• Target-driven and self-motivated
• Computer proficiency (MS Office, CRM tools)

Qualifications & Experience:

• Qualification: Graduate (Preferred in Marketing / Business Administration)
• Experience: 1–3 years in automobile sales (preferably in passenger car segment)

Performance Indicators (KRA):

• Monthly retail sales achievement
• Customer satisfaction score (CSI)
• Lead conversion ratio
• Repeat and referral business contribution
• Timely documentation and delivery

Job Type: Full-time

Pay: ₹10,000.00 - ₹18,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Education:

• Secondary(10th Pass) (Preferred)

Work Location: In person