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Network & Svcs Operation Associate

Network & Svcs Operation Associate

Accenture

1 - 5 years

0 Lacs

noida uttar pradesh

Posted:1 day ago| Platform: Shine logo

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Skills Required

problem management customer support analysis network billing operations networking knowledge problemsolving detail orientation results orientation commitment to quality problemsolving

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Network & Svcs Operation Associate at Accenture, your primary responsibility will be to help transform back office and network operations. You will play a key role in reducing time to market, growing revenue, and improving customer experience. Your tasks will involve minimizing the adverse impact of information technology infrastructure errors on business and preventing their recurrence by identifying root causes and implementing corrective actions. Key Responsibilities: - Analyze and solve lower-complexity problems - Interact with peers within Accenture for updates before reporting to supervisors - Limited exposure to clients and/or Accenture management - Receive moderate-level instructions for daily tasks and detailed instructions for new assignments - Make decisions that impact your own work and potentially the work of others - Work as an individual contributor within a team, with a focused scope of work - May require working in rotational shifts Qualifications Required: - Graduation in any field - 1-3 years of experience - Good customer support experience preferred, with strong networking knowledge Note: The above description reflects your potential role and responsibilities as a Network & Svcs Operation Associate at Accenture.,

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Network & Svcs Operation Associate